Dear H.R/ Recruiter I hereby enclose my CV for your information. As you can see, I have had extensive vacation work experience in office environments, the retail sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I have good communication and interpersonal skills. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. My interest would be reading novels, travelling, baking. I would be grateful if you consider me and hoping to hear soon for any possible interviews or procedures. Yours sincerely Relisha Pariat

1. Relisha Pariat
Mobile No-
0508913159/0529279042
E-mail: relipariat@gmail.com.
Address: Rolla Sharjah, UAE
ABOUT ME
Relisha Pariat was born in
Shillong, Meghalaya, India. She
has a Bachelor’s degree in
Zoology accredited from North
Eastern Hill University, India. She
has completed her schooling from
Holy Child Higher Secondary
School (India).
She is a smart and quick learner.
She believes in wisdom,
persistence, assertiveness and
integrity. She can adapt to any
situation and consistently
innovates to create value. She has
a creative mind and has a
pragmatic approach to things. She
has good interpersonal skills,
negotiation & time management.
She works enthusiastically and
sees the bigger picture of success.
Relisha Pariat
CAREER OBJECTIVE
Seeking an aspiring, challenging and rewarding
employment position wherein I can effectively utilize,
improve and sharpen my knowledge, creativity and personnel
skills towards meeting organizational business standards.
LINGUISTIC PROFICIENCY
English: Fluent (Can speak & write).
Hindi/ Urdu: Can speak but not write.
EDUCATION
Bachelor of Science: Zoology Honours (2011-2014)
St. Anthony’s College, Shillong;
North Eastern Hill University,
Aggregate: 65%
HSSLC : Science (2009-2011)
Holy Child Higher Secondary School, Shillong, MBOSE
Aggregate: 59%
SSLC (2009)
Holy Child Higher Secondary School, Shillong
MBOSE
Aggregate 65%

2. SKILLS
I.T
MANAGEMENT
COMMUNICATION
ORGANISATION
TEAM PLAYER
CREATIVITY
SOCIAL
PROFESSIONAL
QUALIFICATION
 Trained on event
management course from
I.H.M, India(Shillong)
 Trained as Guest Service
Officer at Premium Plaza
Lounge, India (New Delhi)
 Trained on MS office,
Desktop Publishing and
Programming (India).
MAJOR AWARDS AND DISTINCTIONS
• Participated in several inter school activities and
seminars.
• Won the second place in prose writing during inter
school prose & essay competition
• Participated in an interaction meeting with the
NAAC.
• Certificate awarded for dancing competition held in
schools and other society.
• Certificate awarded for good communication skills
• Certificate awarded for badminton (doubles) during
college week.
• Certificate awarded for event management.
• Certificate awarded for organizing an event during
the 12th
SAG games 2016.
EXTRACURRICULAR ACTIVITIES
• Participated in singing competition (group),
drawing and painting competition held in schools
and colleges.
• Active member of National Service Scheme
(NSS).
• Participated in football competition during
college week.
• Participated in elocution, extempore speech held
in school and college.
• Participated in the 12th
South Asian Games as
Service provider staff.
AREAS OF INTEREST
• Playing football, badminton, basketball.
• Trekking & Travel
• Cooking
• Reading novels
• Public Relations

3. EMPLOYMENT EXPERIENCE
Body Basic boutique
Shillong, India
From March 2011 to June 2014
Sales Representative
Achievements and Responsibilities
• Developed strategic and operational sales plans which resulted in increase in overall sales and gross
margin
• Maintained effective working relationship with customers
• Identified target markets and established successful plans
• Expanded additional sales through innovative selling techniques
• Collaborated with internal and external stakeholders to get hold of technical and customer
information
• Provide direct customer services by informing them of products and services
• Ensure that customers are directed to the appropriate aisle
• Identify sales opportunities and follow up on existing accounts for business development
• Create and execute appropriate strategic plans to bring in more business
• Research sources in order to develop new business connections
• Conduct market research to identify trends and manage sales activities accordingly
• Meet individual and company sales targets
• Promote new products to walk-in customers and record orders
• Handle and resolve customers’ complaints
• Explain products’ value and capabilities to customers
• Process payments in terms of cash, cheque and credit cards
• Verify the validity of paper money and credit cards
• Tally cash with receipts at the end of the shift
• Maintain stocks and inventory
• Stock shelves with appropriate products and ensure correct price tagging
EXPERIENCES

4. MNC Company
Shillong, India
From July 2014 to July2015
Call Center Customer Service Representative
Role and Accomplishment
In a fast-paced inbound/outbound call center processed customer and sales
representative request for order entry, returns, credit issuance, tracking,
delivery and invoicing in a timely manner via phone, internet, email and fax.
• Negotiated with suppliers to expedite product shipment and backorders.
• Proficiently and professionally responded to customer and sales representative’s questions
pertaining to orders, product availability, backorders, price, products and services, procedures
and policy.
• Researched more complex issues regarding delivery follow-up, order tracking,
• Processed credit card payments for orders and managed accounts receivables.
• Assisted customers in navigating the company’s website, and placing orders online and
troubleshooting any technical issues.
• Initiated investigation of order entry errors, damaged product, and return discrepancies, working
closely with other departmental teams to ensure corrections were processed accurately and
timely.
• Promptly and methodically responded to customer inquiries to identify and resolve issues with
initiative and good judgment.
• Performed a variety of concurrent tasks, handled escalations, time critical issues, maintained
time sensitive records and created reports.
• Titled as one of the best representative.
• Organized and implemented logistics pertaining to service calls.
• Brought in many new customers in few months through outbound sales calls.

5. Premium Plaza Lounge
New Delhi, India
From September 2015 to February 2016
Guest Service Officer (G.S.O)
Duties
• Sign in on department time sheet and check communications binder/board for any special
preparations of the day.
• Count and verify all floats pertaining to your shift.
• Check lounge activity (arrivals, departures, special requests) and communicate information to the
appropriate departments.
• Check with the function sheet and make folios for each function. Post applicable charges as per
management’s direction.
• Accept general mail and sign for deliveries, but forward to the GM for sorting
• Arrange for shuttle services, if required
• Assist with all guest needs.
• Block and pre-register for guests as instructed.
• Complete all transactions and daily deposits, and verify float counts.
• Confirm sufficient supplies are ready and available to last the entire shift;
• Direct phone calls as necessary.
• Distribute and receive employment applications
• Ensure incidental services (movies, phones, video games, etc.) are active or restricted as per guest
requests or as instructed. Explain all lounge amenities, hours of operations and hotel policies to
guests.
• Greet each guest in a friendly and polite manner
• Keep track of Lost & Found items; Maintain a room inventory
• Manage all databases and reports regularly and accurately
• Monitor surveillance equipment regularly, and ensure it is in good working order
• Operate the switchboard efficiently, directing all calls accordingly
• Perform check-ins and check-outs as required and verify all information for accuracy
• Post payments and deposits accordingly
• Program wake-up calls
• Provide area directions and information
• Review and file Housekeeping sheets and Maintenance work order forms.
• Thank guests as they leave the premises
• Update currency rates
• Verify reservations upon guest arrivals
• Complete all transactions and daily deposits and verify float counts
• Ensure relief personnel are ready and available to perform job duties
• Inform relief personnel of any special requests, reservations or pending task
• Sign out on timesheet and check schedule for upcoming shift(s)

6. Achievements
• Contributed massively to overall enhancement of referral clientele by demonstrating immaculate
guest services
• Recognized for excellent services and received appreciations.
• Awarded as outstanding care for Guest.
Airport Services Middle East, ASME
Sharjah, Industrial Area no.13, U.A.E
From May 2016 till present
Key Responsibilities Handled
Administrative Secretary
• Creates and maintains reports and records, such as recommendation for solution of
administrative problems, financial reports, applications, reports, and administrative orders.
Maintains arranges and files for easy retrieves, storage or reproduce records, documents and
reports
• Create new or revise existing methods by analyzing operating practices and procedures
• Assigns, reviews, tracks, and prepares correspondence assignments
• Prepares and reviews agenda materials
• Coordinates legislative work
• Maintains various databases
• Understands and translates administrative and operating procedures and policies
• Implement cost reductions
• Improves workflow and simplify reporting procedures
• Reads and responds to correspondence
• Maintains petty cash, invoice, and quotations.
• Introduce executive at meetings and on telephone
• Helps with preparation of publications and other materials
• Communicate effectively with staff/executives-Effective verbal/written communication skills
• Attention to detail, excellent planning, organizing and time management skills.
• Customer-service orientation

7. Accomplishments
• Created a more efficient Word database for forms, letters and documents, which
decreased production time by 20%
• Instituted systems and procedures for general accounting and human resource functions,
which brought more consistency and reduced mistakes.
• Promoted company and increased sales by coordinating and attending trade shows.
• Demonstrated excellent abilities in customer orientation by assisting the marketing
department in promotional activities and campaigns.
PERSONAL DETAILS
Father’s Name : Wanbhabiang Edelbert Kurbah
Date of Birth : 03.01.1992
Age :
Gender :
Marital Status :
Nationality :
Passport No :
Passport Validity :
24
Female
Unmarried
Indian
N2641581
Till 2nd September 2025
Visa Status : Employment visa
I am looking for a new job in UAE, as COMMITMENT, RESPONSIBILITY and WILLING TO
WIN, are qualities that make part of my professional profile, and I believe, will contribute
significantly to the company. Hoping to hear for any possible interview and willing to accept any
job position in your company.
Kind Regards,
RELISHA PARIAT