The document summarizes a webinar presented by Ben Bisbee on 7 ways to increase member engagement in a distracted world. The webinar covered defining engagement, assessing current engagement levels, ensuring intentions match actions through relationship building, and engaging members smarter rather than just harder. Attendees learned about asking the right questions to develop meaningful relationships and only changing what is needed for their unique organization's needs. The webinar provided resources for attendees to find more information and contact the presenter.

1. Wild Apricot Expert Webinar
Build. Connect. Grow. Membership & more.
7 Ways to Increase Member Engagement
in a Distracted World
Presented by
Ben Bisbee
RhinocornConsulting.com

2. Wild Apricot Expert Webinar
Donald Cowper
Story Apricot
Content Manager
Your Wild Apricot Hosts
Rano Ghosh
Invictus Apricot
Customer Success Coach

3. Wild Apricot Expert Webinar
We will email you a link to a recording of this
webinar.
See more webinars: www.wildapricot.com/academy

4. Wild Apricot Expert Webinar

5. Wild Apricot Expert Webinar
50,000 membership managers use Wild Apricot everyday
12 years old!

6. #1 Membership Management Software Provider

7. Wild Apricot Expert Webinar
Your Presenter
Ben Bisbee
RhinocornConsulting.com

8. TO INCREASE
MEMBER ENGAGEMENT
IN A WORLD
Ben Bisbee | Rhinocorn Consulting
7 Ways
distracted

9. 20 years in the nonprofit industry
Consultant | Author | Speaker
7 cats | 1 husband
Not psychic
Doesn’t know your specific needs
Believes you are a unique flower
Painfully idealistic
About Ben

10. I’m going to help you
your nonprofit.change
Today.

11. Maybe even your life

12. Yes. …Maybe.

13. Lets get this partystarted
* A real Rhinocorn

14. ENGAGEMENT
Verbnoun

16. “matching intent to
actions of purpose”

18. Q: What grade would you give your
nonprofit’s engagement today?
 A
 B
 C
 D
 F

19. Writing | Talking | Showing

20. Educating

21. Conversing | Consulting

22. Involving

23. Collaborating

24. Partnering

25. Integration | Empowerment

26. Q: NOW What grade would you give
your nonprofit’s engagement today after
learning about the spectrum?
 A
 B
 C
 D
 F

27. “matching intent to
actions of purpose”

28. “matching intent to
actions of purpose”

29. We tell people we want their
ideas all the time.

30. We’re always looking for new
partners at our organization.

31. We involve our members at
all levels of our organization.

32. 4 Key Questions

33. 1. What is the relationship we hope to
have with this individual?
2. Why? For you. For them.

35. 3. What makes up the necessary
dynamics supporting that kind of
relationship?

37. 4. How do I insure those dynamics are
invested in all of our efforts to
solicit, steward, or grow this
relationship?

40. “matching intent to
actions of purpose”

41. You only have to
for your needs.change

43. Engage Smarter
Not Harder
Ok, maybe a little harder.
But the smart kind of hard.
You get the point.
Right?
Oh no. Right? Why aren’t you answering me?! Oh wait.You’re on mute.
Sorry.

44. • Questions?
• Comments?
• Final Thoughts?
Thank You!

45. Where to Find
• LinkedIn
• @benbisbee
Where to find
• rhinocornconsulting.com
• @RhinocornLLC
• Facebook
• 31st Century Nonprofit Network*

46. Wild Apricot Expert Webinar
Build. Connect. Grow. Membership & more.
7 Ways to Increase Member Engagement
in a Distracted World
Presented by
Ben Bisbee
RhinocornConsulting.com

47. Wild Apricot Facebook Group
www.facebook.com/groups/WildApricotTribe/

48. Wild Apricot Academy
wildapricot.com/academy

49. #1 Membership Management Software Provider
www.wildapricot.com

50. THE END