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Redefining the future of L&D
with 70:20:10 and beyond!
Jos Arets & Charles Jennings & Vivian Heijnen
Available in the bookstore & online at www.702010Institute.com
Agenda
3
What is 70:20:10?
How	to	apply	70:20:10?
Redefining the future of L&D
1
2
3
70 20 10
70:20:10 - reference model
Learning by doing Social learning Formal learning
olor
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 is:
• a reference model to help increase
individual, team and organisational
performance
• a tool to help re-focus from learning (input)
to performance (output)
• a way to support learning where most of it
happens – in the workflow
• an opportunity to extend the impact of HR/
L&D
7020
10
Adding value with 70:20:10 for L&D!
10
Formal
learning
20 70
Informal and social learning
Experiment
Single point solution
Learning separate from work
Realisedvalue
Continuous development
Learning integrated with work
Add learning in the workflow
Conceptualise
Reflect Experience
70:20 - working = (social) learning
7
70 20
Learning by doing Social learning
On-the-job learning is more important for worker’s
(human capital) development than formal training.
Andries de Grip
Source: [1].
60
50
40
30
20
10
0
20
2004
2007
2010
2013
30 40 50 60 70
Informallearning(%ofworkingtime)
Age
Workers in the Netherlands spend a large and increasing
share of work time in informal learning
2013
10 - structured learning
10
10
Formal learning
How important is learning sheet music
in order to compose soundtracks?
11
Hans Zimmer
Composer of >100
soundtracks with a couple
of piano lessons
Piano roll is contemporary
performance support for sheet music.
13
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 isn’t:
• a new interface for traditional training
• a learning theory
• a rule or mantra
• a fixed ratio
• a way to keep different learning
approaches separate
7020
10
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 isn’t 10+
70 20 10
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 doesn’t
get rid of the 10 70 20
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 isn’t
about separating learning
from working:
learning paradigm
WorkingLearning
Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Effect
70:20:10 is
about (social) learning = working:
performance paradigm Learning
Working
The advantages of - 70:20:10
19
7020
10
• Learning and performing at the speed of business
• Smarter (social) working = learning
• Expansion of L&D services
• Updating L&D services
How important is formal education for
you, personally, in your current role?
Dutch dance exports are greater value
than export of clothing.
With 17.000 people in jobs.
Without any formal education available
Agenda
22
What is 70:20:10?
How	to	apply	70:20:10?
Redefining the future of L&D
1
2
3
Expand the L&D services & 

business impact with 5 new roles
(performance mindset)
•	Business	analysis	
•	Performance	analysis	
•	Root	cause	analysis
Performance Detective
•	Design	the	100	
•	Performance	design	with	
the	result	in	mind
Performance Architect
•	Starts	with	criAcal	tasks	
•	Co-create	effecAve	soluAons
Performance Master Builder
•	Focus	on	new	mindsets	
•	Structures	soluAon	implementaAon	
•	Connects	to	organisaAon	culture
Performance Game Changer
•	IdenAfies	stakeholder	metrics	
•	Produce	measurement	plan	&	
reports	performance	improvement
Performance Tracker
Agenda
29
What is 70:20:10?
How	to	apply	70:20:10?
Redefining the future of L&D
1
2
3
70:20:10 route
Inspire Implement Improve
Inspiration 70:20:10
70:20:10 route
Inspire Implement Improve
Organization, process &
services 70:20:10 proof
Continuous improvement
70:20:10
After the session take some time
to redefine the future of your L&D
practices.
Share your thoughts #702010Institute
70:20:10 Institute going global
34
Business Partnership
Service Partnership
Organisational Partnership
Different Partnership Programs
Redefining the future of L&D
with 70:20:10 and beyond!
Jos Arets & Charles Jennings & Vivian Heijnen

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