Sprout Lab works with organisations to design
learning ecosystems that accelerate expertise
What we do
• ways to apply the 70-20-10 learning model to make formal
learning more effective
• instructional design approaches that increase the retention of
learning
• the role of line managers in learning transfer
• techniques for using digital learning to enable learning transfer
We will discuss …
Activate learning
Design pattern - new knowledge
1 . Accountability 2. Line managers
The two keys are
1 . Accountability 2. Line managers
The two keys are
Learning is about
change
Someone needs to
be accountable for
that change
1 . Accountability 2. Line managers
Repeatedly it has
been found that
the employee’s
manager is the key
to their learning
experience
The two keys are
70:20:10
Managers as learning leaders
Impact conversation – before and after events
What is the business outcome for this learning program?
How will this learning program change your performance?
How does it affect the wider team?
What help do you need from me?
Two approaches
1. Supporting transfer
Learning
experience
Follow
up
Set up
Follow
up
Follow
up
Workplace
Learning
experience
Rethinking how learning is designed
It used to be content was king
Process is now king
Performance focussed learning – what do learners need to DO?
Part 1. Establish an authentic work context
Part 2. Prompt the decision
Performance focussed learning – what do learners need to DO?
Part 1. Establish an authentic work context
What is happening?
Who is involved?
Where?
When?
Feelings, relationships?
Performance focussed learning – what do learners need to DO?
Part 2. Prompt the decision
What are the action options?
What are consequences of each?
What is the preferred option?
Why is it preferred?
What are the barriers to correcting performance?
AGES
Attention, Generation, Emotion, and
Spacing
David Rock, Maite J Balda, Lila Davachi, Paul McGinniss, Josh Davis
Follow
up
Action plans
Projects
Discussions
Reminders
Workplace tasks
Assessment
Follow
up
Action plans
Projects
Discussions
Reminders
Workplace tasks
Assessment
Parallel practice
Shadowing
Interview
Review
Mirroring
Mentoring
Exchanges
Follow
up
Digital Learning
70-20
Axonify
Mindsetter
Glasshouse
Follow
up
Digital Learning
In learning management systems the same
features that are used for sending reminders
about compliance training could be used for
learning transfer
Email automation software – e.g. MailChimp
2. Spaced
Follow
up
Workplace
Follow
up Workplace
Set up Learning
experience
Learning
experience
Learning
experience
Learning
experience
Mobile apps and mobile sites
Podcasts
Virtual Classrooms
Coaching
Learning logs
Learning
experience
Learning
experience
Learning
experience
Learning
experience
Fully -
worked
example
Partially -
worked
example
Partially -
completed
example
Part-task
practice
Glasshouse
Has spaced learning
features which are
focussed on using
email.
+
Looking for people who are interested in being part of
identifying what is needed and to explore some of the pro and
cons.
R&D project
When: Tuesday 27 September 2016Time: 12.30pm – 1.00pm AEST (Melbourne time)
Questions
or
comments?
Please respond in Chat,
or take the microphone
Thank you for your participation!
Dr Robin Petterd
Learning Consultant
M: +61 419 101 928
E: robin@sproutlabs.com.au
T: @sproutlabs_au
Program Forum]
a

How to make learning stick