Umesh Sharma is seeking a position in sales, marketing, customer relationship management, or business development in Delhi or NCR. He has 2.6 years of experience in marketing, sales, customer relationship management, and team leadership from his current role as a Senior Executive at Infoedge India Limited. He is proficient at maintaining customer relationships and achieving customer satisfaction.

1. UMESH SHARMA
Mobile: +91-9911774225 ~ Email: umesh.sharma699@gmail.com/umesh.sharma699@outlook.com
Seeking assignments in:
Sales / Marketing / Customer Relationship Management/Business
Development
Location Preference: Delhi / NCR
SYNOPSIS
↔ Innovative professional with nearly 2.6 years of progressive management expertise with demonstrated skills in
Marketing & Sales, Customer Relationship & Team Management & Business Development.
↔ Currently associated with Infoedge India Limited (Naukri.com) as Senior Executive.
↔ Proficient at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer
satisfaction and business retention.
↔ Highly successful in building relations with upper management decision makers, seizing control of critical problem
areas and delivering on client commitments.
↔ An effective communicator with excellent Interpersonal, Customer Relationship Management and Team Management
abilities.
AREAS OF EXPERTISE
Market Research: Defining product objective, cycle, target market and market size. Assessing the experiential utility of
products for demand generation. Managing the gamut of activities including market survey, pre & post launch promotions
for new products.
Product Promotion: Implementing Marketing Plans and Sales Promotion Schemes to ensure maximum brand visibility
and capture optimum market share. Conducting demand generation, Communicating Channel feedback to the Marketing
Team with focus on enhancing effectiveness of product promotion campaigns.
Client Relationship Management: Interfacing with clients, multinational corporate and maintaining relations with them
for ensuring continued & repeated business in each campaign planned by the company and thereby augmenting business
and profitability.
Team Management: Leading, training & monitoring the performance of team members to ensure efficiency in
marketing operations and meeting of individual & group targets.
ORGANISATIONAL SCAN
Since January 2013: Infoedge India Ltd. (Naukri.com), Noida as Senior Executive.
Key Highlights:
↔ Devised plans and prioritized personal sales activities and customer/prospect contact towards achieving agreed
business aims, including costs and sales specially managing personal time and productivity.
↔ Administered product/services, pricing and margins according to agreed aims.
↔ Monitored and reported on market and competitor activities and provided relevant reports and information.
↔ Skilfully monitored, liaised, and negotiated internally and externally using appropriate methods to facilitate
development of profitable business and sustainable relationships.
↔ Monitored existing business and inputs into sales strategy meetings to maximize business.
↔ Spearheaded the team and assisted them in developing and maintaining their area productivity.
↔ Handling a team of lead process.
Growth Path:-
January’13-march’14:-Executive
April’14 to march’15:-Associate Senior Executive
April’15 to till date:-Senior Executive

2. CTC:-3.20L/per Annum + incentive
ACADEMIC QUALIFICATIONS
↔ B.tech from Gargi Institute of Science & Technology, Bhopal, RGTU in 2012 with an aggregate of 68%.
↔ 12th from Miss Hill Public H/S School, Gwalior, M.P. Board in 2008 with an aggregate of 58%.
↔ 10th from J.S. Public School, Morena, M.P. Board in 2006 with an aggregate of 72%.
EXTRAMURAL ENGAGEMENTS
↔ Received a Certificate of Rising Sun for the month of Feb’13.
↔ Received a Certificate of Quality Champ for the month of Feb’15 & March’15.
↔ Received a Certificate of Milestone (highest billing ever) for the month of July’14 & March’15.
↔ Received a Certificate of Pilot of Productivity for the Month Of October’13,March’15.
PERSONAL DOSSIER
Date of Birth : 1st
July 1990
Languages known : English & Hindi
Address : C-3/178, Sector-31, Noida-201301