Seeking a challenging position in a leading company, which offers opportunities for advancement and challenges, whereby I can further apply and enhance my interpersonal skills and experience in the field of sales lease & operation.
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Umer farooq cv
1. UMER FAROOQ MUHAMMED ASLAM
Nationality: Pakistani
Date of Birth: 1976
Riyadh. Saudi Arabia
Adamzad2002@gmail.com +966590215516
OBJECTIVE
Seeking a challenging position in a leading company, which offers opportunities for advancement and challenges, whereby I can
further apply and enhance my interpersonal skills and experience in the field of sales lease & operation.
PERSONAL PROFILE
• Experienced and innovative supervisor with Operational Leasing (Automotive).
• Dedicated personnel with an extensive experience in coordinating planning and supporting daily operational
and administrative matters, using full capacity to provide logistic support for all staff levels.
• Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve
accuracy and efficiency, and achieve organizational objectives.
• Highly focused and results-oriented in supporting complex, deadline-driven operations able to identify goals and priorities
and resolve issues in initial stages.
• Dependable and reliable in supporting and enabling team effort to produce genuine long term sustainable development.
• Persistent and flexible approach to the mutually beneficial achievement of business plan and personal goals of staff,
suppliers and customers.
• Good starter - enthusiastic in finding openings and opportunities
• High personal integrity, and able to relate to and create trust in all.
EDUCATION
• Two years’ diploma marketing, from institute of professional education, Pakistan.
COMPUTER SKILLS
• Computer skills include Microsoft Office Suite (Outlook, Word, Access, and Excel & PowerPoint).
JOB EXPERIENCE
• Auto world (Al Jazira co Ltd) ( Saudi Arabia)
· Leasing & sales consultant- Central Region (2011 till now)
• SHARY rent a car Company ( Saudi arabia )
· Rental supervisor (2010 – 2011)
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2. • Aayan Saudi leasing co Company (Saudi Arabia )
· Leasing & sales consultant (2009- 2010)
PROFESSIONAL EXPERIENCE
Auto World (Al Jazira Equipment co), Present
Leasing & Sales consultant
• Responsible for a staff including mechanics, detailers and all chauffeurs. This includes keeping staffing at proper levels,
including interviewing and new hire paperwork, and maintaining professionally trained Chauffeurs and mechanics
• Responsible for insuring the “model” apartments and target apartments are ready for show;
• Thorough knowledge of lease terms, specifications and all community policies.
• Knowledgeable of required telephone and sales techniques.
• Knowledgeable of current market conditions.
• Fully informed of current rental rates, sizes, locations and all amenities of property.
• Maintain contact with all apartment locator services and local businesses to provide informational material. Update
periodically.
• Develop full knowledge of application information required, screening processes and policies regarding rentals.
• Responsible to conduct out-reach marketing at least 12 times per week.
• Develop and maintain an on-going resident retention program under direction of Community Manager.
• Responsible to play an active role in the renewal process.
• Responsible for proper maintenance of all resident and property files.
• Responsible for maintaining and updating Leasing and Property Information Handbook and Advertising Log Book,
completes lease form or agreement.
• Efficient and timely processing of all required administrative forms, reports and related information.
• Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
• Courteous, efficient handling of resident requests and complaints.
• Responsible for maintaining a professional appearance and attitude at all times.
• Responsible for seeking educational opportunities and self-improvement for personal growth and development.
• Immediately record all telephone and in-person visits on appropriate reports.
• Files own guest cards and maintain according to established procedures.
• Inspect models and available “market ready”, communicate related service needs to Property Manager.
PROFESSIONAL SKILLS
Leadership:
• Ability to challenge others to develop as leaders while serving as a role model and mentor.
• Inspire coworkers to attain goals and pursue excellence.
• Identify opportunities for improvement and make constructive suggestions for change.
Teamwork:
• Consistently acknowledge and appreciate each team member’s contributions
• Effectively utilize each team member to their fullest potential.
• Ability to motivate team to work together in the most efficient manner.
• Mitigate team conflict and communication problems.
Client Management:
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3. • Manage day to day client interaction.
• Develop lasting relationships with client personnel that foster client ties.
• Communicate effectively with clients to identify needs and evaluate alternative business solutions.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.
• Build a knowledge base of each client’s business, organization and objectives.
RESPONSIBILITIES
• Report daily in writing to the leasing manager of Operations and the General Manager on all activity for the day. All
unusual activity must be noted in the Operations daily activity. Complete the employee activity report when applicable.
• Complete knowledge and enforcement (including write-ups) of all company policies and procedures is required and
mandatory dictation of, adherence to and following of each procedure is required...
• Familiarity of the entire fleet with a thorough knowledge of all functions of all vehicles is a must. Also knowledge of
different coachbuilders is necessary.
• Re-enforcing and maintaining the upkeep and the use of the mail. Communicating in writing must be utilized whenever
possible.
• Updating the computer and the hit list in the sales office as to these changes is mandatory.
• Monitor and ensure the productivity and quality of the Assistant Operations Managers and the lead and head chauffeurs.
• Covering all new reservations in vehicles that are already on the road is the ultimate method of utilizing a vehicle to
ensure a higher profit margin from each vehicle.
• Determine each customer’s vehicle needs by asking questions and listening.
• Ensure the customer understands the vehicle’s operating features, warranty and paperwork
• Attends training and sales meetings offered by the dealership and manufacturers
• Review sales statistics and actions to determine how to better utilize time, plan more effectively, and improve sales
• Effective time management, planning and organizing own daily selling activity, such as telephoning sales prospects
(previous/existing customers or general enquiries) to secure new business.
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features,
warranty and paperwork, and it lay the foundation for customer loyalty.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan
more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values, and be able to explain depreciation to the customer.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager.
• Responsible for the after hour phone to be full day.
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