easily understandable ppt on channels and barriers of communication

1. CHANNELS
AND
BARRIERS OF
COMMUNICATION

2. WHAT IS COMMUNICATION ?
It is a process of exchanging-
Information
Ideas
Thoughts
Feelings
Emotions
Through –
Speech
Signals
Writing
Behavior

3. CHANNELS OF COMMUNICATION
Communication is the process of sharing of information. It moves
from one person to the other. It travels along a prescribed path. This
path is called network or channel.
Network is a system of intersecting lines and channels is the path
through which a message travels.
They can be divided into the following categories.

4. FORMAL AND INFORMAL CHANNELS OF
COMMUNICATION
There are precisely these two forms of communications
in every organization.
Formal communications are those which are bound with
all rules and regulations, Ex. Order, Notice , etc.
Informal communication includes the non official or un-
regulated communications, Ex. Rumors, un-verified
information.
The both exist simultaneously in an organization.

5. FORMAL CHANNELS OF COMMUNICATION
Organizational communication flows along a prescribed network
which is known as “formal channel of communication”.
Each organization creates a network through which information
travels in designated directions. The employees strictly follow the
network to transfer the messages. The networks can be divided
into the following categories. :-
▪ Chain network
▪ Y network
▪ Wheel network
▪ Circle network
▪ Star network

6.  The chain network:
Under this network, the message flows in a direct vertical line along the scalar
chain of command.
 The Y network:
In this network, the person at the fork
Of “Y” is the central person. s/he
Communicates with three person.

7. The Wheel network
Under it, a number of subordinates reports to one
Superior. It is called wheel because all communi-
cations pass through the center person similar to
the hub of wheel.
The circle network
In case of circle network, the message moves in a
circle. Under each person can communicate with two
others located on both of his sides.

8.  The star network
In this network, every member has freedom
To communicate with other member(s),
Regardless of rank or status. It connects all
The employees of the organization. Every
Member can directly communicate with
Other member without mediator.
 The advantages and
disadvantages and
Formal channels of
communication

9. THE INFORMAL CHANNELS OF
COMMUNICATIONS
The network or channels of
information communication is known
as grapevine. It represent the
unofficial channel of communication.
Which is created and controlled by
people themselves rather than the
other. It is a means of passing on
information unofficially.

10. THE GRAPEVINE CHAIN
Informal communication is also known as grapevine communication.
Grapevine carrier information from an individual or group to other
individual or group. It does not follow any definite route grapevine
can disseminate information in the following ways :
 Single strand chain
 Gossip chain
 Probability chain
 Cluster chain

11.  The single strand chain
In this network , the information travels from
one individual to the other, regardless of rank or
status, who transmits it to the next. The process
of communication is very much linear.
 The gossip chain
In this network, a number of person are
involved. All of them talk to one another
informally, one of them remains in center of the
system and plays a key role In the dissesnimaton
of information. The person transit the
information to other person.

12.  The probability chain
In this network, an individual acts as a primary
source of message. s/he randomly selects the
people around him/her to communicate a
message. The persons are not chosen
deliberately rather by the matter of chance.
 The cluster chain
In this network, the source of message selects a
number of person to communicate the
message. The secondary persons then pass on
the message to pre-selected number of person.

13. ADVANTAGES
AND
DISADVANTAGES
OF
INFORMAL CHANNELS
OF
COMMUNICATION

14. Barriers
of
communications

15. INTRODUCTION
Barriers means ‘obstacle’, ‘hurdle’ or ‘hindrance’, which comes in the way of free flow.
There are various obstacles that act as barriers in the way of the transmission of message.
They cause confusion, misunderstanding and conflicts. So, the situations or conditions that
make the communication difficult, complex and frustrating are called “barriers of
communication” they can be divided into the following categories.
▪ Physical barriers
▪ Phycological barriers
▪ Semantic barriers
▪ Cultural barriers
▪ Organizational barriers
▪ Mechanical barriers

16. Physical barriers
The physical conditions that come in the way of effective communication are
called physical barriers. The conditions can be related to environment, position
of the sender and receiver, or so…
Some of theme are.
a) Noise
b) Distance
c) Time
d) Information overload.
Physiological barriers
Communication involves listening/reading , encoding , decoding and
interpretation of message. It depends on the physical state or both the
communicator and the receiver .
Some of the physiological barriers are.

17. 1) Emotions
2) Inattention
3) Premature evaluation
4) Poor retention
5) Distrust
6) Lack of background knowledge
7) Lack of interest.
Semantic barriers
Semantic is the study of meaning of a word, phrase or sentence. Oral or written
communication is based on words, but words can be used in deferent ways. It can create
misunderstanding or confusion between the sender and receiver, this is known as
semantic barriers of communication. Some of are.
a) Poor expression
b) Technical words
c) Faulty translation.

18. Cultural barriers
Cultural is the behavioral features of particular group. Every group has its
own characteristics, such as speech writing style, language , festivals etc.
these difference often come up as communication barriers, cultural barriers
can be classified as.
a) Intercultural difference
b) Religion
c) Ethnocentrism.
Organizational barriers
Communication is essential within and outside an organization. There are
certain hindrance which affect the free flow of communication. They are
called ‘organizational barriers’. Some of theme are.
a)Structure

19. b) Rules and regulations
c) Distortion.
Mechanical barriers
Mechanical equipment's play an important
role in the process of communication.
something these gadgets act as a barriers to
communication. The barriers can be:
a) Breakdown
b) Improper choice

20. THANK YOU
Prepared by : SUNIL & TEAM