Presented at Domi Station as part of Refresh Tallahasse 7/16/2015.

1. UX@iSchool
Richard J. Urban, Asst. Professor
School of Information
College of Communication & Information
Florida State University
rurban@fsu.edu
@musebrarian
Florida’s

2. Courtesy FSU Heritage Protocol
Connecting people, information, and technology.

3. BS in Information Technology
Information Technology
Major
• prepares students for careers in
design and development, networking
and security, health informatics, IT
project management, and social
informatics.
Information, Communication,
and Technology (ICT)
• prepares students to strategically apply
and manage web-based and social
media, and other digital and interactive
technologies to support a variety of
communication needs in areas such as
public relations, news delivery,
advertising, and social marketing.

4. MS in Information Technology
• enables students to gain a solid
foundation in areas such as information
architecture, information quality
assurance, usability, IT governance,
information systems management, IT
project management, user experience
design, IT documentation/technical writing
and communication, distributed
information systems, data management,
and mobile information systems.

5. MS in Library & Information Science
• enables students to gain a solid
foundation in areas such as
general librarianship,
information architecture &
technology, information needs
& services, youth information
needs & services, as well as
design an individualized
program of study.

6. Also…
• Undergraduate minor
• 5-year BS>MS Bridge
Program
• Specialist Degrees
(Post-MLIS/IT)
• JD/MS Joint Program
• Ph.D. in Information
Studies
• Certificates
– Health Information
Technology
– Information
Architecture
– Leadership &
Management
– Reference Services
– Youth Services

7. IDEA Scholarships for
Spring 2016 Available For
 Web Developer & Administrator
 Computer Systems Security Analyst
 Health Informaticist
 Digital Youth Specialist
Innovation, Digital fluency, Entrepreneurship & Advocacy (IDEA) Program
1-year intensive on-campus Masters cohort

8. My
research
Digital Cultural
Heritage
•Digitization
•Digital repositories
•Large-scale aggregations
Human-computer
Interaction
•Digital repository
interfaces
•Collection understanding
Knowledge
Organization &
Representation
•Metadata
•Linked Data
•Semantic Web

9. UX Design
Usability
Analysis
Information
Architecture
Information
Organization
Digital
Libraries
Museum
Informatics
Me.

11. Information Architecture
• Content audits
• Developing content taxonomies
• Designing user-focused navigation
• Content metadata
• User research
– Log analysis/content analytics
– Personas/Scenarios
– Card sorting

12. Content Strategy
• Log analysis
• SEO
• Content inventories
• Writing for the web.
• Editing/Workflow, etc.
• Social media

13. Usability Engineering
• Heuristic analysis
• Task analysis
• User research
– Qualitative User studies
– “Think aloud” protocol studies
– Remote testing
– Field testing/mobile

14. Design (heavy on the Interface)
• Interface design for usability/IA
– Wireframing
– Prototyping
– Using pattern libraries
• Design Thinking/Iterative
Design
• Understanding development
methods
– Waterfall/Agile/Lean

15. Research
• How can I teach students to
develop new and innovative
approaches to doing HCI/UX
research?

16. Advocating for UX
• Understanding UX ROI
• Where does various parts of
UX fit into a design lifecycle.
• How to advocate for UX within
organizations.

17. Let’s make this a conversation.

18. Let’s make this a conversation.

19. • Richard J. Urban
254 Louis Shores Building
School of Information
Florida State University
– rurban@fsu.edu
– @musebrarian
– http://chi.cci.fsu.edu