Peter Morville gave a presentation on ubiquitous information architecture and cross-channel strategies. He discussed how fragmentation across sites and platforms creates usability issues for users. He advocated for a unified "one library" approach and mapping the customer journey across channels to improve findability. Morville also covered designing for continuity across devices and contexts like location. The talk emphasized taking a holistic view of the user experience across the physical and digital to create coherent, connected experiences.
Presentation at the Serious Games Institute October 27, 2009 by Ron Edwards on the nature of work, drivers of collaboration and need for better tools, and how virtual worlds are an optimum fit for enterprise collaboration. Ron is the CEO of Ambient Performance in London.
NMC Horizon Report Project Preview -- 2012 Museum Edition presented by Holly Witchey and Alex Freeman at the 2012 MCN Conference in Seattle, Washington on Thursday, November 8, 2012.
A presentation on how we are preparing to step through 'boxed media' into the world of Life Media Covergence.
1. Boxed Media
2. The Mobile Medium
3. Future of Media
Presentation at the Serious Games Institute October 27, 2009 by Ron Edwards on the nature of work, drivers of collaboration and need for better tools, and how virtual worlds are an optimum fit for enterprise collaboration. Ron is the CEO of Ambient Performance in London.
NMC Horizon Report Project Preview -- 2012 Museum Edition presented by Holly Witchey and Alex Freeman at the 2012 MCN Conference in Seattle, Washington on Thursday, November 8, 2012.
A presentation on how we are preparing to step through 'boxed media' into the world of Life Media Covergence.
1. Boxed Media
2. The Mobile Medium
3. Future of Media
IE Masters in Management Admissions Presentationsahaana7
This is my presentation for the Masters in Management program at IE business school. This is my topic : How do you imagine social interaction within 10 years, taking into consideration the impact of technology on human relations?
A decade ago, the higher education Web experience was segmented into walled gardens -- the public Web site, the course management system, online transactions, alumni communities, events calendars. The legacy of that structure was that our lifelong relationships with the college were interrupted as we students, faculty, staff, parents, and alumni moved from system to system.
The next-generation online ecosystem will let us re-organize these experiences, allowing for deepening engagement throughout our lives: from prospective student to elder alum. How will software like WordPress fit in? How can we evaluate, select, and configure systems to support our users' needs, rather than the other way around?
DSE2011 S29 - Using Mobile, Touch and Other Interactive Technologies to Validate User Engagement and Campaign Effectiveness
The 10 Biggest Problems and Solutions for DOOH Networks Flirting with Social Media and Mobile Applications
Textsl: a screen reader accessible virtual world client for second lifeEelke Folmer
Virtual worlds are not accessible to users who are visually impaired as they lack any textual representation that can be read with a screen reader. We developed an interface modeled after text based adventure games like zork that allows a screen reader user to iteratively interact with the popular virtual world of second life.
A book I designed and presented to Resource Interactive based on some research that I have done about the future of the interplay of digital and tangible objects.
Update on the iterative Kokonohashi project.
The kokonohanashi (「ここの話」 lit. 'talking about here') project works locally with a combination of analogue (notebooks, pens, laminated A4 posters, wire, legwork) and open low-tech digital tools (QR codes, stripped down Wordpress, email, smart-and-not-so-smart-phones) to investigate the development of a platform for discussion about, and positive action in, city space by the people who most matter - those who experience and use the place in their everyday lives.
It is run by Tokyo-based research and creation unit a-small-lab.
Please contact Chris Berthelsen at a-small-lab with all questions, comments, ideas, requests:
chris@a-small-lab.com
Follow a-small-lab on twitter @a_small_lab
Connectr8 - Exploding The Barriers To Social Computing (UKLUG 2009)Stuart McIntyre
My presentation to the UK Lotus User Group (UKLUG) in Edinburgh, 8 October 2009.
Aimed at relative newcomers to Enterprise 2.0 and Social Software, I spoke about the reasons why social computing is important, some of the challenges to gaining investment in the tools and driving adoption, and how to break through these barriers.
I try to make my presentations very visual, so these slides may not make a huge amount of sense on their own, so if you need any additional information, please get in touch!
차세대 쇼셜 네트워크 서비스에 대한 발표자료로서 2009년 2월 26일 KRnet 이다.
KRnet이란 'korea Internet Conference'로서 그 중 'Track : Convergence Promotion Services'에서 'Track : Convergence Promotion Services'의 발표자료이다. 발표제목은 'Next Social Network Service'이며 내용은 다음과 같다.
소셜네트워크 서비스란 쉽게 말해 ‘나의 프로필을 네트워크에 공유하여, 구인/구직에 실질적인 도움을 주는 웹 서비스의 일종이다. 그러나 쇼셜 네트워크란 아날로적 인맥망에서부터 시작하여 디지털 인맥망으로, 사회학에서부터 소프트웨어 개발학으로까지, 구인/구직의 연결망에서 관계의 매듭을 열어가는 연결망으로 발전 중에 있다. 본 강연은 네트워크 이론에 의한 수렴과 확산의 상호질서를 바
탕으로 소셜 서비스의 발전 과정과 그 의의를 진단한다. 특히 단문 서비스 중심의 소셜 서비스인 트위터(twitter), 이미지 기반의 소셜 서비스인 플리커(flickr), 동영상 맥락의 소셜 서비스인 유튜브(youtube), 프로필 중심의 소셜 서비스인 마이스페이스(myspace) 등이 각 매체의 허브로서 역할하며 어떻게 사회, 문화, 비즈니스적인 변화를 주는지를 소개한다. 강연을 통해 소셜 서비스의 각 허브들이 상
호작용하여 수렴되는 쇼셜 네트워크에서의 아이텐티가 어떻게 개인을 설명해주고 신뢰해주는 메커니즘을 가지는지를 분석할 예정이다. 즉 소셜 서비스란 개인과 집단의 신뢰의 증진을 위한 관계 맺기 서비스이다.
A Debate Dashboard to Support the Adoption of Online Knowledge Mapping ToolsIvana
Several web tools, also known as argument mapping tools, have been developed so far, which apply an organizational and visualization approach based on argument mapping. An argument map is a representation of reasoning in which the evidential relationships among claims are made wholly explicit using graphical or other non-verbal techniques. Argument mapping provides a logical rather than time-based debate representation of users’ contributions. This representation model has proved to provide users with several advantages, such as: i. encouraging evidence-based reasoning and critical thinking; ii. improving the understanding of wide amount of knowledge; iii. driving conversation toward effective deliberation; iv. expanding our capacity to grasp more complex discussions.
Nevertheless those technologies still do not have widespread diffusion and the level of adoption is low.
The aim of my PhD thesis is to investigate new technological solutions to support the adoption of argument mapping tools.
The main barrier to the adoption of mapping tools is the existence of constraints to the conversation that force users to respect pre-established communication formats and rules. Moreover, the literature suggests that the loss of information and feedback during conversation represents another important barrier to the adoption of mapping tools.
Therefore, the loss of immediacy, due to the formalization, coupled with the lack of information about users, interaction processes, and generated content, entails the users a higher cognitive effort and time consuming to learn how to use the tool. This makes the benefit/cost ratio too low for the average user, thus causing limited adoption (Davis, 1989).
To tackle this problem, we propose a Debate dashboard in order to provide users with visual feedback about the interaction between users and the content generated by them. This feedback aims at reducing cognitive efforts and making the benefits associated with using of arguments maps more evident. The dashboard will be composed of visualization tools which deliver such feedback.
IE Masters in Management Admissions Presentationsahaana7
This is my presentation for the Masters in Management program at IE business school. This is my topic : How do you imagine social interaction within 10 years, taking into consideration the impact of technology on human relations?
A decade ago, the higher education Web experience was segmented into walled gardens -- the public Web site, the course management system, online transactions, alumni communities, events calendars. The legacy of that structure was that our lifelong relationships with the college were interrupted as we students, faculty, staff, parents, and alumni moved from system to system.
The next-generation online ecosystem will let us re-organize these experiences, allowing for deepening engagement throughout our lives: from prospective student to elder alum. How will software like WordPress fit in? How can we evaluate, select, and configure systems to support our users' needs, rather than the other way around?
DSE2011 S29 - Using Mobile, Touch and Other Interactive Technologies to Validate User Engagement and Campaign Effectiveness
The 10 Biggest Problems and Solutions for DOOH Networks Flirting with Social Media and Mobile Applications
Textsl: a screen reader accessible virtual world client for second lifeEelke Folmer
Virtual worlds are not accessible to users who are visually impaired as they lack any textual representation that can be read with a screen reader. We developed an interface modeled after text based adventure games like zork that allows a screen reader user to iteratively interact with the popular virtual world of second life.
A book I designed and presented to Resource Interactive based on some research that I have done about the future of the interplay of digital and tangible objects.
Update on the iterative Kokonohashi project.
The kokonohanashi (「ここの話」 lit. 'talking about here') project works locally with a combination of analogue (notebooks, pens, laminated A4 posters, wire, legwork) and open low-tech digital tools (QR codes, stripped down Wordpress, email, smart-and-not-so-smart-phones) to investigate the development of a platform for discussion about, and positive action in, city space by the people who most matter - those who experience and use the place in their everyday lives.
It is run by Tokyo-based research and creation unit a-small-lab.
Please contact Chris Berthelsen at a-small-lab with all questions, comments, ideas, requests:
chris@a-small-lab.com
Follow a-small-lab on twitter @a_small_lab
Connectr8 - Exploding The Barriers To Social Computing (UKLUG 2009)Stuart McIntyre
My presentation to the UK Lotus User Group (UKLUG) in Edinburgh, 8 October 2009.
Aimed at relative newcomers to Enterprise 2.0 and Social Software, I spoke about the reasons why social computing is important, some of the challenges to gaining investment in the tools and driving adoption, and how to break through these barriers.
I try to make my presentations very visual, so these slides may not make a huge amount of sense on their own, so if you need any additional information, please get in touch!
차세대 쇼셜 네트워크 서비스에 대한 발표자료로서 2009년 2월 26일 KRnet 이다.
KRnet이란 'korea Internet Conference'로서 그 중 'Track : Convergence Promotion Services'에서 'Track : Convergence Promotion Services'의 발표자료이다. 발표제목은 'Next Social Network Service'이며 내용은 다음과 같다.
소셜네트워크 서비스란 쉽게 말해 ‘나의 프로필을 네트워크에 공유하여, 구인/구직에 실질적인 도움을 주는 웹 서비스의 일종이다. 그러나 쇼셜 네트워크란 아날로적 인맥망에서부터 시작하여 디지털 인맥망으로, 사회학에서부터 소프트웨어 개발학으로까지, 구인/구직의 연결망에서 관계의 매듭을 열어가는 연결망으로 발전 중에 있다. 본 강연은 네트워크 이론에 의한 수렴과 확산의 상호질서를 바
탕으로 소셜 서비스의 발전 과정과 그 의의를 진단한다. 특히 단문 서비스 중심의 소셜 서비스인 트위터(twitter), 이미지 기반의 소셜 서비스인 플리커(flickr), 동영상 맥락의 소셜 서비스인 유튜브(youtube), 프로필 중심의 소셜 서비스인 마이스페이스(myspace) 등이 각 매체의 허브로서 역할하며 어떻게 사회, 문화, 비즈니스적인 변화를 주는지를 소개한다. 강연을 통해 소셜 서비스의 각 허브들이 상
호작용하여 수렴되는 쇼셜 네트워크에서의 아이텐티가 어떻게 개인을 설명해주고 신뢰해주는 메커니즘을 가지는지를 분석할 예정이다. 즉 소셜 서비스란 개인과 집단의 신뢰의 증진을 위한 관계 맺기 서비스이다.
A Debate Dashboard to Support the Adoption of Online Knowledge Mapping ToolsIvana
Several web tools, also known as argument mapping tools, have been developed so far, which apply an organizational and visualization approach based on argument mapping. An argument map is a representation of reasoning in which the evidential relationships among claims are made wholly explicit using graphical or other non-verbal techniques. Argument mapping provides a logical rather than time-based debate representation of users’ contributions. This representation model has proved to provide users with several advantages, such as: i. encouraging evidence-based reasoning and critical thinking; ii. improving the understanding of wide amount of knowledge; iii. driving conversation toward effective deliberation; iv. expanding our capacity to grasp more complex discussions.
Nevertheless those technologies still do not have widespread diffusion and the level of adoption is low.
The aim of my PhD thesis is to investigate new technological solutions to support the adoption of argument mapping tools.
The main barrier to the adoption of mapping tools is the existence of constraints to the conversation that force users to respect pre-established communication formats and rules. Moreover, the literature suggests that the loss of information and feedback during conversation represents another important barrier to the adoption of mapping tools.
Therefore, the loss of immediacy, due to the formalization, coupled with the lack of information about users, interaction processes, and generated content, entails the users a higher cognitive effort and time consuming to learn how to use the tool. This makes the benefit/cost ratio too low for the average user, thus causing limited adoption (Davis, 1989).
To tackle this problem, we propose a Debate dashboard in order to provide users with visual feedback about the interaction between users and the content generated by them. This feedback aims at reducing cognitive efforts and making the benefits associated with using of arguments maps more evident. The dashboard will be composed of visualization tools which deliver such feedback.
This issue includes PRNG’s vision for Camp Santiago Joint Maneuver Training Center as THE premier Caribbean training destination, news from KFOR-13 and our troops in Kosovo and one of PRNG’s newest super troopers... The 1600th Explosive Ordnance Disposal Company!
Presentación de Noemi Benito, subdirectora de Citycesa sobre las técnicas de importación y exportación con el fin de facilitar a las empresas herramientas para poder iniciar su andadura en el comercio internacional
Into the twilight zone innovations for educationCynthia Calongne
Ten Colorado Technical University doctoral students and Dr. Cynthia Calongne presented their paper at the TCC 2011 Worldwide Online Conference April 13, 2011 called Into the Twilight Zone: Innovations for education, virtual worlds and emerging media.
TCC Worldwide Online Conference presentation on Web Privacy and Information Accountability by students from Colorado Technical University on April 18, 2012.
With Fashion Week to inspire us, this webinar focuses on sharing a few favorite digital trends for 2018. Instead of discussing denim separates and art-inspired prints, our team explores hot digital to keep an eye on. The webinar focuses on emerging technologies, exciting design trends and standout digital strategies to adopt in the new year.
Associate Creative Director Jessica DeJong and Chief Strategist Kalev Peekna dive into concepts that could disrupt how we think about digital experiences, as well as trends to easily fold into your 2018 marketing strategy.
Access the full recording: https://youtu.be/N_4XAsXDoYI
Relinquishing Control: Creating Space for Open Innovationfrog
frog Creative Director Thomas Sutton spoke on the main stage at the Lift conference in Geneva, Switzerland on February 2. His presentation is about cultivating empty spaces for open innovation to understand what people need and want from their products.
Havas' 18 innovation network and UCLA TFTDM have partnered to analyze the evolution of UX design of media platforms, driven by GAFA but not only. Recreating standards for the communication industry. Presented at Havas 3is internal event in Bogota, Colombia.
Using Microsoft Silverlight for Creating Rich Mobile User Experiencesgoodfriday
Come learn how use Microsoft Silverlight for Mobile to build rich mobile experiences including best patterns and practices, fluid and intuitive navigation, smart content organization, small form factor and cross-device support. This session also covers how to use tools like Microsoft Expression Blend to move beyond size considerations to create create stunning and meaningful vector-based graphics applications.
Responsive design, application development using APIs, and content strategy are hot topics in web development right now. These ideas belong to a bigger umbrella: ubiquitous computing and the role it plays in our lives. Traditional ideas of usability are undergoing dynamic changes as we move away from a desktop-first model of personal computing.
The internet refrigerator already exists and it's only the tip of the iceberg. In the near future, human-computer interactions will be thoroughly integrated into everyday objects and activities.
Postdesktop was a presentation to add clarity to responsive design as part of a larger context and to think about a shift that is changing the devices we use to access the web, the delivery method for education, the teaching and learning experience, and the whole of our lives.
Topics included a look at the role of pervasive computing:
• as it relates to responsive design
• in the classroom and textbooks
• in .edu marketing and utility on campuses
Written by Doug Gapinski and first delivered at PSU Web Conference 2012
Lecture 8 of the COMP 4010 course taught at the University of South Australia. This lecture provides and introduction to VR technology. Taught by Mark Billinghurst on September 14th 2021 at the University of South Australia.
Similar to Ubiquitous IA: Cross-Channel Strategy (20)
Opening Keynote for the 2019 STC Technical Communication Summit in Denver, Colorado by Peter Morville. Transcript is available at https://semanticstudios.com/tomorrows-architects/
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Top 5 Indian Style Modular Kitchen DesignsFinzo Kitchens
Get the perfect modular kitchen in Gurgaon at Finzo! We offer high-quality, custom-designed kitchens at the best prices. Wardrobes and home & office furniture are also available. Free consultation! Best Quality Luxury Modular kitchen in Gurgaon available at best price. All types of Modular Kitchens are available U Shaped Modular kitchens, L Shaped Modular Kitchen, G Shaped Modular Kitchens, Inline Modular Kitchens and Italian Modular Kitchen.
6. Architecture
Design
Technology
Information Architecture: It’s What You Do First.
6
7. Polar Bear IA
in•for•ma•tion ar•chi•tec•turen.
• The structural design of shared
information environments.
• The combination of organization,
labeling, search, and navigation
systems in web sites and intranets.
• The art and science of shaping
information products and experiences
to support usability and findability.
• An emerging discipline and
community of practice focused on
bringing principles of design and
architecture to the digital landscape.
7
8.
9.
10. Fragmentation
Fragmentation into multiple
sites, domains, and identities is
clearly a major problem. Users
don’t know which site to visit
for which purpose.
Findability
Users can’t find what they need
from the home page, but most
users don’t come through the
front door. They enter via a web
search or a deep link, and are
confused by what they find.
Even worse, most never use the
Library, because its resources
aren’t easily findable.
16. Where architects use
forms and spaces to design
environments for inhabitation,
information architects use
nodes and links to create
environments for understanding.
Jorge Arango, Architectures
16
31. “After a half-hour, a three-tone alert sounds…If the
bottle still has not been opened, the system makes an
automated reminder phone call to the patient or a
caregiver. The GlowCap system compiles adherence data
which anyone can be authorized to track. That way the
doctor can make sure Gramps stays on his meds.”
31
35. BrainPort
Camera in glasses
captures video.
Image recreated on
grid of 400 electrodes.
User feels the shape
on the tongue.
Brain learns to see
through the tongue.
35
36. Touchpoint Taxonomy Media
Book
Channel Platform Newspaper
Web Web Magazine
Product Social Media iOS Video
Packaging Email Android Audio
Print Catalog Messaging Poster
Mac OS X Billboard
Telephone
Call Center Print
MS Windows
Website
Blog Context
Facebook Home
Twitter Work
Walking
YouTube Device Driving
Email Desktop Shopping
Direct Mail Laptop
Scale
Plane
Radio Mobile Party
Covert
Tablet Personal
Television Television
Mobile
Social
Personal
Kiosk Location
Environmental
Time
Architectural
Task
Urban
36
40. Craft beautiful designs that deliver a quality experience
to your users no matter how large (or small) their display.
1. Fluid Grids
2. Flexible Images
3. Media Queries
40
42. Why Separate Mobile & Desktop Web Pages at Bagcheck?
With a dual template system, we were able to optimize:
1. Source Order
2. Media (Speed, Quality, Interaction)
3. URL Structure Navigation
4. Application Design at Top
Navigation at
Bottom
42
43. To make the right decisions about composition and
consistency, you need a cross-channel strategy.
43
67. “There is a problem in discussing systems only
with words. Words and sentences must, by
necessity, come only one a time in linear, logical
order. Systems happen all at once. They are
connected not just in one direction, but in many
directions simultaneously. To discuss them
properly, it is necessary to use a language that
shares some of the same properties as the
phenomena under discussion.”
68. "In an era of cross-channel
experiences and product-service
systems, it makes less and less
sense to design sitemaps and
wireframes without also..."
69. “…mapping the customer journey, modeling the system dynamics, and
analyzing impacts upon business processes, incentives, and the org chart."
74. IA Therefore I Am
Peter Morville
morville@semanticstudios.com
Understanding IA (Prezi)
http://is.gd/iaprezi
Blog
http://findability.org/
Twitter
@morville
74