1. VINOD KUMAR BIND
d-43 sangam build Jindal
colony no-2 vasind(west)
tal-shahapur dist-thane
. Mumbai ,Maharashtra-421604
Passport No: k5620488
Valid: 19-07-2022
: +91 9096636126
:vinodbind25@gmail.com DOB: 1st
april, 1993
Skype:vinodbind10@outlook.com
OFFERING 1+ YEARS OF EXPERIENCE IN FOOD AND BEVERAGES SERVICE
Professional Profile
• Functional experience of working as a Food and Beverage Server for 2 years
• Highly skilled in providing first contact customer services
• Proven ability to provide patrons with personal attention in order to make them more
comfortable in the environment
• Able to provide service in a courteous and efficient manner while maintaining a clean
work area
• Excellent customer service and problem-solving skills
Key Strength Areas
• Ability to remain polite even in unpleasant circumstances
• Able to co-ordinate between teams in the best interest of the guest
• Excellent ability to work in a fast paced environment
• Great attention to detail
• Gratified with customer satisfaction
Experience
Courtyard Marriot (Food & Beverage Associate) (AUG - till present)
• Welcome the guests by greeting them as per the standards.
• Ensure to provide proficient and professional Food & Beverage service to the guests by
meeting and also exceeding their expectations.
• Any matter which may affect the interests of the hotel should be brought to the attention
of the Management

2. • Respond to customer queries by resolving issues in a timely and efficient manner to
ensure customer satisfaction.
• Ensure to attend to guest complaints, requests or inquiries regarding the food and
services.
• Establish and maintain seamless co-ordination & co-operation with all department
productivity, morale and guest service.
Internship
Underwent an industry training at Sahara Star, Mumbai , where I got an opportunity to work
in various departments like Food &Beverage Services, Housekeeping and Food Production for
22 weeks.
Academics
B.Sc (SIHMCT), DELHI University, Trichy,tamilnadu 2015
Graduated by first class
H.S.C, R.K.T Inter college/MAHARASHTRA Board, 2012
Graduated with second class
C.B.S.E, J.V.M High School/ DELHI Board, MUMBAI 2010
Graduated with second class
Additional skills & certifications
• Completed courses in D.T.P (Desk Top Publishing) Course.
• Knowledge of Micros (Settling guest bills, splitting bills, closing report etc)