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Social Media Rules of Engagement
with Rachel Strella
www.strellasocialmedia.com
To Receive The PowerPoint…
Please make sure to give us
your business card!
Today’s Agenda
Social media, personal branding,
and the new age of communication
Social media best practices for
regulated industries
Do’s and don’ts of social media
Creating a social media plan w/ zest
Social Media & Personal Branding
A staple in our daily lives…
64% of social media users say they
use social media sites at least once a
day.
(Digital Consumer, Feb 2014)
Social Media & Personal Branding
A staple in our business lives…
87% of all small businesses say
social media helps their business
(Vocus)
76% of potential clients use legal
blogs to assess a law firm’s capabilities
(Research Intelligence Group)
Social Media & Personal Branding
What is social media?
 A two-way form of communication
 A platform for building new or
enhancing current relationships
 An opportunity to communicate
with customers and prospects
Social Media & Personal Branding
Why Is A Personal Brand Important?
 YOU are your brand, especially in a
service-based business
 To establish the know/like/trust,
people need to get to know you
 Your personal brand can make or
break your reputation
Social Media & Personal Branding
Social Media Best Practices for
Regulated Industries
Know the rules
• Know policies and company rules
• Protect privacy of clients
• Watch for the “gray area”
Industry Best Practices
Establish a solid execution plan
• Create a social media policy
• Develop a content approval process
• Establish ways to handle feedback
Industry Best Practices
Do’s and Don’ts of Social Media
Don’t: Ignore your audience
Do’s and Don’ts
Don’t: Ignore your audience
Do’s and Don’ts
Don’t: Reference clients
Do’s and Don’ts
Don’t: Relentlessly sell
Do’s and Don’ts
Don’t: Connect inappropriately
Do’s and Don’ts
Don’t: Include fido or characters
Do’s and Don’ts
Do: Humanize your business
Do’s and Don’ts
Do: Share relevant information
Do’s and Don’ts
Do: Share Behind-the-Scenes
Do’s and Don’ts
Do: Share Events
Do’s and Don’ts
Do’s and Don’ts
Do: Share Company News and Updates
Do’s and Don’ts
Do: Share Company News and Updates
Do’s and Don’ts
Do: Include a profile photo
Creating A Social Media Plan
What comes first?
Creating A Social Media Plan
Don’t overlook the most important
element…
Creating A Social Media Plan
Have the right social media goals
• Sales are an outcome, not a goal
• Establish realistic social media goals
Creating A Social Media Plan
Establish your business on the proper outlets
• Play to your strengths
• Match channels to target audience
Creating A Social Media Plan
Creating A Social Media Plan
The next few slides include
some examples of strong
social media goals, using
examples from our clients
Creating A Social Media Plan
Goal: Drive Website Traffic
Creating A Social Media Plan
Goal: Drive Website Traffic
Creating A Social Media Plan
Goal: Drive Foot Traffic
Creating A Social Media Plan
Goal: Drive Foot Traffic
Creating A Social Media Plan
Goal: Establish credibility
Creating A Social Media Plan
Goal: Establish credibility
Creating A Social Media Plan
Goal: Increase Engagement
Creating A Social Media Plan
Goal: Build Audience
Creating A Social Media Plan
Goal: Build Audience
Creating A Social Media Plan
You could build your social
media plan by following
these three tactics…
Creating A Social Media Plan
Build Your Stadium
Creating A Social Media Plan
Attract The Fans
Creating A Social Media Plan
Make Them Cheer
Bucks County Bar Association…
Rachel Strella
Owner, Strella Social
Media
Website:
www.strellasocialmedia.com
Email:
rachel@strellasocialmedia.com
Twitter:
@RachelStrella

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Social media rules of engagement

Editor's Notes

  1. (yet only 34% of law firms actually have blogs)
  2. There are a few basic components to building a social media presence. For many, that includes establishing themselves on the networks and completing their profiles. This is a starting point. However, many neglect the bigger picture, which is what networks to establish themselves on. And the way to determine that is by knowing who your target audience is and what channels they are on.
  3. But the other piece of the pie is to know your goals! I tell my prospects and clients is that you MUST have a plan and you must have goals. This is the most overlooked element and the one that causes people to spin their wheels
  4. Synergize
  5. Build Your Stadium
  6. Fill the Stadium
  7. Make the fans cheer
  8. Make the fans cheer