1) The document discusses how to be effective on Twitter, including completing your profile with keywords, using lists to organize your stream and find your target audience, participating in relevant Twitter chats, and sharing engaging content through links and conversations.
2) It recommends tools like Hootsuite for stream management and analytics, and Crowdbooster for timing tweets and measuring effectiveness.
3) The presentation concludes by emphasizing being human, generous, thoughtful, consistent, and having conversations on Twitter, then requests feedback through a survey link.