Download to read offline
Uploaded bySprout Labs
How to implement an lms - webinar slides
Dr. Robin Petterd, founder of Sprout Labs, offers expertise in creating efficient learning ecosystems through digital platforms tailored to organizational needs. The document discusses LMS selection, integration, and migration processes, emphasizing the importance of user experience and team collaboration. Additionally, it highlights various approaches to content delivery and the evolution of learning technologies to enhance training and development outcomes.
More Related Content
Similar to How to implement an lms - webinar slides
How to implement an lms - webinar slides
- 2. Principal Consultant Dr RobinPetterd Founder of Sprout Labs
- 3. LearnD helps organisationscut through inefficiency and complexity by architecting a learning & knowledge ecosystem that is business focused, customer centric and cost effective. Sprout Labs builds digital learning platforms that enable you and your team to author, deliver and measure high impact digital learning ecosystems.
- 4. • The LearningWhile Working podcast • The blog • eBooks • The recordings of past webinars • A virtual conference in July 2018 Other content from Sprout Labs
- 5. • Who needsto be on your LMS implementation team • What you need to think about when planning integrations with other systems • Getting started with developing content • Applying an ecosystem approach to your LMS • Learner centred approaches including the learning portal approach and apps Added - jargon busting We will discuss …
- 6. The changing worldof learning technologies 1st Generation LMS Now SCORM players – focused on compliance Blended, integrated journeys that are a mix of social and self paced learning – Totara Learning experience platforms and learning portals e.g. Degreed & Glasshouse Many of these are upgrading – which triggers a migration process It seems like organisations change LMSs every 5 years
- 7. A framework forimplementing an LMS AccessAccess ITIT IntegrationsIntegrations Learning experienceLearning experience Look and feelLook and feel Data – migrationsData – migrations ChangeChange CommunicationCommunication Business outcomeBusiness outcome SupportSupport L&DL&D
- 8. Alok– getting started Alok– getting started Amelia– Switching Amelia – Switching Claire – AdvisorClaire – Advisor
- 9. People you needon your team Someone from your IT area – an account exec or project manager Someone that is close to your HR system and processes around that. Someone that is close to your CRM if you are integrating with that. You will need to talk with your branding/ communications team Key people from your L&D team People you need on your team Someone from your IT area – an account exec or project manager Someone that is close to your HR system and processes around that. Someone that is close to your CRM if you are integrating with that. You will need to talk with your branding/ communications team Key people from your L&D team Claire – AdvisorClaire – Advisor
- 10. What is thekey to choosing an LMS? The responses to our requirements are all the same. What is the key to choosing an LMS? The responses to our requirements are all the same. Pick just 3 big things that will help you decide e.g. discussion forums, usability, price Focus on the learning experience Is the partnership with the vendor going to work? Pick just 3 big things that will help you decide e.g. discussion forums, usability, price Focus on the learning experience Is the partnership with the vendor going to work? Alok – getting started Alok – getting started Claire – AdvisorClaire – Advisor
- 11. With our oldLMS we had different logins. It was a nightmare that our team had to manage user accounts. With our old LMS we had different logins. It was a nightmare that our team had to manage user accounts. Amelia – Switching Amelia – Switching AccessAccessITIT
- 12. First bit ofjargon soup !!! Translation Single sign-on Means that your employees don’t have another username or password for the LMS LDAP A older way of doing single sign-on. Employees still need to type in their passwords SAML A new simple way to do single sign-on. In some cases it can be set up so an employee doesn’t need to type in their password again. ADFS A Microsoft version of SAML OKTA A cloud hosted SAML service
- 13. AccessAccessITIT Claire – AdvisorClaire– Advisor The IT person that helps with this will not be same person that helps with the integrations. Focus on the outcome – some of the conversations around these things can be very detailed Match make your IT people and the vendor. Having someone on the team that is an IT ‘match maker’ is useful e.g. account exec The IT person that helps with this will not be same person that helps with the integrations. Focus on the outcome – some of the conversations around these things can be very detailed Match make your IT people and the vendor. Having someone on the team that is an IT ‘match maker’ is useful e.g. account exec
- 14. Amelia – Switching Amelia – Switching AccessAccessITIT Ifyou are a training provider you need to avoid making user accounts!! Also you need to figure out how clients are going to pay. If you are a training provider you need to avoid making user accounts!! Also you need to figure out how clients are going to pay.
- 15. ITIT IntegrationsIntegrations Amelia – Switching Amelia– Switching Why would we want our new LMS system to integrate with our HR system? Why would we want our new LMS system to integrate with our HR system?
- 16. Second bit ofjargon soup !!! Translation API Stands for Application Programming Interface – It’s a way pieces of software can communicate with each other REST It’s just a type of API SSH keys or HTTPS This is stuff to do with being secure. You want your integrations to be secure. Your techs should be using these words.
- 17. ITIT IntegrationsIntegrations HRHR LMSLMSCRMCRM External – e.g. clients more important if your business is training Is this the ‘single source of truth’? The features to record training in a HR system are often weak Where is what training an employee needs to do defined? The HR system or LMS – based on HR data e.g. positions Training/Student management system – common in education Training/Student management system – common in education Organisatio n structure Completions Completions Enrollments
- 18. ITIT Claire – AdvisorClaire– Advisor Integrations are often a major sub project that often need their own scoping projects and requirements This might be the first time your HR data has been “exposed” – employees discover they are listed in the wrong team, or have the wrong manager or don’t have a manager! Integrations are often a major sub project that often need their own scoping projects and requirements This might be the first time your HR data has been “exposed” – employees discover they are listed in the wrong team, or have the wrong manager or don’t have a manager! IntegrationsIntegrations
- 19. ITIT Claire – AdvisorClaire– Advisor IntegrationsIntegrations How often does the integration need to run? When does it need to run? If your HR system feeds into your LMS this often means changes to your HR processes e.g adding people before their first work day. How often does the integration need to run? When does it need to run? If your HR system feeds into your LMS this often means changes to your HR processes e.g adding people before their first work day.
- 20. ITIT IntegrationsIntegrations Amelia – Switching Amelia– Switching We have 500,000 records we need to migrate We have 500,000 records we need to migrate Data – migrationsData – migrations
- 21. Learning data isnot just about completions Activity data is becoming more important e.g. what do people do inside of a module ITIT IntegrationsIntegrations Data – migrationsData – migrations
- 22. ITIT IntegrationsIntegrations Data –migrationsData – migrations
- 23. ITIT IntegrationsIntegrations Data –migrationsData – migrations
- 24. ITIT IntegrationsIntegrations Amelia – Switching Amelia– Switching In a perfect world all the data would be in a data warehouse or learning record store and include an employee ID .. but in reality it’s in 3 different LMSs in different formats. With different IDs for the same person. In a perfect world all the data would be in a data warehouse or learning record store and include an employee ID .. but in reality it’s in 3 different LMSs in different formats. With different IDs for the same person. Data – migrationsData – migrations
- 25. ITIT IntegrationsIntegrations Learning record store Learning recordstore Old LMS 1 New LMS Learning experience platform Transfer what the employee needs to seeStandard portable format Your single source of truth for learning data Data – migrationsData – migrations xAPI will make LMS migrations easier into the future
- 26. ITIT IntegrationsIntegrations Learning record store Learning recordstore Source 1 New LMS Source 2 Source 3 Extract, Transform, Load (and match users) This could just be a standard format e.g CSV It doesn’t have to be xAPI. Data – migrationsData – migrations Dealing with data from multiple sources
- 27. ITIT IntegrationsIntegrations Amelia – Switching Amelia– Switching We have 100’s of course to migrate We have 100’s of course to migrate Data – migrationsData – migrations
- 28. Amelia – Switching Amelia – Switching ITIT Claire– AdvisorClaire – Advisor I hope you have the source files? or files you uploaded? Can you download the modules from the current LMS? If it’s only 100 maybe it’s not worth the cost of building an automated way to move the courses. If you don’t have the files you could a technical person ‘scrape’ them? I hope you have the source files? or files you uploaded? Can you download the modules from the current LMS? If it’s only 100 maybe it’s not worth the cost of building an automated way to move the courses. If you don’t have the files you could a technical person ‘scrape’ them? IntegrationsIntegrations Data – migrationsData – migrations
- 29. ITIT Claire – AdvisorClaire– Advisor Who is going to support the system? Does your L&D team have time and skills? Who is going to support the system? Does your L&D team have time and skills? SupportSupport
- 30. Claire – AdvisorClaire– Advisor Beware the ‘tiled’ interface… just because it looks like Netflix that doesn’t means it’s got the smarts of Netflix. Involve branding and may be your intranet people Beware the ‘tiled’ interface… just because it looks like Netflix that doesn’t means it’s got the smarts of Netflix. Involve branding and may be your intranet people Look and feelLook and feel Finally something fun Finally something fun Alok – getting started Alok – getting started
- 31. Claire – AdvisorClaire– Advisor Focus on what the learner is interested in e.g. what they need to do, how do they access learning to improve how they work? Thinking about it as a dashboard not a landing page Brand it – so when you switch it’s an upgrade Focus on what the learner is interested in e.g. what they need to do, how do they access learning to improve how they work? Thinking about it as a dashboard not a landing page Brand it – so when you switch it’s an upgrade Look and feelLook and feel
- 32. Claire – AdvisorClaire– Advisor The most important thing in the long run is the learning experience It’s actually the hardest bit The most important thing in the long run is the learning experience It’s actually the hardest bit Learning experienceLearning experience
- 33. What is wrongwith most eLearning? Please add your thoughts in chat.
- 34. Three ways toget started with content Buy access to a content library – use content curation approaches Build your own programs Commission programs to be built for you GO1 Open Sesame Lynda.com Doesn’t work so well if you are a training provider Generally works better if you currently do in-house training Customised to your organisational needs You get to see the process Moderate quality Quality digital learning is harder to build than you would expect You would expect the quality to be higher Moderate cost Low cost Higher cost Learning experienceLearning experience
- 35. Learning experienceLearning experience Alok– getting started Alok – getting started Ok, content curation sounds like the right way to get started. Ok, content curation sounds like the right way to get started. Start small, think about high impact, low risk skill shortage areas in your organisation Start small, think about high impact, low risk skill shortage areas in your organisation
- 36. Example of contentcuration with a ‘learning wrapper’ 1.Self assessment to trigger the start of the reflective process 2.How does this relate to your organisation and how is this different in your organisation? 3.Content from one of the libraries 4.Reflection – what actions what will you do in the future? In a perfect world this would be shared with an employee’s manager and the employee and manager made accountable. Learning experienceLearning experience Content is not learning – reflection & articulation
- 37. Claire – AdvisorClaire– Advisor That is a big ask!! Social learning ideas Jams – online events that explore an issue Wikis – barn raising/hack events ‘Content free course’ – a series of discussions That is a big ask!! Social learning ideas Jams – online events that explore an issue Wikis – barn raising/hack events ‘Content free course’ – a series of discussions Learning experienceLearning experience We want to the new LMS to transform our learning culture We want to the new LMS to transform our learning culture Amelia – Switching Amelia – Switching
- 38. Claire – AdvisorClaire– Advisor Think about ‘innovation’ projects that could be used to show the new learning experiences the LMS enables Think about ‘innovation’ projects that could be used to show the new learning experiences the LMS enables Learning experienceLearning experience Amelia – Switching Amelia – Switching
- 39. Learning experienceLearning experience Alok– getting started Alok – getting started We want to get started by putting our induction online. We want to get started by putting our induction online. NO! DON’T do that.NO! DON’T do that.
- 40. Learning experienceLearning experience Builda shared process for how you develop learning experiences. e.g ADDIE, SAM, Design thinking Build a shared process for how you develop learning experiences. e.g ADDIE, SAM, Design thinking
- 41. Learning experienceLearning experience Builda minimum viable product (MVP) What is smallest, fastest thing we can build to test a learning program? Build a minimum viable product (MVP) What is smallest, fastest thing we can build to test a learning program?
- 42. Some of thishas be embedded in what we have been talking about – e.g. different people you need to work with •What is the effect on learners? •What is the effect on L&D staff – e.g. changes to f2f booking systems •Move from facilitators to instructional designers Naming competitions don’t seem to make a difference! Some of this has be embedded in what we have been talking about – e.g. different people you need to work with •What is the effect on learners? •What is the effect on L&D staff – e.g. changes to f2f booking systems •Move from facilitators to instructional designers Naming competitions don’t seem to make a difference! ChangeChange
- 43. Things that work Involvingmajor stakeholders in the selection process Progressive release (this actually a type of agile project management) Managers being given messages to send to their teams/team Not focusing on compliance training Things that work Involving major stakeholders in the selection process Progressive release (this actually a type of agile project management) Managers being given messages to send to their teams/team Not focusing on compliance training ChangeChange
- 44. Other approaches -ecosystems
- 46. The learning portalapproach Learning portal Learning management system Experience is more like a website that a learner can browse and access what they need Is organised around courses that people have to enrol in Focus on what employees need Focus on what the organisation needs Focus on future skills e.g. might be a curated list of MOOCs or TED talks that are relevant – Bring the outside in Compliance focused Employee pulls in what they need Pushing out learning Risk – if built with a content focussed platform then it might be passive Glasshouse is a cloud based authoring system that can be used as a learning portal
- 47. Dr Robin Petterd M:+61 419 101 928 E: robin@sproutlabs.com.au If you are looking for new learning technologies How can we help? If you need help with your implementation LearnD can help guide and assist you with your LMS project An open, flexible LMS that allows L&D people to innovate A cloud based authoring system plus spaced and micro learning A new machine learning based learning analytics system