10 Lessons about Virtual Network Leadership Development | Panelist: June Holley
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Lessons learned and keys to success that were harvested by June Holley from a 5 module virtual practicum that was based on principles of learning and behavior change. This will be relevant to leadership programs and networks that want to augment face to face time with virtual learning opportunities that can address the geographic, time, and cost challenges of working only through face to face connections. As a teaser one of the lessons is the importance of “having the capacity to have breakout group capacity to increase engagement around content.”
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10 Lessons about Virtual Network Leadership Development | Panelist: June Holley
- 1. AUGUST| 2014 Lessons about Virtual Network Leadership Development With June Holley, Network Weaver @leadershipera #leadershipnet 1
- 2. LEADERSHIP LEARNING COMMUNITY LLC anticipates the future and is a dynamic catalyst capable of creating a link from today’s issues in leadership development to tomorrow’s solutions. (Donna Stark, The Annie E. Casey Foundation) Network Research Application LeadershipLearning.org LeadershipForANewEra.org 2
- 3. LEADERSHIP FOR A NEW ERA The value of collective leadership networks is in their capacity to solve problems quickly in an environment of uncertainty and complexity (Watts, 2004) LeadershipLearning.org LeadershipForANewEra.org 3
- 4. TODAY’S PRESENTER Lessons about Virtual Network Leadership Development Presenter: June Holley, Network Weaver Date: 8/27/14 4
- 5. Network Leadership Development in a Virtual Environment Leadership Learning Community August 2014 5
- 6. “Virtual training is fine, but it will never be the same as face-to-face” 6
- 7. Poll • Do you have groups or networks that are geographically dispersed, making face-to-face meetings difficult? • How would you rate your experience using virtual platforms for leadership development or other trainings? • Have you used video conferencing? • Have you used breakout rooms? 7
- 8. Background: The Network Consultants’ Practicum • 5 month series of teleconferences using startmeeting.com • 21 people plus 2 facilitators • Co-facilitated by June Holley and Kristin Johnstad • Set of Google docs • Self-organizing of activities between sessions • Purpose: to learn basics of being a consultant about networks and network weaving 8
- 9. New concepts How to apply Commitment to try Practice outside the session Help each other w The Leadership challenges Development Process Is a Learning Action Process Talk about how it worked E E E E Relationship s 9
- 10. 4 Engagement Tools for Virtual Platforms • Informal engagement – chat • Formal engagement – breakout rooms • Face-to-face – video for visual cues that build trust and hold attention • Ways to get a sense of where the group is - polls 10
- 11. 2 Storage Options • Google docs: meeting notes, surveys • Dropbox: articles for people to read 11
- 12. Chat 12
- 13. Breakout Rooms for Small Groups $19.85/mo $2100/year Only 4 breakout groups 13
- 14. Free to $19.95/mo Video Google Hangouts Free 14
- 15. Polls 15
- 16. And… • Framing: need to frame that part of living in the 21st century is about learning new things, getting good at troubleshooting and problem solving • Time: you have to allocate time for learning and trying out platforms • Tryout: the first time you use a platform have a time or two several days before the session for people to come on and try out the platform. That way you can troubleshoot then instead of during the session. • Things will go wrong: have to learn how to be adaptable and flexible (what to do if something doesn’t work) 16
- 17. 8 Agenda Elements • Learn platform features • Build relationships, share about interests • Sharing about how they applied last session’s concept • Peer assist • New concepts or practices 5-15 minutes • Discussion or practice application of concept or practice • Commitment to try it out • Reflection – how will I do my work differently? 17
- 18. Sample Agenda 10” Participants arrive and answer a question in the chat 5” Welcome and overview of session 5-20” 1-3 individuals show a slide and share something they accomplished during the previous month. 15-30” Peer assist on a challenge someone is facing 10-15” Presentation on one concept with example 5” Questions 20” Breakout groups to discuss how to apply new concept 5” Report back insights 10” Go round: What I commit to doing in the next month 10” Reflection: what new insight did I get this session and how will it change me as a leader? 18
- 19. Peer Assist Short Peer Assist Process 5” Volunteer shares a challenge 1” Participants ask clarifying questions 5” Participants offer thoughts, advice, experience, resources 2” Volunteer summarizes responses and talks about next steps they might take based on information from peers 2” Participants share insights they gained from the discussion 19
- 20. Questions? 20
- 21. Breakout Groups • Introductions: who you are, your organization, your location. • How might you use this information in your work? • When might you implement a session such as the one described? • What might make it difficult? What ideas do others have for how you might deal with those difficulties? 21
- 22. 22
- 23. Time to Come Back Click *3* 23
- 24. Report Back: Write in the Chat • How was the experience? • What insights did you get? 24
- 26. Longterm How can leaders learn collaboratively and support each other outside/after the sessions? • Have them self-organize “twosies” between sessions where they have a conversation with another person in the group. • Clustering: through question in chat or simple survey, help them find others with similar interests and help them self-organize between sessions. 26
- 27. Twosies Google Doc 27
- 28. Mapping Connections Mapping Connections Each Month and Taking Responsibility for Connecting 28
- 29. Surveys Using Google Forms Mapping Ken Janne Deborah Young Leaders Yvonne Jose Ari Organizational Brittany James Natalia 29
- 30. Clustering for Learning Groups • People identified interest during session and one person agreed to organize it. You can check in with them to see if they need any support • Some had to learn how to use Doodle or Meeting Wizard and the conferencing platform • Some lasted 4 months, some only had one call 30
- 31. Breakout Groups • How could you help people in virtual sessions get to know each other more? • How might you apply the idea of clustering into learning groups? 31
- 32. 32
- 33. Time to Come Back Click *3* 33
- 34. Share Reflections in Chat What is one thing you plan to do with the information you got in this session? 34
- 35. Resources 35 www.leadershiplearning.org www.networkweaver.com
- 36. GET INVOLVED Register for the LLC Newsletter, then contribute your writing to our blog! Register LeadershipLearning.org blog Blog info@LeadershipLearning.org LeadershipLearning.org LeadershipForANewEra.org 36
- 37. SUPPORT THE WEBINAR SERIES The suggested donation for this webinar is $30. Donate Today! bit.ly/LLCDonate2013 LLC THANKS YOU! LeadershipLearning.org LeadershipForANewEra.org 37
Editor's Notes
- June: What we are going do today is show that technology platforms and our understanding of how to do engagement in a virtual space are moving along rapidly and we are now able to have high quality relationship building and engagement online. Within the next year, we think that virtual will become very close to face-to-face.
- Startmeeting doesn’t have a polling function, where a box comes up and you can select answers, then see a graph with an aggregation of the results but we thought it would be great if you could answer these in the chat so we could get an idea of the groups background in using virtual platforms. SHOULD WE DO ALL OF THESE???
- Breakour groups are perhaps the most critical element to have in a virtual session – this is the way people digest content and talk about how to apply it – otherwise in one ear and out the other, However, face-toface in so important as well – what helps you get attached to people and want to interact with them outside of the session,.
- Chat is GREAT for troubleshooting – and you can do this while the rest of the group continues with the agenda. You can see an example here. Chat is also a good way for people to add to a lecture by sharing their own experience or resources. People can ask questions in the chat that you can answer when it makes sense rather than having your talk interrupted. People can have private chats that help them build relationships. People do have to learn to multi-attend to chat as well as contant, and that is hard. Just tell people to be patient as it is a learned skills.
- Want to be able to have 3-6 people in a breakout group, so the platform may depend on how many in the total group. Freeconferencing only has 4. A number of groups could go in together to get a platform – just have to have a joint google calendar for scheduling. We are going to be using Blackboard – used for educational purposes a lot but that is what leadership development is all about. Have to have someone who is keeping up as features change very frequently.
- You don’t need to have everyone see everyone else at the same time.. We’ve found that people can take turns and this works quite well. Some people don’t have cameras on their computers . Many platforms now have mobile versions so they can use a smart phone.
- Polls are a great way to help the group see where it is at on a issue, skill, etc. Help them make sense of the results (What do these results tell us about our skill level, our experience?) Polls can also help you identify interest levels, whether people want to learn more about something.