Twitter for Nonprofits
  Dawn Westerberg
   @DWesterberg
Orange Leap
• Constituent Relationship Management (CRM)
  System used by Nonprofits around the world
• Fundraising, Sponsorships, Events, website
  integration, and more
• Cloud-based
• Budget-friendly subscription pricing
• You can’t pick the best solution for your nonprofit
  if you don’t have a choice. Orange Leap gives
  you a fresh new choice.
January 17
            Integrated Marketing
         Why it matters & how to do it
• Mark Rhode from
  Russ Reid
• Learn why integrated
  marketing enables
  fundraisers to acquire
  and cultivate deeper
  relationships with
  prospects and donors
My Explanation of Social Media
•   LinkedIn = Boardroom, virtual professional group
•   Facebook = Backyard BBQ, open house
•   Twitter = Happy hour
•   Google+ = Blend of LinkedIn and Facebook (SEO)
•   Profiles on all = Valuable online real estate
Social Media as a means to
  Amplify and Accelerate
Integrated Approach
Connections &
Connections of Your Connections
Strategy Before Tactics
• What do you want to
  accomplish?
• Who do you want to
  influence?
• How do you measure
  success?
What do you want to
   accomplish?
          •   Education
          •   Fundraising
          •   Event participation
          •   Volunteer recruitment
          •   Stronger connection
              between organization
              and key constituents
Who do you want to influence?
• That’s who you’ll want
  to connect with on
  social media
• That’s who you’ll write
  for
• That’s who you’ll want
  to energize
How do you measure success?
              •   Specific
              •   Measurable
              •   Actionable
              •   Relevant
              •   Trackable
Tips
• Seek out those you
  know
• Make it easy to
  connect with you
  – Email signature
    buttons
  – Website
Social Media
                                   •   LinkedIn
                                   •   Google+
                                   •   Facebook
                                   •   Twitter
                                   •   Tools
                                   •   Resources

Profiles on each give rich link back
to your website, increase online
Footprint.
Twitter
• Microblog
• Developed as a one
  to many “texting” tool
• Limited to 140
  characters
• Tipping point SxSW
  as a way to identify
  hot sessions/parties
Twitter Profile
             •    Organization
             •    Logo
             •    Description
             •    Location
             •    Website
Twitter: Develop a Following
• 100/1000
• Following is voluntary,
  you can’t control
• Follow to be followed
• Start with who you
  know
  –   Volunteers
  –   Members
  –   Donors
  –   Media
• Communicate
Twitter Communication
• Tweets
• RT = ReTweets
• @ = target another
  Twitter user
• # = Hashtag
• DM = Direct Message
• It’s Public – tweet
  accordingly
Twitter Communications
• @ = target another
  Twitter user
Twitter Communication
• # = Hashtag
• Used for search
  – To find
  – To be found
• Used for events
• Used for chats
Twitter Lists
       • Lists make it easy to
         focus on strategic
         audiences.
         –   Volunteers
         –   Media
         –   Members
         –   Donors
         –   Sponsors
Tools - Hootsuite




Use columns to:
-Follow lists
-Add your LinkedIn and Facebook
feeds
-Monitor mentions
Tools - HootSuite
*Use AutoSchedule
to send out your
Tweets and updates
so that you can
spend time online
responding and
interacting.
Tools – Buffer app
Integrated Mix
       • Strategy, Audience,
         Message
       • Variety
          – Links, photos, videos
       • Frequency
          – Facebook 3X day
          – Twitter 10X day
             • 4 broadcast tweets
             • 6 on others
       • Engagement
Q&A
• Thank You!

• Dawn Westerberg
• dawn@dawnwesterberg.com
Resources
•   FREE eBook “7 Essential Stages of a
    Total Online Presence” by John
    Jantsch:
    http://dawnwesterberg.com/wp-
    content/uploads/2011/04/topebook-
    westerberg.pdf
•   http://nonprofitorgs.wordpress.com/
•   http://www.socialbrite.org/
•   http://www.idealware.org/
•   What the Plus! Google+ for the Rest of
    Us, Guy Kawasaki
•   Google+ for Business, Chris Brogan

Sbs twitter for nonprofits

  • 2.
    Twitter for Nonprofits Dawn Westerberg @DWesterberg
  • 3.
    Orange Leap • ConstituentRelationship Management (CRM) System used by Nonprofits around the world • Fundraising, Sponsorships, Events, website integration, and more • Cloud-based • Budget-friendly subscription pricing • You can’t pick the best solution for your nonprofit if you don’t have a choice. Orange Leap gives you a fresh new choice.
  • 4.
    January 17 Integrated Marketing Why it matters & how to do it • Mark Rhode from Russ Reid • Learn why integrated marketing enables fundraisers to acquire and cultivate deeper relationships with prospects and donors
  • 6.
    My Explanation ofSocial Media • LinkedIn = Boardroom, virtual professional group • Facebook = Backyard BBQ, open house • Twitter = Happy hour • Google+ = Blend of LinkedIn and Facebook (SEO) • Profiles on all = Valuable online real estate
  • 7.
    Social Media asa means to Amplify and Accelerate
  • 8.
  • 9.
  • 10.
    Strategy Before Tactics •What do you want to accomplish? • Who do you want to influence? • How do you measure success?
  • 11.
    What do youwant to accomplish? • Education • Fundraising • Event participation • Volunteer recruitment • Stronger connection between organization and key constituents
  • 12.
    Who do youwant to influence? • That’s who you’ll want to connect with on social media • That’s who you’ll write for • That’s who you’ll want to energize
  • 13.
    How do youmeasure success? • Specific • Measurable • Actionable • Relevant • Trackable
  • 14.
    Tips • Seek outthose you know • Make it easy to connect with you – Email signature buttons – Website
  • 15.
    Social Media • LinkedIn • Google+ • Facebook • Twitter • Tools • Resources Profiles on each give rich link back to your website, increase online Footprint.
  • 16.
    Twitter • Microblog • Developedas a one to many “texting” tool • Limited to 140 characters • Tipping point SxSW as a way to identify hot sessions/parties
  • 17.
    Twitter Profile • Organization • Logo • Description • Location • Website
  • 19.
    Twitter: Develop aFollowing • 100/1000 • Following is voluntary, you can’t control • Follow to be followed • Start with who you know – Volunteers – Members – Donors – Media • Communicate
  • 20.
    Twitter Communication • Tweets •RT = ReTweets • @ = target another Twitter user • # = Hashtag • DM = Direct Message • It’s Public – tweet accordingly
  • 21.
    Twitter Communications • @= target another Twitter user
  • 22.
    Twitter Communication • #= Hashtag • Used for search – To find – To be found • Used for events • Used for chats
  • 23.
    Twitter Lists • Lists make it easy to focus on strategic audiences. – Volunteers – Media – Members – Donors – Sponsors
  • 24.
    Tools - Hootsuite Usecolumns to: -Follow lists -Add your LinkedIn and Facebook feeds -Monitor mentions
  • 25.
    Tools - HootSuite *UseAutoSchedule to send out your Tweets and updates so that you can spend time online responding and interacting.
  • 26.
  • 27.
    Integrated Mix • Strategy, Audience, Message • Variety – Links, photos, videos • Frequency – Facebook 3X day – Twitter 10X day • 4 broadcast tweets • 6 on others • Engagement
  • 28.
    Q&A • Thank You! •Dawn Westerberg • dawn@dawnwesterberg.com
  • 29.
    Resources • FREE eBook “7 Essential Stages of a Total Online Presence” by John Jantsch: http://dawnwesterberg.com/wp- content/uploads/2011/04/topebook- westerberg.pdf • http://nonprofitorgs.wordpress.com/ • http://www.socialbrite.org/ • http://www.idealware.org/ • What the Plus! Google+ for the Rest of Us, Guy Kawasaki • Google+ for Business, Chris Brogan

Editor's Notes

  • #7 If you’ve thought of SM as these things off by themselves – I suggest looking at them in a different way – as a part of your overall mix.
  • #9 Integrated approach to communications. Regardless of type of organization (NP, Assn, B2C, B2B) Integration yields best results. Of the tools at your disposal – Event, Traditional Marketing, Network all have a limited audience. Social media, by comparison, has the potential to reach 3X, 5X, 10X your established connections.