Transactional analysis is a technique used to help people better understand their own and other's behavior, especially in interpersonal relationships. It offers a model of personality and the dynamics of self and its relationship to others that makes possible a clear and meaningful discussion of behavior. The Johari Window model is used to illustrate and improve self-awareness and mutual understanding between individuals in a group by categorizing what is known and unknown about a person by themselves and others. It divides information into four regions: open, blind, hidden, and unknown.

1. Presented by :
Balbir Swami
Roll No. 14103002
M.Com(F) Transactional Analysis & Johari Window 1

2.  It was introduced by Eric Berne.
 Transactional analysis is a technique used to help people
better understand their own and other’s behavior,
especially in interpersonal relationships.
 It is a good method for understanding interpersonal
behavior.
 It offers a model of personality and the dynamics of self
and its relationship to others that makes possible a clear
and meaningful discussion of behavior.
Transactional Analysis & Johari Window 2

3.  It refers to the method of examine which ego state
gives rise to the transactional stimulus and
transactional response in any transaction so that the
behaviour of people can be forecasted.
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4. ‘’Transactional analysis is the technique to understand the
human behaviour and study of feeling”.
Paul Hersey
‘’Transactional analysis is a technique used to help people better
understand their own and other’s behaviour , especially in
interpersonal relationship’’.
Stephen P. Robbins
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5. 1. Knowledge Of Ego States
2. Based On Interpersonal Relations
3. Mental Exercise
4. Group Therapy
5. Development Of The Blueprint Of Mind
6. Guide For Managers
7. Concept Of Human Behaviour
8. Control Over Employee Behaviour
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6. 1. Ego States
2. Transactions
3. Life Position
4. Strokes
5. Games
6. Script Analysis
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7.  It refers to a pattern of behaviour that a person
develops on the basis of experiences as he or she grows
up.
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8.  Ego states present in all the person.
 It influence the human behaviour.
 Ego states are the recording in the mind of a person of
all the experience of the past.
 Ego states are the reflection of the past.
 It can be positive or negative.
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9. 9
BASIC HUMAN EGO STATES
(PERSONALITY STATES)
THREE BASIC
EGO STATES
FURTHER BREAKDOWN OF EGO STATES
P
(PARENT)
A
(ADULT)
C
(CHILD)
CRITICAL PARENT
NURTURING PARENT
ADULT
ADAPTED CHILD
NATURAL CHILD
LECTURING, CRITICIZING, MANY
“OUGHTS”, “SHOULD” &”DON’TS”
CONSOLING, “TAKING CARE” OF
OTHERS, SYMPATHY
OBJECTIVE, RATIONAL, ORIENTED
TOWARD PROBLEM SOLVING, DE-
EMPHASIZE EMOTION
MODIFIED BEHAVIOUR TO CONFORM
TO ADULT EXPECTATIONS,
MANUPULATIVE, SUMBISSIVE
PLAYFUL, IMPULSIVE, NATULRALLY
CURIOUS &CREATIVE, FUN LOVING,
REBELLIOUS
Transactional Analysis & Johari Window

10.  When two people meet, their exchange of thought is
called transaction.
 It has two parts
I. Stimulus
II. Response
• Both the stimulus and response are linked with ego
states.
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11. Transactional Analysis & Johari Window 11

12.  1.Parents- Child Transactions
P P
A
CC
A
2.Adult-Adult Transactions
P P
A
CC
A
3.Child-Child Transactions
P P
A
CC
A
1. Parents- child vs. Adult –Adult Transactions
P P
A
CC
A
ii) Child- Parents vs. Child Parents Transactions
P P
A
CC
A
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13. 3. Ulterior Transactions
1) At social level
2) At psychological level
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P P
A
CC
A

14.  It refers to dominant way of relating to people for a
lifetime.
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15. I am OK
You are not OK
I am OK
You are OK
I am not OK
You are not OK
I am OK
You are OK
AttitudetowardsSelf
+ve
-ve
+ve-ve
Attitude towards othersTransactional Analysis & Johari Window 15

16. 1.I Am Ok You Are Ok 2.I am ok You are not ok
 Cooperative attitude
 Problem solving
 Resilient
 Normative
 Innovative
 Word obsessive
 Aggressiveness
 Prescriptive
 Patronising
 complaining
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17. 3.I am not Ok you are Ok 4.I am not ok you are not Ok
 Dependent attitude
 Ingratiating
 Overwhelmed
 Indifferent
 intropunitive
 Cynical
 Sulky
 Overindulgent
 Traditional
 Humorous
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18.  Nobody wants to live in a vacuum or emptiness .
 Everybody wants to live among the people in society
and work according to his abilities.
 It refers to any act of recognition for another’s
presence.
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19. 1.Positive Strokes
2.Negative Strokes
3. Mixed Strokes
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20.  Everybody behaves with other people in two ways.
 1st the behaviour that is free from deceit, and 2nd the
behaviour that deceitful.
 The behaviour characterised by deceit is called Game.
 It refers to office politics.
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21.  It refers to the techniques of uncovering the early
decisions, made unconsciously, as to how life shall be
lived.
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22. 1) Developing Suitable Managerial Styles
2) Developing Positive Attitude
3) Developing Harmonious Relations
4) Ensuring Organisational Development
5) Motivating Employees
6) Implementing Changes Easily
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23.  The Johari Window model is a simple and useful tool for
illustrating and improving self-awareness, and mutual
understanding between individuals within a group.
 The Johari Window model can also be used to assess and
improve a group's relationship with other groups.
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24.  The Johari Window model was devised by American
psychologists Joseph Luft and Harry Ingham in 1955,
while researching group dynamics at the University of
California Los Angeles.
 The model was first published in the Proceedings of the
Western Training Laboratory in Group Development by
UCLA Extension Office in 1955, and was later expanded
by Joseph Luft.
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25.  Luft and Ingham called their Johari Window model
'Johari' after combining their first names, Joe and Harry.
In early publications the word appears as 'JoHari'.
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26. Today the Johari Window model is especially relevant due
to modern emphasis on, and influence of
 soft skills
 behavior
 empathy
 cooperation
 inter-group development
 interpersonal development.
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27.  The Johari Window soon became a widely used model for
understanding and training self-awareness, personal
development, improving communications, interpersonal
relationships, group dynamics, team development and
inter-group relationships.
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28.  The Johari Window model is also referred to as a
'disclosure/feedback model of self awareness', and by
some people an 'information processing tool'.
 The Johari Window actually represents information -
feelings, experience, views, attitudes, skills, intentions,
motivation, etc. - within or about a person - in relation to
their group, from four perspectives.
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29.  The four Johari Window perspectives are called 'regions'
or 'areas' or 'quadrants'.
 Each of these regions contains and represents the
information - feelings, motivation, etc. – known about the
person,
 in terms of whether the information is known or unknown
by the person, and whether the information is known or
unknown by others in the group.
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30. 1. what is known by the person about him/herself and is also
known by others - open area, open self, free area, free self,
or 'the arena‘.
2. what is unknown by the person about him/herself but
which others know - blind area, blind self, or 'blind spot‘.
3. what the person knows about him/herself that others do
not know - hidden area, hidden self, avoided area, avoided
self or 'facade‘.
4. what is unknown by the person about him/herself and is
also unknown by others - unknown area or unknown self.
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31. OPEN
(known to others and also self)
BLIND
(unknown to self but known to others)
HIDDEN
(known to self but unknown to others)
UNKNOWN
(unknown to self and unknown to
others)
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32.  Johari region 1 is also known as the 'area of free activity'. This is
the information about the person –
 behavior,
 attitude,
 feelings,
 emotion,
 knowledge,
 experience,
 skills,
 views, etc.
 known by the person ('the self') and known by the group
('others').
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33.  Johari region 2 is what is known about a person by
others in the group, but is unknown by the person
him/herself.
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34.  what is known to ourselves but kept hidden from, and
therefore unknown to others.
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35.  It contains information, feelings, talent abilities, aptitudes,
experiences etc., that are unknown to the person
him/herself and unknown to others in the group.
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36. • an ability that is under-estimated or un-tried through lack
of opportunity, encouragement, confidence or training.
• a natural ability or aptitude that a person doesn't realize
they possess
• a fear or aversion that a person does not know they have
• an unknown illness
• repressed or subconscious feelings
• conditioned behavior or attitudes from childhood
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37.  Some thing are perhaps better not to Communicated (like
mental or health problem)
 Some people may pass on the information they received
further then we desire.
 Some people may react negatively.
 Using johari window is useless exercise if it is not linked
to the activities that reinforce positive behavior or that
correct negative behavior.
 Some cultures have a very open and accepting approach to
feedback and others do not.
 Some people take personal feedback offensively.
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38. Transactional Analysis & Johari Window 38