Shadaab Ahmed Munshi has over 14 years of experience in restaurant management, operations, and marketing, having held positions such as Restaurant General Manager at Pizza Hut India and Assistant Manager at Burger King in Dubai. He is currently working as an Online Senior Marketing Executive, where he is responsible for marketing planning, business development, and strategic planning. Munshi has a proven track record of improving sales, reducing costs, and achieving business goals across multiple restaurant brands.

1. SHADAAB AHMED MUNSHI
E-Mail: shadaabmunshi90@gmail.com Contact: +91 9004805002 , 9769006032,
Assignments in Strategic Corporate Client development/ Building Sales/Planning /
Restaurant Management / Guest Relations / Operations Management /People
Management/ Restaurant Consultancy with an organisation of repute.
CAREER ABSTRACT
 Currently developing the Online Marine Portal for the Travel Agency.
 Currently working as Online Sr. Marketing Executive
 A 3 years experience in Sales and Marketing in Corporate / Marine Travel Ticketing, developing new
clients, ensuring the current clients are happy with our services and share with us their feedbacks.
 A dynamic professional with 14 years of extensive experience in Restaurant Management,
Restaurant Consultancy, F & B Operations Management, Client Servicing, Developing
Training schedule & Team Management.
 Last association was with Dodsal, Pizza Hut India, and Mumbai as Restaurant General
Manager.
 Holds the distinction of leading and managing the operations successfully.
 Demonstrative excellence in conceptualizing and implementing various business strategies.
 Skilled in leading dedicated teams for running successful business operations and experience of developing
procedures and service standards for business excellence.
 Motivation management style with a record of building & retaining highly motivated teams.
 Possess excellent interpersonal skills with the ability to work in a multi cultural environment comprising of
different nationalities.
ORGANIZATIONAL EXPERIENCE
April 2012 – Till date working working
As Online Sr. Marketing Executive for Trust Travel & tours Pvt Ltd
Aug’10 - April2012 : Dodsal, Pizza Hut India, Mumbai
As Restaurant General Manager

2. Jul’05 – Jul’10: First Food Service LLC , Burger King (Middle East / UAE) Dubai, & Abu
Dhabi
Asst. Manager Training / Restaurant Manager
Sep’03 – Jun’05 with Department of Civil Aviation Dubai INTL. Airport Jashan L.L.C
Indian Cuisine, Dubai
As Restaurant Manager In-charge
Oct 1998 –Aug’03 with Mcdonalds Family Restaurant India ( Hardcastle Restaurant Pvt
Ltd)
Commenced as Crew Member to Second Asst Restaurant Manager
Key Deliverables
Marketing Planning
 Creating product awareness through digital marketing.
 Budget planning for the marketing activities to be taken place annually.
 Conducting Team Meetings to brief the staff how top keep the product visible in the marketing.
 Scheduled meeting with Corporates / Marine Company for new Business and feedback for the existing
services for improve.
 Targeting new clients through references for new business
Strategic Planning
 Formulating & implementing area/ regional strategies for achieving topline & bottomline targets.
 Business planning and assessing revenue potential within business opportunities and implementing the plan
to achieve the company’s objectives.
 Analyzing & reviewing market response & communicating the same to the restaurants along with optimizing
the menu or services to achieve a bigger market share.
Sales / Business Development
 Managing the sales and marketing operations for promoting F & B sales and accountable for achieving
business goals and increasing sales growth and profit margins.
 Providing a systematic network planning, exploiting market opportunities at low cost and establishing
competitive intensity, achieving long-term volumes, market share and ensuring profits.
Restaurant Operations
 Reorganizing processes & controlling food / beverages cost, financial budgeting, forecasting, inventory control,
MIS, finalizing P & L account of the unit.
 Reviewing daily & monthly reports & implementing cost saving methods with latest automation.
 Undertaking planning for kitchen & guest area, overseeing the layout of cooking area, washes up and waste
disposal, planning employee facilities design and work-flow patterns for operations.

3. Guest Relations Management
 Supervising guest service operations for rendering and achieving quality services; providing first line guest
support by resolving issues.
 Overseeing that all the requirements of clients are met on time & ensuring that high quality services are
provided to attain high guest satisfaction.
 Managing regular guests, evaluating guest comments, relating them to the quality chart ship wide and making
necessary changes.
Man Management
 Hiring staff, handling analytical performance of the staff, conducting classes, maintaining highest possible
standards for catering / allied services & undertaking periodic review of the staff.
 Conducting daily briefing, training programs, supervising the maintenance of service equipments & being a
part of the employee engagement and guest satisfaction service.
 Developing a bench of employees based on the area as well as system wide staffing requirement and forecast.
Significant Contributions:
Dodsal, Pizza Hut India, Mumbai
 Dodsal is the Franchise to Yum which handle the major international brands Eg: KFC,
Taco bell
 Has control the Cost of labor, Cost of sales, Cost of electricity to maximize the unit
contribution to achieve better profit
 Personally sharing my contact numbers with the guest to ensure customer
satisfaction and repeat business
 Increase in Birthday party sales by making a team who will ensure that the Birthday
party guest are satisfied
 Distribution of operational responsibilities with the Management team to ensure
smooth operation and on time development
Burger King (Middle East), UAE
 Spearheaded a team of Restaurant Manager to achieve the operational goals.
 Provided support in conducting training, motivating & follow up with the team
members to ensure highest standards of performance.
 Holds the distinction of opening two new restaurants for the company in Abu Dhabi
and one in Dubai with 100 % customer satisfaction and positive feedback from the
operation Manager.
 Commenced as a Asst. Manager at Bk Hamdam ( Abudhabi) Jul -05
 Was Promoted to Restaurant Manger In charge to Bk Officers city ( Abudhabi) Jan
-06
 Was promoted to Restaurant Manager to Bk Al Wasl club ( Dubai) Apr -07
 Opened Al Wasl Club store as per Bk standard with an OER score of 95%
 Achieved an average score of 90% of OER conducted by OEL
Department of Civil Aviation Dubai INTL. Airport Jashan L.L.C Indian Cuisine, Dubai
 Oversaw catering for delay flights in terminal one Dubai International Airport.
 Liaised with Airlines for new Business and marketing activities.
 Effectively developed packages for the airport staff to maximize the business and
fostered healthy relationship with employees.
 Monitored the availability of all product food, paper & people to serve the
unexpected delay flights.

4. PREVIOUS ASSIGNMENTS
 Oct’98 – Aug’03 with Mc Donald’s Family Restaurant India, Mumbai Joined as a trainee crew and rose to the
position of Assistant Manager In-charge
 Oct’95 – May’98 with Taj Birdy’s Food Service, India as Store Manager.
SCHOLASTICS
 Appeared for MBA in Retail Management from United Business Institutes, Belgium, Europe.
 B.Com. Akbar Peerbhoy College of Commerce & Economics, Bombay University in 2001
IT Skills: Well versed with MS Office (Word, Excel and PowerPoint), and Internet Applications.
TRAINING
 Floor Management Course through McDonald’s Corporation (India) in Dec’00.
 Basic Operation Course through McDonald’s Corporation (India) in Apr’02.
 Advance Shift Management Course through McDonald’s Corporation (India) in Aug’03.
 Basic Management Training through Burger king Corporation (UAE) in Sep’05.
PERSONAL VITAE
Address : 552-53,Fatnani Building M.M. C. Road, Mahim Mumbai 400016
Date of Birth : 21
st
April 1978
Passport Details : K 6092742 Valid till 26th June 2022
Driving License Details : 1268464 Light Vehicle Automatic (UAE)
Languages Known : Marathi, Hindi & English