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PRESENTATION
ABOUT
COMMUNICATIO
N AND ITS TYPES
• To exchange thoughts, messages,
or the like, as by speech, signals
or writing.
• To express oneself in such a way
that one is readily and clearly
understood.
• Communication is shared feelings
/ shared understanding.
People communicating with
each other in a number of ways
that depend upon the message
and its context in which it is being
sent.
Types of communication based on
the communication channels..
>> Verbal Communication.
TYPESOF COMMUNICATION
• It refers to the form of communication in which message
is transmitted verbally.
• Communication is done by words of mouth and a piece of
writing.
• Verbal Communication is divided into:
• Oral Communication.
• Written Communication.
ORAL COMMUNICATION
 In Oral Communication, Spoken words are used.
 It includes face to face conversations, speech, telephonic conversations, video, radio etc.
Advantages:
 it brings quickly feedback.
 In a face to face conversation, by reading facial expressions and body language one can
guess whether s(he) should trust what’s being said or not.
Disadvantages:
In face to face discussions, user is unable to deeply think about what he is delivering, so this
can be counted as a fault.
WRITTEN COMMUNICATION
 In written communication, written signs or symbols are used to
communicate.
 In written communication, message can be transmitted via email,
letter, report etc.
 It is the most common forms of communication being used in
business.
Advantages:
 Message can be edited and revised.
 Written communication provide records and backups.
 A written message enables receiver to fully understand it and
send appropriate feedback.
Disadvantages:
Written communication doesn’t bring instant feedback. It takes
more time in composing a written message as compared to words
of mouth.
NON VERBAL
COMMUNICATION
 Non Verbal Communication is the sending or receiving of wordless
message. Such as Gestures, body language, posture, tone of voice or
expressions.
 Following are the three elements of Non Verbal Communication:
 Appearance:
Speaker-- Dressing, hairstyle, neatness, use of cosmetics.
Surrounding -- room, size, lighting, decorations, furnishing.
 Body Language:
Facial expressions, gestures and postures.
 Sounds:
Voice tone, Volume, Speech rate.
 Be Brief
 Manners
 Using “I”
 Be Positive
 Good Listener
 Clarity
 Pronunciations
By :
S.M.OSAMA SHAH
CU – 294 – 2015
Communication

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Communication

  • 1.
  • 3.
  • 4. • To exchange thoughts, messages, or the like, as by speech, signals or writing. • To express oneself in such a way that one is readily and clearly understood. • Communication is shared feelings / shared understanding.
  • 5.
  • 6. People communicating with each other in a number of ways that depend upon the message and its context in which it is being sent. Types of communication based on the communication channels.. >> Verbal Communication. TYPESOF COMMUNICATION
  • 7. • It refers to the form of communication in which message is transmitted verbally. • Communication is done by words of mouth and a piece of writing. • Verbal Communication is divided into: • Oral Communication. • Written Communication.
  • 8. ORAL COMMUNICATION  In Oral Communication, Spoken words are used.  It includes face to face conversations, speech, telephonic conversations, video, radio etc. Advantages:  it brings quickly feedback.  In a face to face conversation, by reading facial expressions and body language one can guess whether s(he) should trust what’s being said or not. Disadvantages: In face to face discussions, user is unable to deeply think about what he is delivering, so this can be counted as a fault.
  • 9. WRITTEN COMMUNICATION  In written communication, written signs or symbols are used to communicate.  In written communication, message can be transmitted via email, letter, report etc.  It is the most common forms of communication being used in business. Advantages:  Message can be edited and revised.  Written communication provide records and backups.  A written message enables receiver to fully understand it and send appropriate feedback. Disadvantages: Written communication doesn’t bring instant feedback. It takes more time in composing a written message as compared to words of mouth.
  • 10. NON VERBAL COMMUNICATION  Non Verbal Communication is the sending or receiving of wordless message. Such as Gestures, body language, posture, tone of voice or expressions.  Following are the three elements of Non Verbal Communication:  Appearance: Speaker-- Dressing, hairstyle, neatness, use of cosmetics. Surrounding -- room, size, lighting, decorations, furnishing.  Body Language: Facial expressions, gestures and postures.  Sounds: Voice tone, Volume, Speech rate.
  • 11.  Be Brief  Manners  Using “I”  Be Positive  Good Listener  Clarity  Pronunciations
  • 12. By : S.M.OSAMA SHAH CU – 294 – 2015