CHAPTER 1<br />The Human Communication Process<br />
Communication is one of the most important skills we learn.<br />And yet…<br />
20% of the nation’s youth cannot adequately communicate orally<br />
63% cannot give clear oral directions<br />
Adults listen at a 25% level of efficiency<br />
50 - 70% of people fear speaking in public<br />
How would you define communication?<br />
How would you define communication?<br />
Characteristics of communication<br />
Levels of communication	<br />Intrapersonal        Interpersonal           Public<br />
Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct them...
Components of human communication<br />
Individual perceptions<br />
Source<br />
Channel<br />
Receiver<br />
Context<br />
Noise<br />Environmental<br />Physiological-impairment<br />Semantic<br />Syntactical<br />Organizational<br />Cultural<br...
Models of communication<br />
Group Project Assignments<br />
Models of communicationLINEAR<br />
Models of communicationINTERACTIONAL<br />
Models of communicationTRANSACTIONAL<br />
How are these models being challenged today?<br />
Ethical communication<br />Ethical communication is to conform to the moral standards of their society<br />Unethical comm...
Ethical communication<br />Raise listeners’ level of expertise on a topic<br />Avoid mental or physical coercion<br />Give...
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Chapter 1: The Human Communication Process

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Presentation created for COMM 107 - Oral Communication: Principles and Practice

University of Maryland

Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

Published in: Education
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Chapter 1: The Human Communication Process

  1. 1. CHAPTER 1<br />The Human Communication Process<br />
  2. 2. Communication is one of the most important skills we learn.<br />And yet…<br />
  3. 3.
  4. 4. 20% of the nation’s youth cannot adequately communicate orally<br />
  5. 5. 63% cannot give clear oral directions<br />
  6. 6. Adults listen at a 25% level of efficiency<br />
  7. 7. 50 - 70% of people fear speaking in public<br />
  8. 8.
  9. 9. How would you define communication?<br />
  10. 10. How would you define communication?<br />
  11. 11. Characteristics of communication<br />
  12. 12. Levels of communication <br />Intrapersonal Interpersonal Public<br />
  13. 13. Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.<br />
  14. 14. Components of human communication<br />
  15. 15. Individual perceptions<br />
  16. 16. Source<br />
  17. 17. Channel<br />
  18. 18. Receiver<br />
  19. 19. Context<br />
  20. 20. Noise<br />Environmental<br />Physiological-impairment<br />Semantic<br />Syntactical<br />Organizational<br />Cultural<br />Psychological<br />Can happen at any stage. You have to learn how to deal with it by constantly seeking feedback<br />
  21. 21. Models of communication<br />
  22. 22. Group Project Assignments<br />
  23. 23. Models of communicationLINEAR<br />
  24. 24. Models of communicationINTERACTIONAL<br />
  25. 25. Models of communicationTRANSACTIONAL<br />
  26. 26. How are these models being challenged today?<br />
  27. 27.
  28. 28.
  29. 29. Ethical communication<br />Ethical communication is to conform to the moral standards of their society<br />Unethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling<br />
  30. 30. Ethical communication<br />Raise listeners’ level of expertise on a topic<br />Avoid mental or physical coercion<br />Give credit to source<br />Don’t invent or fabricate information<br />Remember! Listeners have to be ethical too, by taking things in with a grain of salt<br />
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