1. Working in Groups

3. What’s a Group or Team?

4. Office / Department Team

5. Management team (cross-division)

6. Project / Ad-Hoc team

7. Virtual / Networked Teams

9. What would make a team successful? (Critical Success Factors)

10. Group ROLES (see iPaper doc )

11. The TUCKMAN Model

12. Forming

13. Storming

14. Norming

15. Performing

16. Adjourning / Mourning?

17. Team LEADERSHIP Styles

23. Team Leader

25. Socializer

28. Reticent

29. Socialiser High Low Team Leader Reticent Authoritarian PEOPLE-Oriented Low High TASK-Oriented

30. Did you succeed?

31. Were the tasks accomplished?

32. Was there satisfaction, connection, etc.?