1. Yogesh .S. Sapkal
R6, Flat num-1, Sapta ratna CHS
Sundarnager,S.V.Road,Malad(W)
Mumbai-64, INDIA.
Contact num;+919619227623/+919820582287
Email;ysapkal@yahoo.com
OBJECTIVE:
Seeking the Position of Food and Beverage oprations
Top notch Hotel Executive with great experience in daily operations of Hotel’s Food and
beverage department.
SKILLS
Currently working in United Kingdom from last Ten years
Over 12years of experience.
Expert at handling global clients.
Expert at organizing and managing large No of F&B event.
Worked with world class Michelin star chef Marco pierre white and Gary Rhodes
Thorough knowledge of Food and beverage Department.
Excellent Guest relations skills especially in resolving Guest concerns.
Excellent communication skills.
Positive, energetic, upbeat approach to employee relations and guest complaints.
Excellent computer skills.
Great ability to promote good employee communication through feedback, oral and
written communication.
Guest satisfaction. And enhance Guest experience.
Food Cost and Menu Development.
Micros.
Participate in social activities with team members to get better output for
organization.
Believe in sharing and caring.
Positive and Modern approach towards the work.
Hotel and Restaurant preopening.
Organization Development.
Performance management.
WORK EXPEREINCE
May-2005-Present Carnival UK / P&O cruises.
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Designation: Maître d`
Responsibilities;
Anticipating guests need as far as food and beverage concern.
Taking care of work area and team members.
Reporting operation result to F & B manager after every session of meal on daily
basis.
Guide the team and update them with proper training according to company standard.
Maintaining Food Safety and Hygiene logs.
Maintaining ILOs on daily basis.
Micros.
Going extra mile for Guests and the team members.
Daily Briefing and debriefing with the team members to ensure smooth operation.
Anticipating special request of the Guests.
Every day Meeting with F&B manager.
June 2003 to March 2005 Renaissance Mumbai Hotel and Convention Centre
Designation: Executive
Responsibilities:
• Responsible for all household staff and for effective liaison with all
colleagues
• Deputized in Management’s absence
• Lead by example and directed juniors in all situations as required.
• Ability to prepare and maintain accurate reports and/or accounts.
• Guiding and assisting junior staff.
• Micros
• Menu testing.
• Guest satisfaction.
May 1998 to Nov 2000 CITY INN-A Taj Business Hotel
Designation: Trainee Captain in F&B Department
Responsibilities:
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• Learn the Basics of Food and Beverage services
• Gained Knowledge with Practice and Experience on the Job.
QUALIFICATIONS / EDUCATION:
• Completed Hotel and Catering Management from IITC (Baramati) INDIA
in Oct 1999.
• Completed Diploma In Information Technology From VIIT C-DAC in
2000
• Graduated in Sociology From Shivaji University in April 2000
(Maharashtra),INDIA
PERSONAL DETAILS:
Date of Birth: 23rd
March 1979
Marital status: single