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YOUSIF SALEH AL HADHRAMIYOUSIF SALEH AL HADHRAMI
Abu Dhabi, UAE • Tel.: +971 (50) 789.2929 • Email: yousif.alhadhrami@hotmail.com
Date of Birth: September 9th, 1981
Citizenship: UAE
Marital Status: Married
Skilled & Experienced Employee Housing and office support SpecialistSkilled & Experienced Employee Housing and office support Specialist
Employee Housing  Lease Contracts  Housing Processes & Procedure  Abu Dhabi Landlords-Tenant Law  General Services
Office support services  0ffice operations  supply management and clients  managing process  Developing Standards
Passionate and creative individual seeking a position of Housing Or Office Support Specialist within a dynamic and
progressive company
QQUALIFICATIONSUALIFICATIONS PPROFILEROFILE
 Organized, dedicated, and motivated professional with over 10 years of experience in employee housing,
and client management.
 Excellent skills and the ability to take on and perform a multitude of tasks simultaneously in a fast-paced
and dynamic environment.
 Strong business administration skills as well as ability to work under minimal supervision.
 Good organizational, time management, interpersonal, and relationship building skills.
 Leadership skills to manage team including coaching mentoring and providing development plans.
 Proactive identification of Customer needs & challenges to provide options and resolution.
 Ability to Plan and set business development goals for department, self and team.
Core Skills & StrengthsCore Skills & Strengths
 Customer service  High degree of personal discipline
 Good & effective negotiation skills
 Planning and Training skills
 Solid employee housing experience
 Team leader skills
WWORKORK EEXPERIENCEXPERIENCE
OFFICE SUPPORT SPECIALIST – MDC BUSINESS MANAGEMENT SERVICES
MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE
2015 –
Present
• handling all matters related to employees housing and utilities.
• Acting as team leader on behalf of Office Support Manager.
• Manage the relationship with suppliers to ensure quality of services provided.
• Manage all office procurement activities, in coordination with Procurement, to ensure all equipment, material and
supplies are according to desired requirements and specifications.
• Oversee contracts related to catering, facilities, office & kitchen expenses and contracted manpower to ensure
suppliers provide the desired services/menu as required.
• Allocate available resources to enable successful task performance and co-ordinate office staff activities to ensure
maximum efficiency.
• Recruit and select office staff; organize orientation and training of new staff members; coach, mentor and discipline
office staff; evaluate and manage staff performance.
• Monitor and maintain office supplies inventory and control budget expenses related to each client
• Handle customer inquiries and complaints in coordination with Helpdesk
• Act as the point of contact for all office support activities and oversee all day-to-day office support activities for more
than 8 companies under Mubadala.
• Submit monthly report and timesheets for all office support staff from different companies with Mubadala.
SENIOR HOUSING OFFICER – AL MAMOURA REAL ESTATE
MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE
2012 –
2015
• Managing a team of 3 employees,
• handling all matters related to employees housing and utilities.
• Staff training and development.
• Providing housing supports and advice for Mubadala petroleum.
• Managing Rihan Heights towers project. ( leasing, Tawtheeq , tenants cares and provide maintenance support).
• Handling Cleveland clinic gust housing units.
SENIOR HOUSING ASSISTANT – CORPORATE SUPPORT SERVICES
MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE 2009 -
2012
• Handled and assisted in all matters in relation to employee housing and utilities in line with the corporate housing
policies and procedures.
• Ran an evaluation of corporate housing process on annual basis and reports results to management.
• Suggested best practices for housing contracts management.
• Negotiated with landlords fresh leases for the employees.
• Identified properties and agencies appropriate for the business of corporate housing and raised recommendations
to management.
• Acted as an advisor for the employees in relation to their housing queries. Planned and organized own work load
based on priorities and expectations.
• Applied customer service best practices to deliver the best value to both the employee and the organization.
PPREVIOUSREVIOUS EEXPERIENCEXPERIENCE
SECONDMENT • John Buck International, Abu Dhabi, UAE • 2010-2011
Administration Officer • GASCO/ADNOC, Abu Dhabi, UAE • 2001-2009
EEDUCATIONDUCATION
Higher Diploma in Banking • Emirates Institute for Banking & Financial Service, UAE • 2008
High School Industrial Certificate in Process Operation • ADNOC Technical Institute, UAE •
2001
TRAINING COURSESTRAINING COURSES
 Foundation of leadership
Office Management & Effective Administration
Excellence in Customer service
Advanced English
Business Writing Skills
ICDL
RREFERENCESEFERENCES
Available Upon Request

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Yousif CV_18092016

  • 1. YOUSIF SALEH AL HADHRAMIYOUSIF SALEH AL HADHRAMI Abu Dhabi, UAE • Tel.: +971 (50) 789.2929 • Email: yousif.alhadhrami@hotmail.com Date of Birth: September 9th, 1981 Citizenship: UAE Marital Status: Married Skilled & Experienced Employee Housing and office support SpecialistSkilled & Experienced Employee Housing and office support Specialist Employee Housing  Lease Contracts  Housing Processes & Procedure  Abu Dhabi Landlords-Tenant Law  General Services Office support services  0ffice operations  supply management and clients  managing process  Developing Standards Passionate and creative individual seeking a position of Housing Or Office Support Specialist within a dynamic and progressive company QQUALIFICATIONSUALIFICATIONS PPROFILEROFILE  Organized, dedicated, and motivated professional with over 10 years of experience in employee housing, and client management.  Excellent skills and the ability to take on and perform a multitude of tasks simultaneously in a fast-paced and dynamic environment.  Strong business administration skills as well as ability to work under minimal supervision.  Good organizational, time management, interpersonal, and relationship building skills.  Leadership skills to manage team including coaching mentoring and providing development plans.  Proactive identification of Customer needs & challenges to provide options and resolution.  Ability to Plan and set business development goals for department, self and team. Core Skills & StrengthsCore Skills & Strengths  Customer service  High degree of personal discipline  Good & effective negotiation skills  Planning and Training skills  Solid employee housing experience  Team leader skills WWORKORK EEXPERIENCEXPERIENCE OFFICE SUPPORT SPECIALIST – MDC BUSINESS MANAGEMENT SERVICES MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE 2015 – Present • handling all matters related to employees housing and utilities. • Acting as team leader on behalf of Office Support Manager. • Manage the relationship with suppliers to ensure quality of services provided. • Manage all office procurement activities, in coordination with Procurement, to ensure all equipment, material and supplies are according to desired requirements and specifications. • Oversee contracts related to catering, facilities, office & kitchen expenses and contracted manpower to ensure suppliers provide the desired services/menu as required. • Allocate available resources to enable successful task performance and co-ordinate office staff activities to ensure maximum efficiency. • Recruit and select office staff; organize orientation and training of new staff members; coach, mentor and discipline office staff; evaluate and manage staff performance. • Monitor and maintain office supplies inventory and control budget expenses related to each client • Handle customer inquiries and complaints in coordination with Helpdesk • Act as the point of contact for all office support activities and oversee all day-to-day office support activities for more than 8 companies under Mubadala. • Submit monthly report and timesheets for all office support staff from different companies with Mubadala.
  • 2. SENIOR HOUSING OFFICER – AL MAMOURA REAL ESTATE MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE 2012 – 2015 • Managing a team of 3 employees, • handling all matters related to employees housing and utilities. • Staff training and development. • Providing housing supports and advice for Mubadala petroleum. • Managing Rihan Heights towers project. ( leasing, Tawtheeq , tenants cares and provide maintenance support). • Handling Cleveland clinic gust housing units. SENIOR HOUSING ASSISTANT – CORPORATE SUPPORT SERVICES MUBADALA DEVELOPMENT COMPANY, ABU DHABI, UAE 2009 - 2012 • Handled and assisted in all matters in relation to employee housing and utilities in line with the corporate housing policies and procedures. • Ran an evaluation of corporate housing process on annual basis and reports results to management. • Suggested best practices for housing contracts management. • Negotiated with landlords fresh leases for the employees. • Identified properties and agencies appropriate for the business of corporate housing and raised recommendations to management. • Acted as an advisor for the employees in relation to their housing queries. Planned and organized own work load based on priorities and expectations. • Applied customer service best practices to deliver the best value to both the employee and the organization. PPREVIOUSREVIOUS EEXPERIENCEXPERIENCE SECONDMENT • John Buck International, Abu Dhabi, UAE • 2010-2011 Administration Officer • GASCO/ADNOC, Abu Dhabi, UAE • 2001-2009 EEDUCATIONDUCATION Higher Diploma in Banking • Emirates Institute for Banking & Financial Service, UAE • 2008 High School Industrial Certificate in Process Operation • ADNOC Technical Institute, UAE • 2001 TRAINING COURSESTRAINING COURSES  Foundation of leadership Office Management & Effective Administration Excellence in Customer service Advanced English Business Writing Skills