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Go Beyond with Learning Engagement
- 2. Click on the questions panel to Interact with the presenters Questions - Elearning learning Go Beyond series To use your computer’s audio: When the webinar begins, you will be connected to audio using your computer’s microphone and speakers ( voip). A headset is recommended. Or To use your telephone You must select “use telephone” after joining And call in using the numbers below. United states: +1 (562) 247-8422 Access code: 703-102-509 Audio PIN: shown after joining the webinar
- 3. Introduction Amit Garg Keith Keating CEO and Founder at Upside Learning Solutions Global Learning Strategist at GP Strategies, Head of Global Learning Network at General Motors
- 4. Years 17 Professionals 120+ Clients 200+ Projects 5000+ Hours of learning 20,000+ In Numbers Top Awards! Global Clients
- 5. #LnDGoBeyond
- 6. Compliance Sales enablement eBook: Upside learning Research report: Toward maturity eBook: Upside learning Research report: ATD’s research eBook: Upside learning eBook: Brandon hall group Learning measurement Gamification eBook: Brandon hall Group eBook: Upside learning Research report: ATD’s research Microlearning eBook: Upside learning
- 8. Your biggest challenges about learning engagement?
- 9. What is learning engagement? And what is it not? -Tony Mackenzie
- 10. Capacity: 7-9 Chunks Duration: 5-15 Sec (without rehearsal) Capacity: Infinite Duration: Permanent Attention Encode Retrieve forgotten forgotten Understanding learning ? Working memory (WM) Long- term memory (LTM) Capacity: 3-7 units Duration: 0.5-3 Sec Sensory memory Maintenance & elaborative rehearsal Adapted from Evidence Informed Learning Design by Mirjam Neelen & Paul A Kirschner Stimuli
- 11. Behavioral Cognitive Emotional Investing time and energy with learning content and activities to acquire knowledge and skills What is learning engagement? Listens, present, available Social Participates in activities, asks for specifics, seeks clarifications, looks for opportunities to relate Connects with others Works with others, uses others’ insights https://elearningindustry.com/learner-engagement-probably-not-think
- 12. Learning engagement: What is it not ? Completions Fun Multimedia Learning experience
- 13. Why is this an important topic? – Sophia Marie
- 14. No learning engagement Reduced funding No learning transfer Why learning engagement? Boring learning Diminished L&D brand Lack of results
- 15. State of learning engagement How do you feel L&D strategies and tactics will change in your organization over the next three years? (select all that apply) Learner engagement will grow more important There will be better ways of measuring learner success Learner experience will grow more important There will be better ways of measuring learner engagement Learning will become more personalized Career development plans will gain prominence User-created and/or user-curated learning will become more common Social learning will grow more common 48% 47% 45% 45% 44% 40% 32% 32% 0 10 20 30 40 50 State of Learning Engagement Survey by HR.com
- 16. Top 5 learning strategy priorities Rated 4 or 5 on a 5 point scale (1 = Not all important; 5 = Critically important) Revising existing content for new modalities Improving learning analytics Increasing microlearning Improving the overall learner experience Aligning the learning Strategy with the business Brandon Hall Group 2021 88% 81% 71% 71% 64%
- 17. Is there a role for personalization in learning engagement? – Jessica Kirkland
- 18. Why personalize ? Makes it relevant Learners feel valued Reduces frustration or boredom Helps positive learner experience
- 19. Whether you think you can or you can’t, you are right. - Henry Ford
- 20. Task 3 Practice Remedial work Move up Task 2 Practice Remedial work Move up Task 1 Practice Remedial work Move up Progression loops
- 21. Ways to personalize System Learning design LMS or AI can help personalize learning paths Account for audience variance Provide freedom – navigation, menu, speed Leverage progression loops Get learners to create something
- 22. I hear the use of gamification a lot, is it a good way to keep learners engaged? – Rokeya Begum
- 24. Concepts that make games fun and engaging are the same concepts that make learning engaging - Karl Kapp ‘Gamification of Learning’ on Linkedin Learning
- 25. Gamification for learning engagement Content Stories, narratives, characters, challenges, engagement & progression loops Structural Points, badges, leaderboards
- 26. How gamification helps? Progression loops Allows to make mistakes without anxiety/fear Gets you into play mode, investing more time and energy Even allows deliberate try out of wrong option to ‘see’ what happens
- 27. Is this something that can be measured? – Shefali Choudhury
- 28. How L&D currently defines an engaged learner, in rank order Course completions Learner satisfaction surveys Minutes learning per month Repeat visit (2x) per month Global percentage of L&D pros who don’t measure learner engagement based on online usage data 24% Linkedin Workplace Learning Report 2020
- 29. Behavioral Cognitive Emotional course completions, quitting before completions (when, where) Social effort, repeat attempts, score improvements, task competence, transfer surveys, likes interactions with fellow learners, what content is most shared, popular topics of discussion, proactively engaging with L&D Measuring learning engagement
- 30. How can we motivate our staff to learn? – Jason Gray
- 31. You cannot learn someone – Michael Allen
- 33. Motivating staff to learn Learning culture Make learning a core value Learning design Design for engagement Leaders to model learning behaviors/ curiosity Managers to support learning Ecosystem to recognize/reward Consequences of not learning Measure & enhance L&D Brand
- 34. Design for learning engagement Discover the real business needs Equitable learning opportunities Accessibility (Language / Disability) Real world problems to solve Spaced practice, recall, reflection Motivating staff to learn BEFORE EVENT AFTER Identify gaps to close – knowledge, skills, attitude, environment Secure leadership support funding, SMEs, test learners, manager ownership Challenging (just enough) Meaningful Interactions Practice & rehearsal Feedback (as learning tool) Personalized journeys Opportunities for application in real world Evaluation and feedback from managers
- 35. Can design thinking help learning engagement? - K. R.
- 36. What is design thinking? A focus on people Leads to human-centered products, services, and internal processes Set of principles for creative problem-solving Unlocks needs and problems, even when the users don’t know what they are
- 37. Learn about The audience 01 Empathy Define problem statements 02 Define Brainstorm & create solutions 03 Ideate Build representations of one or more ideas 04 Prototype Test ideas and gain user feedback 05 Test 5 Stages of design thinking
- 39. Amit Garg Keith Keating gargamit100 keith-keating-1976963a Thank You www.upsidelearning.com