This document discusses evaluating 70:20:10 learning programs. It introduces the Success Case Method for evaluation, which involves identifying high and low performers through surveys and interviews to understand program impacts. The document also discusses how the 70:20:10 model impacts evaluation, noting that learning happens through various channels and inputs like projects, communities of practice, and mentoring rather than just formal courses. It emphasizes evaluating outputs and outcomes rather than just inputs, using Kirkpatrick's four levels of evaluation including reaction, learning, behavior change, and results.

1. EVALUATING
70:20:10 LEARNING PROGRAMS

2. Cheryle Walker
Learning Consultant
Certified Online Learning Facilitator
M: +61 418 134 126
E: cheryle@sproutlabs.com.au
T: @chezzaw
Your facilitators …

3. Your facilitators …
Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au

4. We will discuss …
• How the 70:20:10 model impacts the evaluation of
learning programs
• The Success Case Method (Brinkerhoff 2003)
• Using success factors to help design a holistic learning
program

5. WHY do we evaluate
learning programs?

6. The organisation’s
strategic intent for
learning programs
Continuous
improvement

7. Kirkpatrick, May 2014

8. It’s not a straight line of
course = outcome
Image CC – by Brett Cronin

9. This problem is not new
Marketing has the same problem
Vague statements like
promote the brand of an organisation

10. Image CC – by Michael Coghlan
It’s not about the inputs

11. Image CC – Antony Mayfield
We measure the
wrong things

12. Image CC – by Glug Events
It’s about the outputs

13. Measure before
Measure after

14. www.kirkpatrickpartners.com

15. www.kirkpatrickpartners.com
Shared language

16. 1 Reaction
2 Learning
3 Behaviour
4 Results

17. 1 Reaction
2 Learning
3 Behaviour
4 Results

18. 1 Reaction
2 Learning
3 Behaviour
4 Results
10

19. 1 Reaction
2 Learning
3 Behaviour
4 Results
10
20

20. 1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70

21. 1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70

22. 1 Reaction
2 Learning
3 Behaviour
4 Results
10
20
70
Success case method

23. Success case method
www.brinkerhoffevaluationinstitute.com
1
What should
be the
impact
2
Survey to
find high
performers
and low
performers
3
Interviews
4
Analyse
5
Tell the story

24. Success case method
www.brinkerhoffevaluationinstitute.com
“Combines the ancient craft of
storytelling with more current
evaluation approaches of naturalistic
inquiry and case study”

25. Project
Small amount of
funding and
time
Manager
support for the
project
Community of
Practice
Mentoring

26. Next webinar:
Project managing 70:20:10 blended learning programs
Robin Petterd and Cheryle Walker
• The unique challenges faced by
70:20:10 blended learning projects
• Common risks and stages in blended
learning projects
• The use of agile project methods in
learning projects
Date: Thursday 1 October 2015
Time: 12.30pm – 1.30pm AEST
(Melbourne time)

27. Thank you for your participation!
Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au