What Is Emotional Intelligence?


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Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.

What Is Emotional Intelligence?

  1. 1. Emotional Intelligence and its Influence on Leadership Keele Taylor, MA Organizational Leadership
  2. 2. Did you know? • Emotions were the first to form within the brain. They can be found within all three layers of the brain. Before anything else, living creatures had feelings (they still do). • Animals and the first human beings primarily depended on their emotions for survival. Fight or flight are responses generated through emotions.
  3. 3. Emotional Intelligence • Optimism is the driving force behind emotional intelligence. • EI was first introduced to the public in 1995 by Goleman, but the original founders were aware of the benefits of emotional intelligence as early as 1985. • Reuven Bar-On was the first to present EI during his doctoral dissortation to the academic community.
  4. 4. Reuven Bar-On Emotional intelligence is, “that aspect of human intelligence that governs our ability to recognize, understand, control and use emotions in solving problems of a personal and interpersonal nature” (Bar-On, 2007, p.27).
  5. 5. John Mayer & Peter Salovey “The term Emotional Intelligence (EI) refers to the processes involved in the recognition, use, understanding, and management of one’s own and other’s emotional state to solve emotion-laden problems and to regulate behavior” (Mayer and Salovey, 2004, introduction)
  6. 6. Daniel Goleman Emotional Intelligence is, “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Opdycke, 2007, n.p.).
  7. 7. The Four Branch Model of EI Branch Description of Measure Relation to Intelligence and Personality Perceiving Emotions Ability to identify emotions in Inputs information to intelligence faces, pictures Facilitating Thought with Ability to harness emotional Calibrates and adjusts thinking Emotion information and directionality to so that cognitive tasks make use enhance thinking of emotional information Understanding Emotions Ability to comprehend emotional Central locus of abstract information about relationships, processing and reasoning about transitions from one emotion to emotions and emotional another, linguistic information information about emotions Managing Emotions Ability to manage emotions and Interface with personality and emotional relationships for personal goals personal and interpersonal growth Salovey and Mayer created the Four-Branch Model of Emotional Intelligence, with a focus on its relation to intelligence and personality (Salovey, 2004, p165).
  8. 8. EI and Leadership According to Goleman, Boyatzis and McKee, 2002: “Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through emotions. (p.3)
  9. 9. E.I./ I.Q. “The ability to handle one’s personal emotions and to recognize the emotions of others is an intelligence that many believe extends and outweighs the abilities of the IQ (Goleman, Boyatzis and McKee, 2002). However “It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both” (Caruso, 2005, n.p.).
  10. 10. In Conclusion According to Bourey and Miller (2001): Emotional intelligence and IQ are distinct yet complementary forms of our overall intelligence. While people need a certain baseline of IQ to perform well in their work and in life, emotional intelligence is what differentiates outstanding leaders, teams, and organizations from others. (p.4)