+ 
Competency Management 
Version 1.0
+ 
Theoretical Constructs 
Understanding Competency Management
+ 
Competence 
© Cognitio All Rights Reserved 
3
+ 
Competency 
© Cognitio All Rights Reserved 
4
+ 
Competence vs. Competency 
© Cognitio All Rights Reserved 
5
+ 
Knowledge vs. Competence 
© Cognitio All Rights Reserved 
6
+ 
Competency Management - Elements 
© Cognitio All Rights Reserved 
7
+ 
Competency Management - Benefits 
© Cognitio All Rights Reserved 
8 
Recruitment & Selection based on 
competencies can shift the 
performance curve of employees 
by 10-30% resulting in increased 
Economic Value Added (EVA) 
Competency-based L&D interventions and 
Performance Management shift the performance 
curve of employees positively by an average of 30- 
60%
+ 
Competency Models 
Customized to industry specific requirements
+ 
Competency Management Framework 
© Cognitio All Rights Reserved 
10
+ 
Deploying Organizational CM Framework 
© Cognitio All Rights Reserved 
11
+ 
Competency Models - Types 
© Cognitio All Rights Reserved 
12
+ 
Competency Models 
© Cognitio All Rights Reserved 
13
+ 
Developing a Generic Competency Model 
 Criterion Definition - Defining the criteria for superior performance in the role 
 Sampling - Choosing a sample of people performing the role for data collection 
 Data Collection - Collecting sample data about behaviours that lead to success 
 Data Analysis - Developing hypotheses about the competencies of outstanding 
performers and how these competencies work together to produce desired results 
 Data Validation - Validating the results of data collection and analysis 
 Application - Applying the competency models in human resource activities 
© Cognitio All Rights Reserved 
14
+ 
Model Development Stages 
© Cognitio All Rights Reserved 
15
+ 
Impact 
© Cognitio All Rights Reserved 
16
+ Competence/Competency 
Assessment 
Measures & Metrics
+ 
Competency Assessment Techniques 
© Cognitio All Rights Reserved 
18
+ 
Measuring Competence 
© Cognitio All Rights Reserved 
19
+ 
Competency Quotient Patent Pending 
 Provides a holistic measure of an ascertaining the value of an employee to an 
organization irrespective of its operational domain 
1. Emotional Quotient - EQ 
2. Intelligence Quotient - IQ 
3. Generic Technical Skills 
4. Communicational Skills (Verbal & Written) 
5. Core Competencies 
6. Behavioural Competencies 
7. Academic Value Index – AVI 
8. Employment Value Index – EVI 
© Cognitio All Rights Reserved 
20
+ 
Employment Value Index Patent Pending 
© Cognitio All Rights Reserved 
21 
S.N Parameters Weightage 
A Years of Experience 29 
B Degree of Responsibility 14 
C Nature of Responsibility 14 
D Contribution to Theory, Policy & Practice 14 
E Current Performance Rating 29 
A Years of Experience 
1 Exactly Same Profile (85-100%) 45 
2 Mostly Matching Profile (55 -85%) 33 
3 Slightly Matching Profile (35-55%) 18 
4 Different Profile (0-35%) 4 
B Degree of Responsibility 
1 Support Staff 5 
2 Executive Level 10 
3 Junior Management Cadre 15 
4 Middle Management Cadre 21 
5 Senior Management Cadre 23 
6 Top Level Management 26 
C Nature of Responsibility Weightage 
1 Support 23 
2 Operational /Field 32 
3 Decision Making 45 
Contribution to Theory, Policy & 
D 
Practice 
Weightage 
1 Patents 25 
2 Books Authored 25 
3 Papers Presented (Conferences) 20 
4 Papers Presented (Journals) 15 
5 Others 15 
E Current/Last Performance Rating Weightage 
1 90 -100 % 41 
2 75 -90 % 31 
3 55 - 75 % 20 
4 35 - 55 % 8 
5 0 - 35 % 0
+ 
Competency Mapping 
Techniques
+ 
Techniques 
 Behavioural Event Interviews/Behavioural Elicitation Interviews (BEI) 
 Competency/Competence Elicitation Interviews (CEI) 
 Group Assessment 
 Assessment Centre 
 Task Force/Special Groups 
 Surveys 
 Job/Positional Description 
 Performance Appraisals 
© Cognitio All Rights Reserved 
23
+ 
Mapping Process 
© Cognitio All Rights Reserved 
24
+ Competency Management 
System 
Customized
+ 
Customized Solutions 
© Cognitio All Rights Reserved 
26
+ 
Competency Management System 
© Cognitio All Rights Reserved 
27
+ 
Key Modules 
 Competency Quotient Estimation 
 Competency Elicitation/ Behavioural Event Interviews 
 Organizational Design 
 Organizational Structure 
 Manpower Estimation 
 Job Roles 
 Competency Model 
 Competency Dictionary 
 Competency Maps 
 Competency Evaluation 
 Competency Flows 
© Cognitio All Rights Reserved 
28
+ 
CONTACT 
Cognitio 
MUMBAI 
eswarier@gmail.com 
932.429.5038 
29 
www.competencyquotient.vp.web.in

Organizational Competency Management

  • 1.
  • 2.
    + Theoretical Constructs Understanding Competency Management
  • 3.
    + Competence ©Cognitio All Rights Reserved 3
  • 4.
    + Competency ©Cognitio All Rights Reserved 4
  • 5.
    + Competence vs.Competency © Cognitio All Rights Reserved 5
  • 6.
    + Knowledge vs.Competence © Cognitio All Rights Reserved 6
  • 7.
    + Competency Management- Elements © Cognitio All Rights Reserved 7
  • 8.
    + Competency Management- Benefits © Cognitio All Rights Reserved 8 Recruitment & Selection based on competencies can shift the performance curve of employees by 10-30% resulting in increased Economic Value Added (EVA) Competency-based L&D interventions and Performance Management shift the performance curve of employees positively by an average of 30- 60%
  • 9.
    + Competency Models Customized to industry specific requirements
  • 10.
    + Competency ManagementFramework © Cognitio All Rights Reserved 10
  • 11.
    + Deploying OrganizationalCM Framework © Cognitio All Rights Reserved 11
  • 12.
    + Competency Models- Types © Cognitio All Rights Reserved 12
  • 13.
    + Competency Models © Cognitio All Rights Reserved 13
  • 14.
    + Developing aGeneric Competency Model  Criterion Definition - Defining the criteria for superior performance in the role  Sampling - Choosing a sample of people performing the role for data collection  Data Collection - Collecting sample data about behaviours that lead to success  Data Analysis - Developing hypotheses about the competencies of outstanding performers and how these competencies work together to produce desired results  Data Validation - Validating the results of data collection and analysis  Application - Applying the competency models in human resource activities © Cognitio All Rights Reserved 14
  • 15.
    + Model DevelopmentStages © Cognitio All Rights Reserved 15
  • 16.
    + Impact ©Cognitio All Rights Reserved 16
  • 17.
  • 18.
    + Competency AssessmentTechniques © Cognitio All Rights Reserved 18
  • 19.
    + Measuring Competence © Cognitio All Rights Reserved 19
  • 20.
    + Competency QuotientPatent Pending  Provides a holistic measure of an ascertaining the value of an employee to an organization irrespective of its operational domain 1. Emotional Quotient - EQ 2. Intelligence Quotient - IQ 3. Generic Technical Skills 4. Communicational Skills (Verbal & Written) 5. Core Competencies 6. Behavioural Competencies 7. Academic Value Index – AVI 8. Employment Value Index – EVI © Cognitio All Rights Reserved 20
  • 21.
    + Employment ValueIndex Patent Pending © Cognitio All Rights Reserved 21 S.N Parameters Weightage A Years of Experience 29 B Degree of Responsibility 14 C Nature of Responsibility 14 D Contribution to Theory, Policy & Practice 14 E Current Performance Rating 29 A Years of Experience 1 Exactly Same Profile (85-100%) 45 2 Mostly Matching Profile (55 -85%) 33 3 Slightly Matching Profile (35-55%) 18 4 Different Profile (0-35%) 4 B Degree of Responsibility 1 Support Staff 5 2 Executive Level 10 3 Junior Management Cadre 15 4 Middle Management Cadre 21 5 Senior Management Cadre 23 6 Top Level Management 26 C Nature of Responsibility Weightage 1 Support 23 2 Operational /Field 32 3 Decision Making 45 Contribution to Theory, Policy & D Practice Weightage 1 Patents 25 2 Books Authored 25 3 Papers Presented (Conferences) 20 4 Papers Presented (Journals) 15 5 Others 15 E Current/Last Performance Rating Weightage 1 90 -100 % 41 2 75 -90 % 31 3 55 - 75 % 20 4 35 - 55 % 8 5 0 - 35 % 0
  • 22.
  • 23.
    + Techniques Behavioural Event Interviews/Behavioural Elicitation Interviews (BEI)  Competency/Competence Elicitation Interviews (CEI)  Group Assessment  Assessment Centre  Task Force/Special Groups  Surveys  Job/Positional Description  Performance Appraisals © Cognitio All Rights Reserved 23
  • 24.
    + Mapping Process © Cognitio All Rights Reserved 24
  • 25.
    + Competency Management System Customized
  • 26.
    + Customized Solutions © Cognitio All Rights Reserved 26
  • 27.
    + Competency ManagementSystem © Cognitio All Rights Reserved 27
  • 28.
    + Key Modules  Competency Quotient Estimation  Competency Elicitation/ Behavioural Event Interviews  Organizational Design  Organizational Structure  Manpower Estimation  Job Roles  Competency Model  Competency Dictionary  Competency Maps  Competency Evaluation  Competency Flows © Cognitio All Rights Reserved 28
  • 29.
    + CONTACT Cognitio MUMBAI eswarier@gmail.com 932.429.5038 29 www.competencyquotient.vp.web.in