Chapter 1: The Human Communication Process

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Presentation created by Andi Narvaez for COMM 107 - Oral Communication: Principles and Practice

University of Maryland

Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin

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Chapter 1: The Human Communication Process

  1. 1. Wakerupper<br />
  2. 2. YOU SAID THE SECRET WORD!!!<br />comments<br />
  3. 3. CHAPTER 1<br />The Human Communication Process<br />
  4. 4. Communication is one of the most important skills we learn.<br />And yet…<br />
  5. 5. 20% of the nation’s youth cannot adequately communicate orally<br />63% cannot give clear oral directions<br />Adults listen at a 25% level of efficiency<br />50 - 70% of people fear speaking in public<br />
  6. 6.
  7. 7. How would you define communication?<br />
  8. 8. Characteristics of communication<br />Dynamic<br />Continuous<br />Irreversible<br />Interactive<br />Contextual<br />
  9. 9. Levels of communication <br />Intrapersonal<br />Interpersonal<br />Public communication<br />
  10. 10. Components of human communication<br />Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.<br />
  11. 11. Components of human communication<br />PICTIONARY!<br />
  12. 12. Individual perceptions<br />
  13. 13.
  14. 14. Source<br />
  15. 15.
  16. 16. Channel<br />
  17. 17.
  18. 18. Receiver<br />
  19. 19.
  20. 20. Context<br />
  21. 21.
  22. 22. Noise<br />Environmental<br />Physiological-impairment<br />Semantic<br />Syntactical<br />Organizational<br />Cultural<br />Psychological<br />
  23. 23. Noise can happen at any stage of the communication process<br />You have to learn how to deal with it by constantly seeking feedback<br />
  24. 24. Models of communication<br />
  25. 25. Models of communication<br />Linear<br />
  26. 26. Models of communication<br />Interactional<br />
  27. 27. Models of communication<br />Transactional<br />
  28. 28. How are these models being challenged today?<br />
  29. 29. Ethical communication<br />Ethical communication is to conform to the moral standards of their society<br />Unethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling<br />
  30. 30. Ethical communication<br />Avoid falsehood or half-truths<br />Raise listeners’ level of expertise on a topic<br />Avoid mental or physical coercion<br />Give credit to source<br />Don’t invent or fabricate statistics<br />Remember! Listeners have to be ethical too, by taking things in with a grain of salt<br />

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