1. JAMIE HOLUB
4436 S Himalaya Ct Phone: (720) 203-3928
Aurora, CO 80015 Email: jamieholub@yahoo.com
RETAIL COORDINATOR
Customer Service | Retail Supervisor| Operations
Seeking a long-term position where I can employ my experience and knowledge for the benefit of both the company
and myself. I have the ability to troubleshoot, solve problems and understand complicated and technical instructions.
As well as the agility and endurance in performing duties involving high physical stresses. My coordination,
prioritization, striving to increase productivity and organizational skills have led to increasing efficiency and improving
customer satisfaction throughout my career. I am looking to utilize my background and furthering my skills with a
well-established company that is rewarding, values dedication and that can offer opportunity for advancement.
AREAS OF EXPERTISE
Administrative support Positive rapport building Positive rapport building
Excellent collaboration/ Ability to work independently Analytical skills
Take charge style/ Team leadership Communication skills
Meet strict deadlines/ Multi task Coordination & organizational skills Highly detail Highly
detail oriented Reliable and efficient
PROFESSIONAL EXPERIENCE
DEX MEDIA,Greenwood Village, CO 2015-2016
Solution Center Specialist
Inbound call center for Marketing Consultants, Sales Management & Marketing Management. Providing troubleshoots,
defines, analyzes & facilitates resolution to issues that prevent or relate to the selling process as reported through
communications.
• Works with multiple internal organizations to determine the best resolution to issues. Creates & distributes reports
as necessary to Sales Management.
• Uses multiple system resources to provide reports for benchmark reviews.
• Researches & clarifies credit criteria for getting advertisers into the issues of the directories, or on-line.
• Clears obstacles that affect Marketing Consultant selling time
• Facilitates resolution for listing issues.
• Sends requests for account reinstatements.
• Completes paperwork & orders Dex Count lines for sales.
FEDERAL STEEL SYSTEMS, Denver, CO 2014-2015
Inside Sales Rep
Solicited business to construction contractors for a major prefab metal company and managed the account base growth
within my territory.
• Utilized company provided leads, followed up, performed per-sale activities and answered incoming sales calls.
• Communicated with customers utilizing phone and email.
• Processed new quotations for customers and entered in new orders for processing.
• Reviewed purchase orders and contracts for correct pricing.

2. • Advised contractors when making purchasing decisions and provided them with technical product information.
• Acquired new business relationships and qualified potential new customers.
BATTERIES PLUS BULBS, Parker, CO 2014
Retail Service and Sales
Responsible for handling customer inquiries and providing information regarding products while maintaining thorough
knowledge of store merchandise.
• Ability to push products while identifying with individual customer requirements and preferences.
• Knowledge of repairing watches, cell phones and installing batteries to a wide variety of products.
• Operate cash register as and when necessary.
• Responsible for balancing cash drawers at close of shift.
• Responsible for backup inventory, ordering and shelf stocking.
• Strong customer focus
ARGUIS EVENT STAFFING, Denver, CO 2014
Security Assistant
Assisted with security control at a wide range of locations in the Denver Metro area.
• Insured security and maintained a safe environment for local events and businesses.
• Worked independently and with a team.
• Customer service and loyalty.
• Maintained confidentiality.
HOME DEPOT, Aurora, CO 2007-2013
Head Cashier/Merchandising Execution Associate
Assisted management with reconciling and preparing cash drawers daily as well as merchandise coordination.
• Required timely job completion while providing the highest quality of work.
• Stocking/facing, price modifications and execution of merchandise.
• Followed required specifications on merchandising products and resets.
• Excellent customer service skills while maintaining customer satisfaction.
• Maintained client relations ensuring all services were enforced to minimize the cost of supplies, materials and
• services.
EDUCATION
GRADUATE OF KAPLAN U NIVERSITY , THORNTON , CO
GRADUATE OF GREAT BASIN HIGH SCHOOL , CLEARFIELD , UT
SKILLS
WINDOWS XP, MICROSOFT OFFICE INCLUDING WORD AND WORKS , EXCEL , OUTLOOK , TYPING ,
DATA ENTRY , PHONES , FAX , 10-KEY , FINANCE MANAGEMENT , BUDGETS AND REPORTING
* References available upon request *