The document provides 10 tips for effective workplace communication. The tips include conceptualizing clear messages, understanding different perspectives, recognizing communication barriers, communicating through partnership, speaking clearly and concisely, using the appropriate tone and body language, persuading with conviction and passion, eliciting and reflecting on feedback, and practicing effective listening. The overall guidance is to tailor communication styles to different audiences in order to convey messages accurately and build strong working relationships.

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10 Tips for Effective
Workplace Communication
MMM Training Solutions

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10 Tips for Effective Workplace Communication
1. Conceptualizing your Message with Clarity:
2. Understand the Other’s Paradigm
3. Recognize Barriers to Communication
4. Communication is a Partnership
5. Communicate Clearly, Concisely and Coherently
6. Appropriate use of Tone and Body Language
7. Conviction & Passion Persuades
8. Eliciting Feedback
9. Reflecting on the Feedback
10. Effective Listening

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10 Tips for Effective Workplace
Communication
 Conceptualizing your Message with Clarity:
Every time you have to communicate to a
stakeholder or your colleagues, ask yourself if you are
clear about the message you want to communicate.
Remember, your message does not involve just
words, it includes feelings and emotions surrounding
the situation about which you are communicating.
Proactively choose the emotion you want to convey
through your message.

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10 Tips for Effective Workplace
Communication
 Understand the Other’s Paradigm:
The objective of effective communication,
especially in a workplace, is to ensure that the
receiver perceives the message the way you
intend. So, if the onus is on the communicator,
then it is imperative that the communicator
understands the receiver’s world. The more you
understand their paradigm, the easier it is to
communicate the message in a fashion they
understand.

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10 Tips for Effective Workplace
Communication
 Recognize Barriers to Communication:
In today’s globalized work scenario, there is a
mélange of barriers that impedes effective
communication. Top most on this list, is the cultural
barrier. It is impossible to understand another’s
culture totally but you can strive to understand the
receiver’s world. Understand how your
communication needs to be altered to get the
desired result.

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10 Tips for Effective Workplace
Communication
 Communication is a Partnership:
Establishing trust and rapport positively impacts the
effectiveness of communication as it permits the
communicators to be relaxed and comfortable. While
communicating observe closely the other person’s
body language and mirror it by altering your own.
When you are the listener, encourage the speaker
with positive body language that expresses interest.

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10 Tips for Effective Workplace
Communication
 Communicate Clearly, Concisely &
Coherently:
Avoid ambiguous words and phrases and ensure clear
diction, enunciation and inflection. It is important to keep
the message short, and simple. Resist the temptation to
say or write more. Information overload is a sure recipe
for miscommunication and confusion. Stick to the central
theme of your message.

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10 Tips for Effective Workplace
Communication
 Appropriate use of Tone and Body Language:
Be sure your facial expressions, gestures and other non-
verbal cues suggest the appropriate emotion that you
want to convey. The most important aspect of the non-
verbal cue is your tone of voice. Be aware of the pitch
and rate of speech that can determine the emotions you
convey through your voice. In written communication,
choice of words determines the tone of the message. Be
sensitive to how the reader may perceive your message.

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10 Tips for Effective Workplace
Communication
 Conviction & Passion Persuades:
Messages that require people to take action,
especially when it is against what the listener
believes in, are fueled by the conviction and
passion with which your message is
communicated. Here usage of appropriate
metaphors can, not just add beauty to your
speech but also can be persuasive.

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10 Tips for Effective Workplace
Communication
 Eliciting Feedback:
Ensure your communication includes requests for
feedback. Inquire to finds out if you were able to get
your message across authentically. Here, the
objective of feedback is primarily to check their
understanding of your message. If they did not
understand you, you can alter your communication
to establish complete comprehension.

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10 Tips for Effective Workplace
Communication
 Effective Listening:
Listening plays a more significant role in communication than
spoken communication. Always listen with an open mind. You
do not have to agree to what is being said but it is important
to understand what is being. Active listening includes
questioning, paraphrasing and summarizing the message.
While listening to messages with high emotional content,
practice reflective listening. This enhances the relationship as
you display empathy when using reflective listening.

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10 Tips for Effective Workplace
Communication
 Reflecting on the Feedback:
Your success in workplace communication hinges on the
whole-hearted attempts you make on establishing win-win
outcomes. This is only possible when you reflect on the
feedback you receive from the other person. Do not allow
critical feedback and criticisms, which are just part and
parcel of any working environment, to affect you
negatively. Always look at the bigger picture. If you have to
convey a critical feedback, ensure it addresses the issue
and the person.

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