This webinar is based on our free eBook Developing a digital mindset: Powerful methods to disrupt learning. Digital technologies are disrupting business. But it’s not the technologies themselves that are causing the disruption, it’s what we do with them that’s creating change. It’s the thinking processes and mindsets around using technologies that hold the key. It’s about having a digital mindset.

2. • The Learning While Working podcast
• The blog
• eBooks
• The recordings of past webinars
• A virtual conference in July
Other content from Sprout Labs

3. • What it means to have a digital mindset. Then we will
dive into three mindsets:
• Thinking in rules and designing interactivity
• Becoming data driven
• Being agile
• The session is organised around a scenario we will
explore together
We will discuss …

4. What is a digital mindset?

5. It’s not about “putting content or process online”

6. It’s 2 broad things - data and algorithms (thinking in rules)

7. Subjective
viewpoints
Driven by data
Where is L&D at?
Builds ’Libraries’
Thinking in rules and
systems– ‘smart
experiences’

8. Data driven

9. Being data driven is not just about xAPI
xAPI is simply an awesome way to store learning data

10. Data is everywhere

11. Business data
Learning data
How is learning going
to impact business data?
How is learning going
to change in response to
business data?

12. Data-Driven Learning Design — Lori Niles-Hofmann
She talks about reading employees ‘Digital body language’.
What are people searching for?
What are people accessing?
What are the trends? How is the data changing?
Listen to the podcast at: https://www.sproutlabs.com.au/blog/data-driven-learning-design-and-digital-
body-language/

13. A/B test
Two different versions – which one gets the best results?

14. Linking learning and performance — GamEffective
Changes in performance data – trigger micro-learning
Dashboards to give employees feedback (visualisations make
data easier to understand)
Listen to the podcast at: https://www.sproutlabs.com.au/blog/personalisation-of-learning/

15. B.A.D.I.R.
1. Business question - what is the hypothesis?
2. Analysis plan
3. Data collection
4. Insights
5. Recommendations
Behind Every Good Decision: How Anyone Can Use Business Analytics to Turn Data into Profitable Insight -
Piyanka Jain, Puneet Sharma

16. Some of the work Sprout Labs is doing using AI/Machine
Learning approaches with learning data:
• We are building a recommendation system that uses xAPI
data
• We are using predictive modelling to build a system that
can tell when someone is struggling during an induction
compared to other people

17. Meet Mary
She is the L&D person at a
global FinTech company. They
have 1300 staff, who are
mainly technical.
The staff is young, tech savvy
but lack experience and are
highly mobile.

18. The business is having problem with
projects not being delivered on-time.
The root cause of this is that many of
the project managers lack time
estimation skills - they are generally
new to their roles and just don’t have
the experience.
Mary doesn’t just want to ‘build a
course’. The employees will not do it.
.

19. Identify what parts of the estimating process are breaking down
An "Estimating" course is too much scope
Talk to the project managers
Figure out the employees motivations are learn
Do they need to complete learning?
Is there a way that you can get the messages out there in the
environment where they work?
Find out where the mistakes are occurring
Ask the learner to complete a SWOT analysis and ask what it is the
best way that they feel they can learn more
Develop personas
What are the business outcomes?
Take a performance consulting approach, What's already out there
to help people estimate their time-to-complete?
Use AI to take on the bulk of the estimating
What are some the ways
Mary could take a data
driven approach?

20. Thinking in rules and designing interactivity

21. Content
driven
Process
driven
Practice, reflection
The focus of the next section is on learning design

22. Continuum of interactivity in digital experiences
Reading or
watching
video
Collaborating
online with
others
Sharing
Multi-user
games
GamesQuiz
Most eLearning is about
here
Discussing

23. Focusing on what people need to do
What people need to do leads to the
interactions in your learning experience
Allow people to practice what they need to do
Move content outside of the course

24. Scenarios, case studies, stories – all reflect
realistic situations into which it is easier to
build interactions.

25. Project managers can look back over past time logs
when estimating new projects.
What types of interactions could be added to help
the project managers estimate based on these
past logs?
Set up Scenario based situations for the learner to work through,
and include time to reflect on their thoughts with their Manager
Past estimations vs reality
I'd like to see some kind of group competition where past
estimation vs reality is compared against current estimation and
reality, and the improvement is ranked
How about just incentives accurate estimates?

27. Binary – Make .. choice and
you are taken to … section
e.g. branching scenarios

28. Level – When a certain
score is reached then …

29. When …. factor gets to a
certain point then ….

30. Content is not learning – reflection
Example of content curation
1. Self assessment to trigger the start of the reflective process
2. How does this relate to your organisation and how is this
different in your organisation?
3. Content
4. Reflection – actions what will you do in the future? In a
perfect world this would be shared with a employee’s
manager and the employee and manager made
accountable.

31. Agility

32. Agility is an overused term

33. Comes from software development – embeds lean
thinking - L&D and HR will evolve it

34. It evolved because most IT projects failed because they didn’t
meet business needs or the needs changed

35. ’Tools’ of agile
Standup meetings – quick daily meetings - increases
collaboration
Sprints – short blocks of work e.g. 1 to 2 weeks –
during a sprint something is built that end users can
work with
SCRUM boards – A visual way of showing work in
progress

36. Minimum Viable Product (MVP)
What is smallest, fastest thing we can build to test a learning
program?

37. Enablers for more agile approaches in learning
Micro-learning – focusing on smaller chunks of learning
Social learning – text or virtual classrooms – it’s just
about designing the prompts
Performance supports – remove the learning ‘events’

38. It’s embedded in the way L&D work
Who is using agile project management?
We use standard project
approaches

39. Agile project management is often slower – but it means
the right solutions are built

40. Being open to change
Being able to create change quickly

41. Agile manifesto Agile in learning
Individuals and interactions over
processes and tools
Individuals and interactions over
processes and tools
Working software over comprehensive
documentation
Performance improvement over delivery
Customer collaboration over contract
negotiation
Collaboration over planning
Responding to change over following a
plan
Responding to change over following a
plan

42. What are the pros and cons of using agile project
management in L&D?
Pros Cons
Meets learners needs which
ultimately should increase business
performance
Realtime learning
Immediate feedback
Employee focussed
Not producing things that are not
useful
Can be a challenge to stay as
profitable as a lump sum, waterfall
project
You don't see the big picture upfront.
Big changes can be costly
Constantly iterating. It is never
finished

43. The virtual events
A version of the App
Mary’s solution has a lot of components, e.g. App, social network, virtual
events. What should be her Minimum Viable Product (MVP) be?
The social network

44. Dr Robin Petterd
M: +61 419 101 928
E: robin@sproutlabs.com.au
Developing a digital mindset
We run programs for L&D people
on developing a digital mindset
and also coach teams and support
them through complex digital
projects.
Please get in contact if you are
interested.