At Sprout Labs we often talk about the reason “the 20” is the middle part of the 70-20-10 model, and that learning from others and social learning is what holds workplace learning together. In our personal life, online social media has transformed how we communicate with friends and family, but this transformation hasn’t yet happened at work. We often hear learning and development people talk about the challenges of designing and building a work environment where collaboration and learning from peers is a daily part of work. Social learning offers some powerful possibilities, but it’s not always easy to achieve. During this interactive webinar we will explore: - integrating social learning into blended learning programs - different types of social learning and when to use them - approaches to community building - success factors for social learning - what a community manager does and why they are key.

2. Sprout Lab works with organisations to design
learning ecosystems that accelerate expertise

3. What we do

4. • different types of social learning and when to use them
• approaches to community building
• success factors for social learning
• what a community manager does and why they are key
We will discuss …

5. Humans are social
All learning is social

6. Why doesn’t social learning work?
Your thoughts …

7. Virtual water coolerDiscussions
Structured + Specific
User groups
Project based
Hardest way to start
Re-works the way you
do business
Two important S words to go along with social learning
Sparks
Barn raising
Events - online jam
Role plays – interactive story telling
Good stepping stone
Reworks how people learn

8. Types of social learning
Tools Some ideas about when to use
Threaded discussions Debatable topics
Where the learner might need to reflect
Commenting Reactions to content
Virtual classrooms Complex topics that need discussion and
in-depth exploration
Updates – text and images Sharing
Questions and answers
“Working out loud”
Collaborative editing – text
and media
Building, sharing and review
Group chat Sharing and simple discussions

9. Working out loud starts with making your work visible in such a
way that it might help others. When you do that – when you
work in a more open, connected way – you can build a
purposeful network that makes you more effective and provides
access to more opportunities (Stepper, 2014).

10. Working out loud circles

11. The hierarchy of presence
F2F
Virtual classroom - voice
Discussions - text

12. We want to build a blended
program in agile project
management.

13. What are some ways Rebecca could use social learning?
Your thoughts …

14. “Our system doesn’t need a community manager”
A vendor

15. Your community manager is key

17. Is this more role more management or leadership
Management Leadership

18. Stages of a community
Based on Gilly Salmon’s 5 – stage model
Development
Access and motivation
Information exchange
Knowledge construction
Online socialisation

19. Building a community
Icebreakers
What is your favorite ….
Plant role models
Access and motivation
Online socialisation

20. Our social learning system is a ghost
town.

21. What are your suggestions for Rebecca?
Your thoughts …

22. A blueprint for a content free course
Email
On your platform
Spark Weekly summary
- Include a
statement
from each
person
Facilitator asks
questions
Message about
the spark
Mid week “… is
happening online”
Message about
the spark
summary

23. Success factors

24. Senior management involvement

25. Think beyond sharing and discussions –
what can people build

26. What would you do face to face? Do that online

27. Social learning doesn’t scale

28. Social learning doesn’t scale
Needs smaller groups – around 15 to 20 people

29. Give activities a time frame – e.g. a week

31. Two themes
Structured & Specific

32. When: Wednesday 26 October 2016 Time: 12.30pm – 1.00pm AEDT (Melb/Syd time)