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Emotional Intelligence - Emotional Quotient
1. “Have you ever thought of why people of average intelligence
outperform people with the highest levels of intelligence majority
of the time?"
2. Emotional intelligence (EQ)
is the capacity of
•recognizing our own
feelings and those of others,
•for motivating ourselves,
•for managing emotions in
ourselves as well as
•in our relationships
What is Emotional Quotient
8. • Increases team performance
• Increases leadership abilities
• Improves decision making
• Decreases occupational stress
• Reduces staff turnover
• Increases personal well-being
Why is EQ important at the Workplace?
9. • YES….but with a lot of practice.
• Your brain is hard-wired to give
emotions the upper hand
• The limbic system (the emotional
brain) reacts to events first
before we have the opportunity to
engage the rational brain
Can EQ be increased?
Why is it that those who fare high in academics are often considered loners in social life?
In order for us to understand the reasons for this gap, we need to understand the concept of Emotional Intelligence or Emotional Quotient
The ability to manage one’s emotions and the emotions of others.
A must have ability, An ability that requires one to inculcate and work over time, both in personal and professional spheres of life.
EQ is critical to managing your behavior, moving smoothly through social situations and making critical choices in life.
People with a high emotional intelligence (EQ) are often found to be more successful in life than people with high intelligence quotient (IQ).
Middle managers stand out with the highest emotional intelligence (EQ) scores in the workplace because companies tend to promote people into supervisory positions who are level-headed and good with people. The assumption here is that a manager with a high EQ is someone for whom people will want to work for or work with.
EQ helps in understanding the various patterns of how people's biases in their thinking leads them to think one thing or choice is better than another. Hence working on developing a sound EQ helps get clarity in differentiating within those biases so as to exercise clear and sound judgment.
Emotional intelligence is the foundation for all other critical skills in your professional life.
EQ is made up of 4 core elements which cover across our Personal and Social Realms/Spheres.
The four domains of EQ cover various competencies which can be categorized further into:
Intrapersonal Realm
Interpersonal Realm
Adaptability Realm
Stress Management Realm
General Mood Realm
EQ has a direct and positive impact on almost all aspects of functioning of any organization, whether it is to improve employee morale, increase performance, reducing stress and eventually help companies improve their revenue turnovers.
EQ requires effective communication between the rational and emotional centers of the brain
To better our EQ, we need to understand the significance of our Limbic Brain and how it responds in terms of displaying our feelings and emotions.
Although there are many schools of thought and process designs that one may prefer or follow when it comes to developing better EQ, here are listed some basic key initiatives that you may choose to follow to enhance or increase your EQ…