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Nestlé in Africa
and Middle East:
Winning in the
New Reality
Nandu Nandkishore
Executive Vice President
Zone AOA

Nestlé Investor Seminar, Shanghai
September 25th, 2012
Agenda

1. Introducing Africa and Middle East

2. Winning in The New Reality

3. Performance




1   September 25th, 2012   Nestlé Investor Seminar, Shanghai
An immense territory of limitless possibilities

                                                               Australia



        6% of the Nestlé Group sales

        6% of the world GDP

        18% of the world’s Population




2   September 25th, 2012   Nestlé Investor Seminar, Shanghai
More often known for its political and social unrest…

                                                               2012 Planned Elections     Potential for
                                                                    (Presidential,      political or social
                                                                  Parliamentary,…)            conflict




3   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Getting organized in various economic regions


                                                                       GAFTA: Greater Arab Free Trade Area
                                                                       AMU : Arab Maghreb Union
                                                                       CFA franc zone
                                                                       COMESA : Common market for Eastern and Southern Africa
                                                                       EAC : East African Community
                                                                       ECCAS : Economic Community of Central African States
                                                                       ECOWAS : Economic Community of West African States
                                                                       IGAD : Intergovernmental Authority on Development
                                                                       SADC : Southern African Development Community
                                                                 All countries are members of the African Union (AU)




    Source : UNEP 2005


4     September 25th, 2012   Nestlé Investor Seminar, Shanghai
Very diverse in terms of population, culture or GDP
        Population                                 Highest GDP 14’100
        in million                                 Lowest GDP 2’800

                        Highest GDP 9’600                    80                     280
                        Lowest GDP 5’100                                120
                                                                                          Highest GDP 104’300
                                                                                          Lowest GDP 2’300

                                                                  370
                     Highest GDP 16’000
                     Lowest GDP    340

                                                                              415     Highest GDP 15’100
                                                                                      Lowest GDP    400



GDP: per capita in
USD at purchasing
                                                Highest GDP 16’200      60
power parity
Source : CIA World Factbook                     Lowest GDP 7’500

  5    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Accelerated GDP growth: the ascent of the roaring giants


                                                                                                                                                 5%
                                                                                                                      4%            4%
                                                                                              4%          4%


                                                                                   3%
                                                                          2%
                                                                2%

            GDP Average
           forecast growth
               (2011-15)                                       Western    North    World    Transition    Latin       Asia &      Middle East Sub-Saharan
                                                               Europe    America           economies     America   Australasia     & North      Africa
                                                                                                                   (incl Japan)     Africa




Source: EIU - Deloitte



6   September 25th, 2012   Nestlé Investor Seminar, Shanghai
8 trends affecting Africa




Source : McKinsey

 7    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Increasing urbanization

                  Top 18 cities Population




          Source : UN Habitat




8   September 25th, 2012    Nestlé Investor Seminar, Shanghai
Digital boom via cellular in North Africa and Middle East
        % population
         100%
                                                                   Cellular
                                                                   Subscribers
           80%

           60%

           40%                                                     Internet
                                                                   Users
           20%
                                                                   Fixed Lines

             0%
                            2000          2005              2010

Source : ITU (2011)


 9   September 25th, 2012    Nestlé Investor Seminar, Shanghai
… and in Sub Saharan Africa as well
        % population
         100%

           80%

                                                                   Cellular
           60%                                                     Subscribers

           40%
                                                                   Internet
           20%                                                     Users

                                                                   Fixed Lines
             0%
                            2000          2005              2010

Source : ITU (2011)


10   September 25th, 2012    Nestlé Investor Seminar, Shanghai
Agenda

1. Introducing Africa and Middle East

2. Winning in The New Reality

3. Performance




11   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Africa and Middle East are growth engines for the future


              Growth achieved through Organic Growth
                                                                x3
          Capital Investments = $1.8 billion last 5 years




     The objective is to                       triple
                                  the business by 2020
                    at Constant Currency



12   September 25th, 2012   Nestlé Investor Seminar, Shanghai
The Nestlé Strategic Roadmap to
Win in The New Reality




13   September 25th, 2012   Nestlé Investor Seminar, Shanghai
A long term presence over 130 years, investing                                      Unmatched
                                                                                    geographic
behind People, Brands and Factories                                                  presence




                                                                       51 Factories
                                                                  (first factories in 1927
                                                                in Turkey & South Africa)



                                                                    25’000 Nestlé
                                                                       employees
                                                                    (over 98% locals)



14   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Multi-tier strategy with the right product portfolio            Unmatched
                                                                 product
                                                                and brand
                                                                 portfolio




15   September 25th, 2012   Nestlé Investor Seminar, Shanghai
The PPP model: a holistic approach                                                           Emerging
                                                                                            markets and
                                                                                             Popularly
                                                                                            Positioned
                                                                                             Products




                                                                 PPP products have an OG
                                                                  well above the average


                                                                 In Africa PPP products
                                                                  represent around 40% of
                                                                  the total sales




16   September 25th, 2012   Nestlé Investor Seminar, Shanghai
MAGGI 1 Brand in CWAR : Maggi Fortified CWAR
Number Fortified Number 1 Brand in                               Nutrition,
                                                                Health and
                                                                               Emerging
                                                                              markets and
                                                                               Popularly
                                                                 Wellness     Positioned
                                                                               Products




      100 million units sold everyday
      Fortified : Iron, Iodine
      In Nigeria : 3 cubes = 10 NAIRA
       (CHF 0.06)




                                         =
17   September 25th, 2012   Nestlé Investor Seminar, Shanghai
MAGGI Fortified Powder Success in the                            Nutrition,
                                                                Health and
                                                                               Emerging
                                                                              markets and
                                                                               Popularly
Middle East                                                      Wellness     Positioned
                                                                               Products




 Strengthened leadership with 350 million
  additional servings generated this year

 3.5 million consumers reached through
  grass route activities

 Fortified with Iron




18   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Kit Kat campaign in Middle East with                              Consumer      Innovation and

unparalleled results                                            communication     Renovation




• New Kit Kat “Extra Crispy Extra Creamy”
• Single-minded Consumer Communication
• Excellent Visibility & In-Store Execution




 Highest ever Sales, Market Share,
  Awareness and Social Media reach


19   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Increasing distribution in the various channels                                                              Whenever,
                                                                                                             wherever,
                                                                                                              however




1         Open Markets                              2           Small Stores   3   Modern Trade   and   Urban areas




20   September 25th, 2012   Nestlé Investor Seminar, Shanghai
NESCAFE whenever, wherever, however                                                                      Out-of-home
                                                                                                                       Whenever,
                                                                                                                       wherever,
                                                                                                         consumption
                                                                                                                        however




     • Taking NESCAFÉ to the                                    • Selling hot NESCAFÉ cups   • Empowering unemployed youth
       doorsteps of consumers                                     in the streets               to set up small scale business
     • Making ~ 10 USD a day                                    • a minimum of 200 USD per     selling NESCAFÉ in choked
                                                                  month                        areas
     • >1000 salesmen
                                                                • > 2000 jobs created        • >500 saleswomen

21   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Nestlé Pure Life : servicing the consumer                                                Out-of-home
                                                                                                       Whenever,
                                                                                                       wherever,
with multiple healthy hydration solutions                                                consumption
                                                                                                        however




 Double digit growth                             13 countries   From Retail to Home & Office Service
  2
Billion Liters


 1.5


     1


 0.5


     0
          2010 2011
                    2012


22   September 25th, 2012   Nestlé Investor Seminar, Shanghai
7 factories and production units inaugurated                                                                                         Operational

since 2011                                                                                                                            efficiency




Jan 2011              Algeria

Feb 2011              Nigeria

Jan 2012              Turkey (CPW)

Apr 2012

Aug 2012
                      Saudi Arabia (Waters)

                      Angola
                                                                     TOFA
Aug 2012              South Africa

Sept 2012             Congo

                                                            Inauguration of the TOFA factory in Angola with        Small modular flexible units
                                                                Mrs Idalina VALENTE, Minister of Trade           «PPP» Factory, Kinshasa, Congo
                                                       Mr Joaquim DAVID, Minister of Geology, Mines and Industry



23   September 25th, 2012   Nestlé Investor Seminar, Shanghai
R&D Abidjan                                                                            Unmatched
                                                                                       research &
                                                                                      development
                                                                                        capability




     R&D Abidjan’s role is to screen and
     develop African raw materials for
     improved performance based on:
     • agricultural aspects
     • easy processing
     • quality & safety
     • nutritional aspects
     • business needs
                                                                      Serigne DIOP
                                                                Head of R&D Abidjan

24   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Maximizing sustained and high quality local sourcing




    Corn is the main ingredient for                               Cassava to replace imported corn       Milk: partnership with the East
     Nestlé GOLDEN MORN Porridge                                    starch                                  African Dairy Development Board
                                                                                                            (EADD) in Kenya and Uganda.
    30% of grain crops are lost in the                            Farmers trained in sustainable
     region (humidity & poor practices)                             agricultural practices and given       Nestlé advises farmers on
                                                                    high-yield cassava varieties            feeding, breeding and milking
    30 000 farmers trained by Nestlé
     in mycotoxin management                                         from ~10T to ~20T per ha              practices.
                                                                   4 000 farmers depend economically      Farmer’s real income expected to
                                                                    on this activity                        double over 10 years.

25   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Interchange of cultures and best practices                                                         People,
                                                                                                    culture,
                                                                                                   values &
                                                                                                    attitude




                                                                        Developing the next generation
                                                                           of young professionals
                                 3    Training Hubs
                                      Accra | Nairobi | Dubai

                                256 In-patriates

                                106 Ex-patriates



This include F&B, CPW, Nespresso, NPP, Globe, R&D, Water & Nutrition.

26   September 25th, 2012   Nestlé Investor Seminar, Shanghai
133’000 + people earn their living directly from                                    People,
                                                                                     culture,

Nestlé                                                                              values &
                                                                                     attitude

                                                                       …and more
                                                                       households



       26’000                                  + 116’000
             Nestlé                             Farmers,
           employees                            Sales & Distributors Staff,
                                                Third party dependants
                                                (drivers, security, agencies…)




27   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

1. Introducing Africa and Middle East

2. Winning in The New Reality

3. Performance




28   September 25th, 2012   Nestlé Investor Seminar, Shanghai
A balanced portfolio with Number 1 Brands

                                                                                 Petcare 1%

                                                                     Confecti
                                                                       onery
                                                                  Water 8%          Dairy &
                                                                  10%               Ice Cream
                                                                                    28%
                                                                Nutrition
                                                                14%

                                                                                    Beverages
                                                                      Culinary      23%
                                                                      16%




29   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Competition Landscape
                                                     Top 10 Food Companies in Africa and Middle East
                                                         Source : Euromonitor 2011* - Sales at Retail Price in mio USD



                      South Africa



                                                                                        Iran
                                                                                                                  Iran
                                                                                                                              S. Arabia




                                                                                      Solico Food               Pegah Dairy




     * Packaged Food, Pet Care, Hot drinks; not an exclusive list of companies (indicative list only)


30   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Crisis procedures & Business Continuity Plans
that ensure safety of people and assets

                                            Security
                                                                              Egypt & Tunisia: Nestlé operations
                                                                               interrupted for several days in 2011
                     Market                                        Zone        to ensure staff safety.
                     Head                                       Management     No impact on Sales.
                 MARKET                                          CENTER
                                                                              Côte d’Ivoire: Activity restarted
                                                                               after 1 month of interruption in 2011.
                                 Daily Crisis Meetings
                                                                               Impact on sales compensated by
                                 Situation Updates
                                 Contingency Plans                            the rest of the region
                                 Position Statements

31   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Conclusion


                 Nestlé is well positioned to accelerate     its growth in
                Africa and Middle East while delivering the Nestlé model
                      thanks to the solid foundations set with its
                 manufacturing footprint, strong Brands,
                                  and talented People



32   September 25th, 2012   Nestlé Investor Seminar, Shanghai

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Winning in the new reality Nestlé in Africa and the Middle East

  • 1. Nestlé in Africa and Middle East: Winning in the New Reality Nandu Nandkishore Executive Vice President Zone AOA Nestlé Investor Seminar, Shanghai September 25th, 2012
  • 2. Agenda 1. Introducing Africa and Middle East 2. Winning in The New Reality 3. Performance 1 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 3. An immense territory of limitless possibilities Australia  6% of the Nestlé Group sales  6% of the world GDP  18% of the world’s Population 2 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 4. More often known for its political and social unrest… 2012 Planned Elections Potential for (Presidential, political or social Parliamentary,…) conflict 3 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 5. Getting organized in various economic regions GAFTA: Greater Arab Free Trade Area AMU : Arab Maghreb Union CFA franc zone COMESA : Common market for Eastern and Southern Africa EAC : East African Community ECCAS : Economic Community of Central African States ECOWAS : Economic Community of West African States IGAD : Intergovernmental Authority on Development SADC : Southern African Development Community All countries are members of the African Union (AU) Source : UNEP 2005 4 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 6. Very diverse in terms of population, culture or GDP Population Highest GDP 14’100 in million Lowest GDP 2’800 Highest GDP 9’600 80 280 Lowest GDP 5’100 120 Highest GDP 104’300 Lowest GDP 2’300 370 Highest GDP 16’000 Lowest GDP 340 415 Highest GDP 15’100 Lowest GDP 400 GDP: per capita in USD at purchasing Highest GDP 16’200 60 power parity Source : CIA World Factbook Lowest GDP 7’500 5 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 7. Accelerated GDP growth: the ascent of the roaring giants 5% 4% 4% 4% 4% 3% 2% 2% GDP Average forecast growth (2011-15) Western North World Transition Latin Asia & Middle East Sub-Saharan Europe America economies America Australasia & North Africa (incl Japan) Africa Source: EIU - Deloitte 6 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 8. 8 trends affecting Africa Source : McKinsey 7 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 9. Increasing urbanization Top 18 cities Population Source : UN Habitat 8 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 10. Digital boom via cellular in North Africa and Middle East % population 100% Cellular Subscribers 80% 60% 40% Internet Users 20% Fixed Lines 0% 2000 2005 2010 Source : ITU (2011) 9 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 11. … and in Sub Saharan Africa as well % population 100% 80% Cellular 60% Subscribers 40% Internet 20% Users Fixed Lines 0% 2000 2005 2010 Source : ITU (2011) 10 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 12. Agenda 1. Introducing Africa and Middle East 2. Winning in The New Reality 3. Performance 11 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 13. Africa and Middle East are growth engines for the future Growth achieved through Organic Growth x3 Capital Investments = $1.8 billion last 5 years The objective is to triple the business by 2020 at Constant Currency 12 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 14. The Nestlé Strategic Roadmap to Win in The New Reality 13 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 15. A long term presence over 130 years, investing Unmatched geographic behind People, Brands and Factories presence 51 Factories (first factories in 1927 in Turkey & South Africa) 25’000 Nestlé employees (over 98% locals) 14 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 16. Multi-tier strategy with the right product portfolio Unmatched product and brand portfolio 15 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 17. The PPP model: a holistic approach Emerging markets and Popularly Positioned Products  PPP products have an OG well above the average  In Africa PPP products represent around 40% of the total sales 16 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 18. MAGGI 1 Brand in CWAR : Maggi Fortified CWAR Number Fortified Number 1 Brand in Nutrition, Health and Emerging markets and Popularly Wellness Positioned Products  100 million units sold everyday  Fortified : Iron, Iodine  In Nigeria : 3 cubes = 10 NAIRA (CHF 0.06) = 17 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 19. MAGGI Fortified Powder Success in the Nutrition, Health and Emerging markets and Popularly Middle East Wellness Positioned Products  Strengthened leadership with 350 million additional servings generated this year  3.5 million consumers reached through grass route activities  Fortified with Iron 18 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 20. Kit Kat campaign in Middle East with Consumer Innovation and unparalleled results communication Renovation • New Kit Kat “Extra Crispy Extra Creamy” • Single-minded Consumer Communication • Excellent Visibility & In-Store Execution  Highest ever Sales, Market Share, Awareness and Social Media reach 19 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 21. Increasing distribution in the various channels Whenever, wherever, however 1 Open Markets 2 Small Stores 3 Modern Trade and Urban areas 20 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 22. NESCAFE whenever, wherever, however Out-of-home Whenever, wherever, consumption however • Taking NESCAFÉ to the • Selling hot NESCAFÉ cups • Empowering unemployed youth doorsteps of consumers in the streets to set up small scale business • Making ~ 10 USD a day • a minimum of 200 USD per selling NESCAFÉ in choked month areas • >1000 salesmen • > 2000 jobs created • >500 saleswomen 21 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 23. Nestlé Pure Life : servicing the consumer Out-of-home Whenever, wherever, with multiple healthy hydration solutions consumption however Double digit growth 13 countries From Retail to Home & Office Service 2 Billion Liters 1.5 1 0.5 0 2010 2011 2012 22 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 24. 7 factories and production units inaugurated Operational since 2011 efficiency Jan 2011 Algeria Feb 2011 Nigeria Jan 2012 Turkey (CPW) Apr 2012 Aug 2012 Saudi Arabia (Waters) Angola TOFA Aug 2012 South Africa Sept 2012 Congo Inauguration of the TOFA factory in Angola with Small modular flexible units Mrs Idalina VALENTE, Minister of Trade «PPP» Factory, Kinshasa, Congo Mr Joaquim DAVID, Minister of Geology, Mines and Industry 23 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 25. R&D Abidjan Unmatched research & development capability R&D Abidjan’s role is to screen and develop African raw materials for improved performance based on: • agricultural aspects • easy processing • quality & safety • nutritional aspects • business needs Serigne DIOP Head of R&D Abidjan 24 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 26. Maximizing sustained and high quality local sourcing  Corn is the main ingredient for  Cassava to replace imported corn  Milk: partnership with the East Nestlé GOLDEN MORN Porridge starch African Dairy Development Board (EADD) in Kenya and Uganda.  30% of grain crops are lost in the  Farmers trained in sustainable region (humidity & poor practices) agricultural practices and given  Nestlé advises farmers on high-yield cassava varieties feeding, breeding and milking  30 000 farmers trained by Nestlé in mycotoxin management  from ~10T to ~20T per ha practices.  4 000 farmers depend economically  Farmer’s real income expected to on this activity double over 10 years. 25 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 27. Interchange of cultures and best practices People, culture, values & attitude Developing the next generation of young professionals 3 Training Hubs Accra | Nairobi | Dubai 256 In-patriates 106 Ex-patriates This include F&B, CPW, Nespresso, NPP, Globe, R&D, Water & Nutrition. 26 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 28. 133’000 + people earn their living directly from People, culture, Nestlé values & attitude …and more households 26’000 + 116’000 Nestlé Farmers, employees Sales & Distributors Staff, Third party dependants (drivers, security, agencies…) 27 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 29. Agenda 1. Introducing Africa and Middle East 2. Winning in The New Reality 3. Performance 28 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 30. A balanced portfolio with Number 1 Brands Petcare 1% Confecti onery Water 8% Dairy & 10% Ice Cream 28% Nutrition 14% Beverages Culinary 23% 16% 29 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 31. Competition Landscape Top 10 Food Companies in Africa and Middle East Source : Euromonitor 2011* - Sales at Retail Price in mio USD South Africa Iran Iran S. Arabia Solico Food Pegah Dairy * Packaged Food, Pet Care, Hot drinks; not an exclusive list of companies (indicative list only) 30 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 32. Crisis procedures & Business Continuity Plans that ensure safety of people and assets Security  Egypt & Tunisia: Nestlé operations interrupted for several days in 2011 Market Zone to ensure staff safety. Head Management No impact on Sales. MARKET CENTER  Côte d’Ivoire: Activity restarted after 1 month of interruption in 2011.  Daily Crisis Meetings Impact on sales compensated by  Situation Updates  Contingency Plans the rest of the region  Position Statements 31 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 33. Conclusion Nestlé is well positioned to accelerate its growth in Africa and Middle East while delivering the Nestlé model thanks to the solid foundations set with its manufacturing footprint, strong Brands, and talented People 32 September 25th, 2012 Nestlé Investor Seminar, Shanghai