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Beginning social media

Basic Twitter lingo to tools that will increase
your efficiency, learn how to build a Twitter
  community that helps you do your job
    better. Plus, tips for interaction and
       developing your voice online
Why should I care about this?
• Engagement is a two-way street.
• People are publishing their own stories. It’s a
  virtual town square.
• Because news is not an island of the same
  sources.
• Broadcasting vs. harnessing the power of the
  crowd to find the real stories.
• Joplin tornado disaster. Nashville flooding.
Tweet speak.
• RT: retweet
• MT: Modified tweet
• Reply: If start tweet with @twittername, only
  visible to people who follow you and person
  you’re replying to.
• Mention: Use someone’s Twitter handle as
  their name. Add period or text if mentioning
  to make visible to all your followers.
Reporting on Twitter
Reporting from the field
• Live tweeting (live note-taking)
• Anecdotes (even if it doesn’t make actual
  story)
• Photos
• Fast-breaking information
• Start finding sources by putting out call
Good journo tweeter
@BrianStelter        Why he’s good:

                     • Clear bio and contact info
                     • Retweets: some giving
                       insight, others with good
                       information
                     • Responds to questions
                     • Asks readers questions
                     • He follows around 2,000,
                       but approx. 85,000 follow
Good local tweeter
@ norahcarroll        Why she’s good
                      • Clear bio that shows
                        personality beyond job.
                      • Focus on what she usually
                        tweets about (tech, Des
                        Moines, running)
                      • Responds, makes effort to
                        connect IRL
                      • Links out, gives narration of
                        links rather than just
                        headlines
Facebook.
• Facebook.com/search
  shows public posts.
• Subscribe: People can
  subscribe to your
  public updates.
• To allow, click
  subscription link under
  your profile photo.
  Click to allow            **To post to subscribers, posts
  subscriptions.            must be public.
Why engage?
•   Build a community of tipsters/sources
•   Find the BEST sources
•   Listen in on what people are talking about
•   Build loyalty
•   Transparency.
Best practices: engage
• Respond to questions.
• Don’t fight over Twitter or
  Facebook: contact directly
  if escalates. (don’t feed
  trolls.)
• Boost engagement by
  asking a question or for
  feedback.
• Acknowledge tips
  publicly, thank those who
  help
Best practices for hearing/being heard
• Follow people on your beat and in the area.
• Organize by using public or private lists.
• Listorious.com
• When you respond and engage, your
  followers and community of sources will be
  likely to respond and engage: the ‘golden rule’
  of Twitter.
• Retweet.
Social media tips from Facebook
• Include a question or ask for feedback: 64
  percent increase in engagement.
• 5 line text with post gets 60 % more
  engagement, 4 line text gets 30 percent more
  engagement.
• Spike times: 7 & 8 am, 10 am, 4 & 5 pm, 12 &
  2 am.
How to not be a robot
•Don’t just publish links with
headlines
•Be personable
•Engage strangers
•Interact with people who reach
out to you
•Do what your mom says: Just be
yourself
How to develop your voice


•   Decide what you’ll tweet about
•   Be multidimensional, but have a focus
•   Clearly state your focus in your profile
•   Attach a face to that handle
•   Be consistent with tone and topic
•   Retweet those like you (even if they’re linking
    to something that’s not our content).
Social media ethics
• Hold tweets to same standard as
  blogging for accuracy and ethics
• Don’t RT unvalidated rumors
• Keep your B.S. detector on
• Correct mistakes in tweets, contact
  those who have retweeted with
  correct information.
• Same journalism, different medium.
How to make social media work for
              you:
            • Build a habit of checking in and
              tweeting in outlook
            • Organize by scanning lists.
            • Hootsuite shortens, gives
              insights and schedules posts
            • Ask your follower community
              for help and input with stories.
            • Set up text alerts from key
              sources.
Questions?
• Resources: Beginning social media links
  http://dmreg.com/dmsocialmediaclass

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Beginning social media

  • 1. Beginning social media Basic Twitter lingo to tools that will increase your efficiency, learn how to build a Twitter community that helps you do your job better. Plus, tips for interaction and developing your voice online
  • 2. Why should I care about this? • Engagement is a two-way street. • People are publishing their own stories. It’s a virtual town square. • Because news is not an island of the same sources. • Broadcasting vs. harnessing the power of the crowd to find the real stories. • Joplin tornado disaster. Nashville flooding.
  • 3. Tweet speak. • RT: retweet • MT: Modified tweet • Reply: If start tweet with @twittername, only visible to people who follow you and person you’re replying to. • Mention: Use someone’s Twitter handle as their name. Add period or text if mentioning to make visible to all your followers.
  • 5. Reporting from the field • Live tweeting (live note-taking) • Anecdotes (even if it doesn’t make actual story) • Photos • Fast-breaking information • Start finding sources by putting out call
  • 6. Good journo tweeter @BrianStelter Why he’s good: • Clear bio and contact info • Retweets: some giving insight, others with good information • Responds to questions • Asks readers questions • He follows around 2,000, but approx. 85,000 follow
  • 7. Good local tweeter @ norahcarroll Why she’s good • Clear bio that shows personality beyond job. • Focus on what she usually tweets about (tech, Des Moines, running) • Responds, makes effort to connect IRL • Links out, gives narration of links rather than just headlines
  • 8. Facebook. • Facebook.com/search shows public posts. • Subscribe: People can subscribe to your public updates. • To allow, click subscription link under your profile photo. Click to allow **To post to subscribers, posts subscriptions. must be public.
  • 9. Why engage? • Build a community of tipsters/sources • Find the BEST sources • Listen in on what people are talking about • Build loyalty • Transparency.
  • 10. Best practices: engage • Respond to questions. • Don’t fight over Twitter or Facebook: contact directly if escalates. (don’t feed trolls.) • Boost engagement by asking a question or for feedback. • Acknowledge tips publicly, thank those who help
  • 11. Best practices for hearing/being heard • Follow people on your beat and in the area. • Organize by using public or private lists. • Listorious.com • When you respond and engage, your followers and community of sources will be likely to respond and engage: the ‘golden rule’ of Twitter. • Retweet.
  • 12. Social media tips from Facebook • Include a question or ask for feedback: 64 percent increase in engagement. • 5 line text with post gets 60 % more engagement, 4 line text gets 30 percent more engagement. • Spike times: 7 & 8 am, 10 am, 4 & 5 pm, 12 & 2 am.
  • 13. How to not be a robot •Don’t just publish links with headlines •Be personable •Engage strangers •Interact with people who reach out to you •Do what your mom says: Just be yourself
  • 14. How to develop your voice • Decide what you’ll tweet about • Be multidimensional, but have a focus • Clearly state your focus in your profile • Attach a face to that handle • Be consistent with tone and topic • Retweet those like you (even if they’re linking to something that’s not our content).
  • 15. Social media ethics • Hold tweets to same standard as blogging for accuracy and ethics • Don’t RT unvalidated rumors • Keep your B.S. detector on • Correct mistakes in tweets, contact those who have retweeted with correct information. • Same journalism, different medium.
  • 16. How to make social media work for you: • Build a habit of checking in and tweeting in outlook • Organize by scanning lists. • Hootsuite shortens, gives insights and schedules posts • Ask your follower community for help and input with stories. • Set up text alerts from key sources.
  • 17. Questions? • Resources: Beginning social media links http://dmreg.com/dmsocialmediaclass