This document contains the resume of Lesley Lorraine Ngo. It outlines her professional experience including current and previous roles in leasing management, business relations, account management, and sales. It also lists her skills, qualifications, and references. Ngo has over 10 years of experience in leasing, sales, marketing, and business development roles. She is proficient in Mandarin and has a Bachelor's degree in Computer Data Management.

1. LESLEY LORRAINE NGO
Mobile Number.: +63999 8836170
Home Phone Number: (632)2540802
E-mail Address: lesleylorraine@gmail.com
PERSONAL SUMMARY:
An experienced and optimistic person who has the
motivation and right skill needed to ensure that targets
are met and everything are done on time. Result
oriented and hands on professional with proven track
record in delivering business growth. Loves challenges
and is not afraid to work outside her comfort zone.
Possesses with good communication skills and has the
ability to build a profitable relationship with customers
and key decision makers. Highly dedicated
and has a strong driven personality with focus and enthusiasm
required to succeed in the most demanding
environments today.
CAREER HISTORY
SM Supermalls- Shopping Center Management
Corporation (January 6, 2014 – Present)
Position: Leasing Manager
Duties:
• Conceptualize, develop and create strategies, policies,
project and procedures that will increase, improve and
maximize tenant occupancy of the malls.
• Review, analyze, propose and advise management and
tenants on products / services mix concepts, construction
requirements and compliance to contractual obligations.
• Oversee the administration and integration of sales and
marketing functions in order to ensure improvement of
the performance of tenants, tenancy and leasing
operations for the purpose of actualizing target rental
income budget and planned occupancy levels.
• Achieve tenant satisfaction within the limits and
conditions provided by the mall management and other
related regulations, company policies and procedures,
convention and practices that have been established.
Amway Philippines (March 1, 2012 – January 5, 2014)
Position: Business Relations Associate – Chinese
Speaking
Duties:
 Reporting directly to Sales Manager
KEY SKILLS
Areas of Expertise
 Proficient in Mandarin
 Account Management
 Negotiations skills, project
conceptualization, implementing and
events handling.
 Business Relations
 Sales and Marketing
Managerial Skills:
 Build business in new market areas.
 Capable to make business decisions and lead
subordinates within an organization.
 Able to work independently in a fast paced
environment.
 Remaining calm under pressure and able to
meet tight deadlines.
 Ability to understand and implement
strategies.
 Ability to seek out alternative solutions to
problems.
 Identifying and generating sales leads
Personal Skills:
 Self Starter and able to work under
pressure.
 Has the ability to maintain self-motivation
and consistently pro-active.
 Fast Learner
 Can communicate in a clear and effective
manner.
 Leadership
 Well organized and time management skill.
ACADEMIC QUALIFICATION:
Chiang Kai Shek College
Bachelor of Science Major in Computer Data
Management
1998-2002
Philippine Academy of Sakya
Grade School to High School
1992-1998
CHARACTER REFERENCES:
Available upon request

2.  Responsible for promoting and maintaining the integrity of the Sales and Marketing Plan by
functioning as a liaison, advisor, consultant to assigned IBO groups and by providing continuity,
clarification, support, and training in all aspects of the Sales and Marketing Plan.
 Provides excellent customer service to IBOs and prospective IBOs by determining and meeting their
needs, providing marketing support and creating sales.
 Performs regular business analyses on the assigned IBO groups and communicates these to the
respective IBO leaders (Platinums and up) of their assigned groups through regular, pre-planned
meetings.
 Provides training support to their respective key accounts, as necessary. Support can be in the form
of Bonus and Commission Training (or one-to-one discussions on the Sales and Marketing Plan) and
Basic Product Training, as necessary
Workshop One Inc. (January 16, 2007 – March 1, 2008)
Position: Account Manager and Project Coordinator
Duties:
 Reporting directly to Account Director
 Responsible in client servicing, project conceptualization, implementing and handling events from
Below the line advertising agency.
 Attend meeting and presentation to the clients
 Coordinates flow of projects from client down to creative side.
 Responsible for doing job orders which is needed in order to brief the creatives.
 Responsible also of doing Cost Estimate needed by the clients
 Responsible in coordinating with prospective suppliers for a said event.
 Responsible for the set-up and over-all supervision for an event proper.
Uniglobe Travelware Co, Inc. (October 20, 2004 – December 31, 2006)
Position: Sales Account Executive
Duties:
 Report directly to the Sales and Marketing Director.
 Responsible for the sales in both wholesale and corporate accounts.
 Able to meet the monthly target by the company and grow the sales revenue in our territory by
building relationships with our accounts and helping them become more successful in using our
products.
 In charge of doing telemarketing, conduct product presentation, and sourcing potential
client/market.
Accomplishments:
 Works with creative team in producing communication materials in both above the line and below t
he line efforts for big accounts. Also, organizes events and manages suppliers during implementatio
n stage.
 Able to lead group which compromises of almost 100 persons in both out of town and country for th
e incentive trips.
 Able to close 20 tenants for both inline and short term tenants in mall and food court area of SM Sta
Mesa. Completed the budget achievement for the whole mall of SM Sta Mesa and SM China for year 2
015 and 2016 respectively.
 Opened the 7th mall of SM China (SM Zibo Zichuan) with occupancy rate of 40% and able to bring up
the occupancy rate to 50% for the entire duration of my stay (1 year).