Interpersonal skills, also known as soft skills or social intelligence, become increasingly important as one enters the workplace. Even if someone excels technically, poor interpersonal skills will negatively impact how they are perceived. Emotional intelligence involves understanding and managing one's own emotions and those of others. It can be developed through self-awareness, self-regulation, motivation, empathy, social skills, and relationship management. Employers value emotional intelligence as it relates to employee engagement, adaptability to change, idea generation, and overall business success.