18 warning signs you need to be a better manager... plus tips to improve!Halogen Software
Even the best managers are always looking for ways to improve (that’s what makes them great). No matter what your weaknesses are, we have tips – 18 of them – that will help you be your best.
Some of these managerial missteps may sound familiar:
- You constantly change your mind about project direction
- You say you keep an eye on things; your employees say you micromanage
- You're never wrong, no matter what happens
- You avoid dealing with employee issues until the situation gets out of hand
Check out this SlideShare, 18 Warning Signs You Need to be a Better Manager, and make it your year to shine as a manager.
In the workplace interpersonal skills are very important for getting and keeping organizational business growth or team performance graph high. Most of the cases we find that people are not aware or don't try to give focus to get improve self interpersonal skills within the team at the workplace. As a result the expected outcomes among the team not achieved. In my last 15 years experience I have observed that due to the lacking of individual's positive attitudes, IS cannot be improved at workplace. I have gathered some points and mentioned below. I believe these points would be effective if we can follow at our work place for improving our workplace interpersonal skills to meet the team goal.
18 warning signs you need to be a better manager... plus tips to improve!Halogen Software
Even the best managers are always looking for ways to improve (that’s what makes them great). No matter what your weaknesses are, we have tips – 18 of them – that will help you be your best.
Some of these managerial missteps may sound familiar:
- You constantly change your mind about project direction
- You say you keep an eye on things; your employees say you micromanage
- You're never wrong, no matter what happens
- You avoid dealing with employee issues until the situation gets out of hand
Check out this SlideShare, 18 Warning Signs You Need to be a Better Manager, and make it your year to shine as a manager.
In the workplace interpersonal skills are very important for getting and keeping organizational business growth or team performance graph high. Most of the cases we find that people are not aware or don't try to give focus to get improve self interpersonal skills within the team at the workplace. As a result the expected outcomes among the team not achieved. In my last 15 years experience I have observed that due to the lacking of individual's positive attitudes, IS cannot be improved at workplace. I have gathered some points and mentioned below. I believe these points would be effective if we can follow at our work place for improving our workplace interpersonal skills to meet the team goal.
The need for the leaders of today is empathy. It encourages commitment and cooperation, with companies even investing in training their managers to be more empathetic.
Some slides on people management: why managing people in the software development lifecycle, how to manage people and how to choose team members of a project.
Find out what it means to have tact and diplomacy. Read on how people often invalidate each other and how you can improve on your effective listening skills.
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
This Video provides detail information about Team Management, observation @ work place.
For more details, please log in to www.rekruitin.com
Thanks,
ReKruiTIn.com
# 8855041500
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
People Management Training, Strategic People Management, Fundamentals, How to...Bryan Len
People management includes an understanding of employment law, of training and to motivate employees and giving constructive feedback to assist with business development and personal and professional growth.
Why People Management Is Essential ?
To achieve outcomes through other people.
To manage business operations while leading people at the same time.
supervise the connection between senior or executive management and personnel
Learn how to inspire every individual of your team, even if they don’t believe in your values.
Use proactive and corrective feedback to deal with problem personnel
Learning Opportunities:
The role of a supervisor or manager
Managing performance
Effective communication
Managing the performance conversation
Questioning skills
Delegating
Giving and receiving feedback
Managing according to the situation
Who Should Take This course ?
People management training is a 3-day course designed for:
Managers
Supervisors
Project managers
Team managers
HR managers
Course Outline :
Synopsis of people management
People management fundamentals
Personnel functions
Strategic people management
Strategic people management approaches
How to accomplish best outcomes?
Encouraging well-being
Organizational culture
Practice to good ethics
Want To Learn More ?
Visit tonex.com for course and workshop detail.
People management training, Strategic People Management, Fundamentals, How to Accomplish Best Outcomes?
https://www.tonex.com/training-courses/people-management-training/
These are the slides from a presentation given on 10/5/14 for ELTAU, looking at persuasive language and techniques which can be used across a number of industries, including language training and communication services.
Book Summary: The Technology Fallacy (How People Are the Real Key to Digital...Abhijit Das
Authored by: Gerald C. Kane , Anh Nguyen Phillips , Jonathan R. Copulsky and Garth R. Andrus
Over the course of four years, authors Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky and Garth R. Andrus surveyed more than 16,000 businesspeople worldwide about the impact of digital disruption on their organizations. The researchers’ insights can help guide any company to “digital maturation.” They found that technology alone doesn’t drive digitalization. Rather, a firm’s talent, culture, adaptability and leadership matter most. The authors offer strong arguments, detailed examples and solid advice, including a warning not to copy another firm’s digital path but to adapt the process to your unique culture.
This presentation explains how HR goals and objectives are related to communication and engagement, the financial case for strategic communication, and the link between communication and engagement.
This presentation was designed to be presented in front of an audience. Therefore, please read the slide notes that accompany the slides.
The need for the leaders of today is empathy. It encourages commitment and cooperation, with companies even investing in training their managers to be more empathetic.
Some slides on people management: why managing people in the software development lifecycle, how to manage people and how to choose team members of a project.
Find out what it means to have tact and diplomacy. Read on how people often invalidate each other and how you can improve on your effective listening skills.
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
This Video provides detail information about Team Management, observation @ work place.
For more details, please log in to www.rekruitin.com
Thanks,
ReKruiTIn.com
# 8855041500
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
People Management Training, Strategic People Management, Fundamentals, How to...Bryan Len
People management includes an understanding of employment law, of training and to motivate employees and giving constructive feedback to assist with business development and personal and professional growth.
Why People Management Is Essential ?
To achieve outcomes through other people.
To manage business operations while leading people at the same time.
supervise the connection between senior or executive management and personnel
Learn how to inspire every individual of your team, even if they don’t believe in your values.
Use proactive and corrective feedback to deal with problem personnel
Learning Opportunities:
The role of a supervisor or manager
Managing performance
Effective communication
Managing the performance conversation
Questioning skills
Delegating
Giving and receiving feedback
Managing according to the situation
Who Should Take This course ?
People management training is a 3-day course designed for:
Managers
Supervisors
Project managers
Team managers
HR managers
Course Outline :
Synopsis of people management
People management fundamentals
Personnel functions
Strategic people management
Strategic people management approaches
How to accomplish best outcomes?
Encouraging well-being
Organizational culture
Practice to good ethics
Want To Learn More ?
Visit tonex.com for course and workshop detail.
People management training, Strategic People Management, Fundamentals, How to Accomplish Best Outcomes?
https://www.tonex.com/training-courses/people-management-training/
These are the slides from a presentation given on 10/5/14 for ELTAU, looking at persuasive language and techniques which can be used across a number of industries, including language training and communication services.
Book Summary: The Technology Fallacy (How People Are the Real Key to Digital...Abhijit Das
Authored by: Gerald C. Kane , Anh Nguyen Phillips , Jonathan R. Copulsky and Garth R. Andrus
Over the course of four years, authors Gerald C. Kane, Anh Nguyen Phillips, Jonathan R. Copulsky and Garth R. Andrus surveyed more than 16,000 businesspeople worldwide about the impact of digital disruption on their organizations. The researchers’ insights can help guide any company to “digital maturation.” They found that technology alone doesn’t drive digitalization. Rather, a firm’s talent, culture, adaptability and leadership matter most. The authors offer strong arguments, detailed examples and solid advice, including a warning not to copy another firm’s digital path but to adapt the process to your unique culture.
This presentation explains how HR goals and objectives are related to communication and engagement, the financial case for strategic communication, and the link between communication and engagement.
This presentation was designed to be presented in front of an audience. Therefore, please read the slide notes that accompany the slides.
communication process, verbal & non verbal communication, oral & written communication, importance of communication, communication flow, communication barrier, 7 C's of communication, listening skills, types of listening, 7 ways to improve ur listening, barriers of listening
HOW TO MASTER GOOD COMMUNICATION SKILLS AND CONFIDENCEUsman Olayinka
To make people recognize that communication is an essential tool for being a success in any chosen commerce field. Communication is also an important tool for thinking, speaking and getting things done.
Motto: Be Brief, Be Sincere, Be Seated!
Communication & Interpersonal Skills at Multi Cultural WorkplaceTimothy Wooi
Course Objective
To set clear guidelines for effective communication and to consider the role of good interpersonal skills in the multicultural workplace by understanding:
different behavioral styles and learn to modify your behavior to achieve best results
how to stay present 'in the moment', 'listen for intent', and influence your listener positively
how to give and receive constructive feedback as a way to build better relationships
To demonstrate assertive behavior
how to communicate effectively when the stakes are high and you need to neutralize arguments effectively
To create individual action plans for ongoing personal development by making use of all of the above skills to ensure effective teamwork
Course Content
Interpersonal Skills
Introduction (Interaction & Person)
Importance of Interpersonal Skills
Communication in Interpersonal Skills
Tools in Interpersonal Skills
Verbal communication
Non-verbal communication
Listening skills
Negotiation
Problem-solving
Decision-making
Assertiveness
Emotional Quotion (EQ) with Interpersonal Skills
Integrating EQ to Interpersonal Skills to perform better at your workplace.
How can you develop your EQ skills to perform better at your workplace position?
Interpersonal Skills Workshop
Applying EQ to Address Your Workplace Challenges
Communication and Interpersonal SkillsTimothy Wooi
Interpersonal skills are the attitudes and habits that make workers at any seniority level valuable employees and contributing members of the work environment.
Interpersonal skills comes from the root word Interaction & Person. In other words it is the communication among two or more persons.
They include communication and social skills, teamwork, problem solving and critical thinking, and professionalism (time management and appearance).
Course Purpose
To set clear guidelines for effective communication and to consider the role of good interpersonal skills in the multicultural workplace by understanding:
- different behavioral styles and learn to modify your behavior to achieve best results
- how to stay present 'in the moment', 'listen for intent', and influence your listener positively
- how to give and receive constructive feedback as a way to build better relationships to demonstrate assertive behavior
- how to communicate effectively when the stakes are high and you need to neutralize arguments effectively
To create individual action plans for ongoing personal development by making use of all of the above skills to ensure effective teamwork
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
2. CONTENT
UNIT I: FUNDAMENTALS OF COMMUNICATION
Role & Importance of communication
Types of Communication
Business Communication
Key stages of communication cycle, Impact of Information Technology
UNIT 2: COMMUNICATION BARRIERS
Barriers to communication
Dealing with communication barriers
7 Cs of communication
Tips for Effective Communication
UNIT 3: LANGUAGE PROFICIENCY
Benefits of learning Language
Importance of Business language
Importance of reading
3. 7 Cs of communication
Tips for Effective Communication
UNIT 3: LANGUAGE PROFICIENCY
Benefits of learning Language
Importance of Business language
Importance of reading
Building Vocabulary: Active, Passive Vocab.
Words often confused
Words often misspelt
Common errors in English
Tips for improving Vocabulary
UNIT 4: ORAL COMMUNICATION
Features of Oral Communication
Methods of oral communication
4. Conversation skills
Group discussion skills
Examples from Corporate & Retail Situations
UNIT 5: WRITTEN COMMUNICATION
Features of Written Communication
Basic Principles of Written Communication
Business letters, Inviting quotations
Sending quotations
Placing orders
Inviting tenders
Sales letters
Claim & adjustment letters and social correspondence
Notices
Agenda of Meeting
Minutes of Meeting
5. Emailing – Introduction, types
Writing effective e mails
Text messaging
Examples from Corporate & Retail Situations
Report Writing
Making notes
UNIT 6: WRITING RESUME
Categories of Job Applications
Bio-data, Resume and Curriculum Vitae
Features of Good Resume
Types of Resume Writing the Resume Writing Covering Letter
Practical Hints for Writing Covering Letter
6. UNIT 7: NON VERBAL COMMUNICATION
Body language
Paralanguage
9. PURPOSE
1. Flow of Information.
2. Coordination.
3. Learning Management Skills.
4. Preparing People to Accept Change.
5. Developing Good Human Relations.
6. Ideas of Subordinates Encouraged.
10. IMPORTANCE
1. Base for Action:
2. Planning Becomes Easy:
3. Means of Coordination:
4. Aids in Decision-Making:
5. Provides Effective Leadership:
6. Boosts Morale and Motivation:
11. TYPES OF
COMMUNICATION
TYPES OF COMMUNICATION ON THEBSIS OF MEDIUM
Verbal : WRITTEN AND ORAL COMMUNICATION
Non Verbal : BODYLANGUAGE AND PARALANGUAGE
ON THE BASIS OF GROUPS.
Formal communication
Informal communication
ON THE BASIS OF FLOW( business communication)
Upward
Downward
Horizontal
Diagonal
12. UNIT 2
BARRIERS
Mechanical
Semantic and Language
Psychological
Physical
Cross cultural
Status (social status):
13. OVERCOMING BARRIERS
Have Clarity In Your Thoughts
Understand the needs of your audience
Seek the Advice of others before Communicating
Take adequate care of your Tone
Have a Feedback from the receiver
Retain Consistency about the Message(reduces confusion)
Keep a Routine check on the communication system
Make use of the body language (confident, prepared, unbiased, influence or persuasion
Avoid overloading too much of information(clarity)
Reduce the level of noise as far as possible(physical barrier) l4 level of volume.
Communication chain should be short
Keep your Anger in Control(pitch normal, tone proper, rate of speaking) normal
14. EFFECTIVE COMMUNICATION
Don't Show Negative Body Language
Do Not Interrupt the Other Person
Think Before You Speak
Listen Well
Don't be Defensive or attacking – Be Neutral
Don't Deviate
Be Confident of Your Ideas
Be Open to Receiving Feedback
Use the Right Communication Method
Shake Hands Firmly!
16. UNIT 3
LANGUAGE PROFICIENCY
“Proficiency is the ability to use language in real world situations in a spontaneous
interaction and non-rehearsed context and in a manner acceptable and appropriate to
native speakers of the
language”.
17. BENFITS OF LEARNING
LANGUAGES
Cognitive thinking and problem-solving
Improves Memory
Enhances the Ability to Multi-Task
Cross cultural communication
Enhances Decision-Making
Increases Networking Skills
Provides Better Career Choices
18. IMPORTANCE OF READING
1. Expose Yourself to New Things
2. Self Improvement
Books are the quietest and most constant of friends; they are the most
accessible and wisest of counselors, and the most patient of teachers. -Charles
W. Elio-
3. Improve Understanding
4. Preparation to Action
Reading is a starting step of many things, which build a more solid stairs for
you to climb up achieving something big out there.
5. Gain Experience from Other People
The art of reading is in great part that of acquiring a better understanding of life
from one’s encounter with it in a book. | André Maurois
6. Tools of Communicating
7. Connecting Your Brain
Because silence exists with total abandon, it is fearless. Because silence is
fearless, it holds the power that can break through any barrier. | On Silence
19. BUILDING VOCAB
“Vocabulary is all about words — the words in a language which one uses or a special
set of words you are trying to learn.”
20. ACTIVE AND PASSIVE
VOCAB Passive vocabulary refers to words that learners understand but are not yet able to use.
Active vocabulary, on the other hand, is the words that learners understand and use in
speaking or writing.
HOW TO COVERT PASSIVE VOCAB TO ACTIVE VOCAB
Memorize the synonyms (do not use dictionary)
Say no favorite words(less usage of plague words) eg. Very big= huge, very very
big=gigantic.
Write a new word in the note book and use them .
Keep learning
Practice the pronunciation
Reading loudly.
Practice writing an essay, stories etc.
21. TIPS TO IMPROVE
VOCAB
Read, read, and read.
Keep a dictionary and thesaurus handy.
Use a journal.
Learn a word a day.
Go back to your roots.
Play some games.
Engage in conversations.
Practice
22. ORAL COMMUNICATION
Implies communication through mouth.
It includes individuals conversing with each other, be it direct conversation or telephonic
conversation.
Speeches, presentations, discussions are all forms of oral communication.
Oral communication is generally recommended when the communication matter is of
temporary kind .
Face to face communication (meetings, lectures, conferences, interviews, etc.) is
significant so as to build a rapport and trust.
23. FEATURES
There is high level of understanding and transparency in oral communication as it is
interpersonal.
There is no element of rigidity in oral communication. There is flexibility for allowing
changes in the decisions previously taken.
The feedback is spontaneous in case of oral communication. Thus, decisions can be
made quickly without any delay.
Oral communication is not only time saving, but it also saves upon money and efforts.
Oral communication is best in case of problem resolution. The conflicts, disputes and
many issues/differences can be put to an end by talking them over.
Oral communication is an essential for teamwork and group energy.
Oral communication promotes a receptive and encouraging morale among
organizational employees.
Oral communication can be best used to transfer private and confidential
information/matt
24. DISADVANTAGES
Relying only on oral communication may not be sufficient as business communication is
formal and very organized.
Oral communication is less authentic than written communication as they are informal
and not as organized as written communication.
Oral communication is time-saving as far as daily interactions are concerned, but in
case of meetings, long speeches consume lot of time and are unproductive at times.
Oral communications are not easy to maintain and thus they are unsteady.
There may be misunderstandings as the information is not complete and may lack
essentials.
It requires attentiveness and great receptivity on part of the receivers/audience.
Oral communication (such as speeches) is not frequently used as legal records except
in investigation work..
25. METHODS OF O.C
Face to Face Conversation.
Telephonic Conversation
Oral Communication includes-
Lectures Speech
Group discussion
Social gatherings
Interview Conference & Meeting
26. CONVERSATION SKILLS
TIPS TO IMPROVE CONVERSATION SKILLS:
Understanding point of view
Involvement
Listen carefully (verbal+nonverbal)
Gentle interruptions
Non verbal communication
Analyze the mood
Treat everyone equally
Dyadic communication: oral communication involving 2-8 individuals.
27. GROUP DISCUSSION
GD is a discussion among few people for 10-20 minutes and to reach a final consensus.
SKILLS JUDGED IN G.D
Communication
Attitude and Confidence
Interaction
Listening
Decision making
Problem solving
Subject knowledge
Leadership
28. TIPS G.D
Initiate the discussion
Allow others to speak
Speak clearly
Keep eye contact
Moderate the discussion
Paralanguage
29. DO NOT G.D
Don't initiate if you Do not know the topic
Don’t argue
Don’t be aggressive
Don’t Over speak
Think before speaking
Don’t interrupt
30. WRITTEN
COMMUNICATION
Effective writing involves careful choice of words, their organization in correct order in
sentences formation as well as cohesive composition of sentences.
Also, writing is more valid and reliable than speech. But while speech is spontaneous,
writing causes delay and takes time as feedback is not immediate.
33. IMPORTANCE
Written communication usually requires more thought and effort than any other modes of
communication.
Must be concise, informative and easy to read as both an informative and instructional
tool.
Written communication can take the form of legal documents or manuals.
Written communication is also important for instructing employees on certain tasks and
projects.
Written communication in the form of reports or presentations.
Written communication is also important for business advertising
34. PRINCIPLES OF WRITTEN
COMMUNICATION
Know your audience.
Know your purpose.
Know your topic.
Anticipate objections.
Present a rounded picture.
Achieve credibility with your audience.
Follow through on what you say.
Communicate a little at a time.
Present information in several ways.
Develop a practical, useful way to get feedback.
Use multiple communication techniques.
40. E-MAIL
What is E-Mail
• Text-based mail sent via the computer from
one person to another
• A Push Technology
• It waits for You
• It is One-to-Many and almost Free
41. EFFECTIVE E-MAIL
WRITING
Selecting Your Audience Correctly
Using Distribution Lists
Composing Your Messages
Make the heading meaningful
Keep each message short and clear.
Start each message by stating its purpose/context
42. EXAMPLE
POOR EMAIL
Jon,
Hey, I was just thinking about the meeting we had about the new
workshop you were planning for next week about resume-writing. I
think
that we may have forgotten to include all of the students who might
benefit
from this workshop. There are several groups of students at the School
of
Public Health that were not on your list. Of course you may have added
them to you list since our last meeting. Sara from the School of Public
Health contacted me to ask if the students from the Epidemiology
program
were on our list of included students. She also wanted a list of all of the
included departments from the School of Public Health. Can you send
me
a list of all of the included student groups? I can then send the relevant
43. BETTER EMAIL
Jon,
Can you send me a list of the students included in the resume
writing.
workshop by tomorrow?
We may have forgotten to include all of the students who
might benefit from this workshop. There are several groups of
students at the School of Public Health that were not on your
list. Sara from the School of Public Health contacted me to ask
if the students from the Epidemiology program were on our
list. I will send her that information tomorrow after I get the
list from you.
Thanks,
Rachell
44. REPORT WRITING
“A report is a statement of the result of an investigation or of any matter on which
definite information is required.” (Oxford English Dictionary)
45. OBJECTIVES OF RW
Understand the purposes of a report.
Plan a report.
Understand the structure of a report.
Collect information for your report.
Organize your information.
Use an appropriate style of writing.
Present data effectively.
Understand how to lay out your information in an appropriate way.
46. TYPES OF RW
During your time at university you may be asked to write different types of report.
Laboratory reports.
Technical reports.
Reports of a work placement or industrial visit.
Reports of a field trip or field work.
Business reports
47. STEPS IN WRITING A
REPORT
1.Subject matter
2.Preparation of the final outline
Outlines are the framework upon which long written works are constructed.
They are an aid to the logical organization of the material and a reminder of the points
to be stressed in the report.”
3. Preparation of the rough draft
This follows the logical analysis of the subject and the preparation of the final outline.
Such a step is of utmost importance for the researcher now sits to write down what he
has done in the context of he is research study.
He will write down the procedure adopted by him in collecting the material for his study
along with various limitation faced by him
.The various suggestion he wants to offer regarding the problem concerned.
4. Rewriting and polishing of the rough draft.
This step happens to be most difficult part of all formal writing. •
In addition the researcher should give due attention to fact that in his rough draft he has
been consistent or not. He should the mechanics of writing- grammer, spelling and
usage.
48. Contd.
5. Preparation of the final bibliography:-
Next in order come the task of the preparation of the final bibliography. The bibliography
,which is generally appended to the research report.
The bibliography should be arranged alphabetically.
Generally this pattern of bibliography is considered convenient and satisfactory from the
point of view of reader.
6.Writing the final draft:-
• The final draft should be written in a concise and objectives style and in simple
language.
• Avoiding vague expression such as a “it seems”, “ there may be “, and the like once. • It
must be remembered that every report should be an attempt to solve some intellectual
problem and must contribute to the solution of a problem and must add to the knowledge
of both the researcher and the reader
50. WRITING RESUME
Resume is summary of your educational qualification details
It highlights your skills and experience relevant to the field
It highlights your objective and accomplishments
Its purpose is to get you an Interview call
A resume should reflect more than just work experience
It should consider your extracurricular, and leadership qualities
There are different examples of resumes available on net.
51. TYPES OF RESUME
Chronological resumes
Functional resume
Combination resumes
Curriculum vitae (CVs)
Online Resumes
53. FUNCTIONAL RESUMES
Key notes for Functional Resume
Should include personal details like name address.
Objective describing position you seek.
Profile giving summary of your talents and experience.
Experience listing your position, employer and dates.
Education details and Training Undergone.
Lastly Awards and Recognition received.
54. COMBINATION RESUMES
The hybrid resume balances the functional and chronological approaches
It starts with skills, accomplishments, and qualifications of the job applicant.
Second page is reverse chronological ordering of your work experience.
This format allows the reader to first match your qualification against job opening.
It showcases your work experiences in the most marketable fashion.
It highlights your both job skills and accomplishments.
Layout of Combination resume should include:
Name / Contact Information
Education
Honors / Certifications / Licenses Held
Careers Skills / Knowledge
Career Achievements
Work Experience
55. CV
A curriculum vitae (CV) provides an overview of a person's experience and other
qualifications.
It is typically used to screen applicants, often followed by an interview.
an outline of a person's educational and professional history.
A CV is the most flexible and convenient way to make applications.
It is an application form is designed to bring out the essential information and personal
qualities that the employer requires.
INFORMATION IN A CV
Personal details
Objectives
Education and qualifications
Work experience
Interests and achievements
Skills
References
56. STEPS IN WRITING
RESUME
List your activities
Write about activities
Pick items to highlight
Create resume sections
Format your resume
Study Resume Examples
57. RESUME DO’S
Do send your resume with a cover letter.
Do strive to make a good impression.
Do make your resume clear, concise and easy to read.
Do use BOLD or Underline for section headings.
Do emphasize your strongest qualifications.
Focus on accomplishments, skills, and results
Do print your resume on high quality 8 ½ by 11 paper.
Give contact info like home and office telephone numbers.
Create a resume tailored to the job you are after.
Do keep your resume up-to-date.
58. RESUME DON’TS
Don't title your resume as Resume and start with your full name.
Don’t mail or fax if email is an option.
Don't go over one page.
Don't use fancy fonts.
Don’t use personal pronouns "I", "my" or "me".
Don't use passive words.
Don’t use colorful paper – white, buff or beige is standard.
Don’t include a picture or other artwork.
Don’t say you were laid off or fired from your last position.
Don’t include “references available upon requests.” If they want them they will ask.
59. COVER LETTER
A cover letter is a document sent with your resume to provide additional information on
your skills and experience. The letter provides detailed information on why you are
qualified for the job you are applying for
60. OUTLINE OF COVER
LETTER
I. Introduction
a. Summary sentence “I have the experience, skills and passion necessary to be an
ideal candidate for this posiKon.”
II. Supporting paragraph one
a. Experience
b. Hard skills
III. Supporting paragraph two
a. Capabilities
b. Passion
IV. Conclusion
64. PARALANGUAGE
Articulation of voice with the help of volume ,pitch, tone etc.
PARALINGUISTICS
Volume of voice (l1,l2,l3,l4).
Rate of Voice
Tone(order , rhythm, pace)
Pronunciation
Pause
Quality
Pitch