The nature of work and learning is changing. The growth of the 70:20:10 learning model and the rapid uptake of virtual reality in learning are examples of these shifts. This webinar will explore what these shifts and changes mean for instructional designers. Topics to be covered: - What does the 70:20:10 learning model mean for instructional design? - Should we be using the term ‘Learning Designer’ instead of ‘Instructional Designer’? - The effect of learning analytics on instructional design - What such emerging technologies mean for instructional design - What the move to cloud e-learning authoring systems means for instructional designers

2. Principal Consultant
Dr Robin Petterd
Founder of Sprout Labs

3. • What does the 70:20:10 learning model mean for
instructional design?
• Should we be using the term ‘Learning Designer’ instead of
‘Instructional Designer’?
• The effect of learning analytics on instructional design
• What such emerging technologies mean for instructional
design
• What the move to cloud e-learning authoring systems
means for instructional designers
We will discuss …

4. The future is already
here — it's just not
very evenly distributed.
William Gibson

5. The edges are
Data - Machine learning
New interfaces – Virtual
Reality/Augmented reality
The future of instructional
design is linked to future of
work and technology

6. What statement do you agree with?
Technology is
changing the way we
learn
How we learn doesn’t change

7. Technology has changed
the way we access
information
But learning is an active
process

8. Technology in the past has been about storing
and accessing data e.g. browsing the internet
Smarter technology
Technology that makes
decisions based on
data

9. What does the term instructional design mean to you?
Your thoughts …
Content designer
Design of learning material eg. content and flow
Using learning theory to deliver quality learning outcomes
Organising learning
Guidance
Setting up engaging activities for learner based on the content

10. What does the term learning designer mean to you?
Your thoughts …
Someone who is involved with the whole learning experience
Moves focus to the learner instead of training content.
Thinking about what the learner does
Person who designs learning experiences
Design of learning experiences to aid behaviour change

11. What term do you think we should be using? Or should we
be using another term?
Instructional designer
Learning designer

12. Meet Mary.
She is the L&D person at a
Finance Tech company in the
near future.
Meet Mary.
She is the L&D person at a Finance Tech
company in the near future.
We going to look at what 3 of the
instructional designers do in her company.

13. Chloe
Focuses on
performance support
Ruby
Focuses on data
driven design
Oliver
Focuses eco-system
design

14. Oliver
Focused eco-system
design
The L&D team focuses
on using the 70:20:10
learning model
9:00 Mapping a new learning eco-system for a new practice
being introduced that is based on his recent innovative
project
10:00 Ideation session with a group of employees
1:00 Working on the message that will go to managers as part
of the learning campaign
4:00 Working on the eco-system around a new VR based
program for the sales team.
Oliver’s day

15. Oliver
Focused eco-system
design
Being a learning eco-system designer
means working beyond courses and
designing multilayer learning
experiences.
Design thinking has been key to moving
beyond simplistic solutions.

16. An ecosystem is a system whose components
interact, working together to be more than the
sum of its parts.
Ecosystems are a great way to design 70:20:10
learning experiences

18. Designs more than
courses
What does an learning ecosystem designer do?
Designs
relationships
between the
components
Designs for the
long term
Takes into account
the current
learning landscape
Designs pathways
to guide learners

19. Project deliverables
70:20:10The guide for managers –
sent at the right time –
triggered by a learner
behaviour in the campaign
Guide for the CoP
facilitator
The campaign
The performance
supports
A sequence of
workplace tasks
The measurement
strategy and tools

20. Oliver is working on a VR program for the
sales team

21. VR could be the best
thing that has
happened to learning
It’s got nothing to do
with PowerPoint !!!

22. Tools for building VR
• Aframe – simple web
based VR
• Unity
• Unreal engine

23. concrete experience
Observation
and reflection
formation of abstract concepts
based upon reflection
testing the
new concepts
VR sits somewhere here
Kolb experiential learning

24. How could your L&D team use VR?
Scenario on steroids
To simulate conversations with customers
Management scenarios
Roleplays in virtual environments
WHS simulations

25. Ruby works with data
driven learning design
9:00 Working with a SME to look at the coding team’s
performance and looking at new ways to impact that.
1:00 Talking with IT about getting a new activity stream in
their Learning Record Store to feed into the analytics
system
3:00 Reviewing two program versions that are currently being
tested
Ruby’s day

26. I think about the impact of learning first
and ways to measure impact. We are
constantly testing approaches and
making changes quickly based on the
data we are collecting.

27. We are starting to lead
a “measured life"

28. In learning the key is
xAPI (aka Tin Can)

29. Now
Data visualization
Future
Human analysis Machine analysis
The state of learning analytics

30. 3. Can predict if someone
’fits’ that pattern
1. System looks for
patterns and relationships
What is machine learning?
4. Builds rules and decision
trees based on those patterns
2. Classification is about
fitting data to categories,
clustering is about
grouping similar data

31. You have examples of
learners who haven't gone
well on the job.
You add their learning
data.
You also have examples of
all the other learners who
don’t have problems.
You add their learning
data.
Then you can use that to predict
whether someone will have those
problems early on in the learning
process.

32. We can see the root cause of
performance problems.
I use decision systems to guide my
choices of learning strategies, this take
into account best practice and what has
worked here in the past.

33. Systems for doing this
• BigML
• Amazon machine
learning
• Bit Squirrel

34. What are the barriers to your L&D team becoming more
data driven?
Capability
Out of date systems
Lack of appropriate technology
Traditional L&D people who are more people focused than data focused
Cultural rejection of the idea
Support from IT to do it

35. Focuses on performance
support – works beyond
courses
9:00 Root cause analysis with the marketing team
10:00 Working on the web portal and how it integrates with the
CRM. Content is going to be personalised by what the
employee is doing in the CRM.
1:00 Planning session on the augmented reality system for
sales.
Chloe’s day
Chloe
Focused eco-system
designer

36. Chloe
Focused eco-system
designer
I really think about myself as a
performance improvement expert. I
don’t just design courses anymore. For
me, analysis of problems is the most
important thing I do.
What I try and do is design learning into
the workflow.

37. Mindsets
Knowledge
Skills
Processes
Measurement
Resources
Based on Paul Matthews approach

38. Augmented reality
Phone based – Pokemon
go
Headset based

39. Chloe
Focused eco-system
designer
We are working on an augmented reality
coaching system for our sales staff. It’s
based on voice recognition and can be
used with a headset or phone.

40. You haven’t ask about budget yet

41. What needs to happen for L&D to focus more on
supporting performance?
Access to performance metrics
Move to supporting tasks not producing information
Need to move to being a strategic partner of your stakeholders
Better gap analysis so the goals become clarified
A greater mind shift of putting control back to the learner and giving
them the tools to find only what they need, when they need it in the
context of their role.

42. What does the move to
cloud e-learning authoring
systems mean for
instructional designers?

43. Cloud authoring system support
collaboration

44. Increasing collaboration
Easier to manage change
Learner experience is
more like the rest of the
web e.g. learning portals
Campaigns/ Spaced
learning/ Subscription

45. Instructional designers
now need skills in web
design eg. HTML/CSS

46. http://getglasshouse.com
Glasshouse is Sprout Labs’ new cloud based
digital authoring platform which includes spaced
learning and a system for online review.