1. The document discusses effective communication skills for managers, including understanding communication barriers, active listening, giving feedback, and adapting to different communication styles.
2. Key aspects of effective communication highlighted are problem-oriented messages, descriptive rather than evaluative language, validation, and ensuring two-way dialogue.
3. Managers must be aware of diversity in communication styles related to culture, gender, and personality types to facilitate understanding between all parties.
Effective communication Skills for EveryoneToday Indya
Communication skills is the ability to use language
(receptive) and express (expressive) information.
Effective communication skills are a critical element in
your career and personal lives
Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible.
Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.
Effective communication Skills for EveryoneToday Indya
Communication skills is the ability to use language
(receptive) and express (expressive) information.
Effective communication skills are a critical element in
your career and personal lives
Effective communication is all about conveying your messages to other people clearly and unambiguously. It's also about receiving information that others are sending to you, with as little distortion as possible.
Doing this involves effort from both the sender of the message and the receiver. And it's a process that can be fraught with error, with messages muddled by the sender, or misinterpreted by the recipient. When this isn't detected, it can cause tremendous confusion, wasted effort and missed opportunity.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
Interpersonal Skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.
Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs and semiotic rules
The ability to communicate effectively is an essential skill in today's world. Communication is a dynamic process.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
Interpersonal Skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.
Communication is the act of conveying meanings from one entity or group to another through the use of mutually understood signs and semiotic rules
The ability to communicate effectively is an essential skill in today's world. Communication is a dynamic process.
Guidance and Counselling for children. The basic skills which need to be mastered by a counselor to provide effective service.
Attending skills, listening skills, paying attention skills, giving responses skills, identifying problems skills and intervention skills.
Human Error & Risk Factor Affecting Reliability & SafetyDushyant Kalchuri
Many system reliability predictive methods are based solely on equipment failures, neglecting the human component of man–machine systems (MMS). These methods do not consider the identification of the root causes of human errors.
Accelerating technological development leads to an increased importance of safety aspects for organizations as well as for their environment. Therefore, especially in the case of high hazard organizations an expanded view of safety – system safety including human factors is needed. These organizations need appropriate structures as well as rules for the treatment of safety relevant actions or tasks. The system safety approach is reflected in the recent developmental stage in safety research, which started with a focus on technology and its extension to human errors, socio-technical systems and recently to the inter-organizational perspective. Accident causation theories as well as approaches to organizational learning are the theoretical background. Nevertheless, the majority of measurements (methods) and interventions remain in the former stages, i.e. technical or human error orientation. This problem will be discussed by the means of examples. The contribution will end with an outlook to possible future ways of integrating the new developments in safety research.
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
The Interpersonal Communication is basic part of any meaningful communication between two or many persons. This is helpful to communicate others in convincing & effective manner. There are different way to communicate each others in way of verbal & non- verbal communications. The effective communications are fulfilled by different behavior skills which support to complete path. The behavior skills enhance our personality.
Baby ganesha sitting on the lap of lord shiva and mother parvathi vintage baz...Dokka Srinivasu
These are 2 different Baby Ganesha sitting on the Lap of Lord Shiva and Mother Parvathi vintage bazaar post cards of 19th Century in my collection.
I am sharing these in my Heritage of India blog.
http://indian-heritage-and-culture.blogspot.in/2015/09/baby-ganesha-sitting-on-lap-of-lord.html
Every person want to fulfill something in his or her life. But success is coming to those people who are moving forward to implement some action instead of just thinking. Success is coming to those who think properly with proper and dedicated planning.
Every person has infinite potential within him/her. These 18 principles are useful as how a person use his infinite potential to succeed in life.
I prepared this power point presentation and i hope many people will benefited with this presentation to succeed in their Goals and Life. All the best to the readers those who study and implement these principles.
Maithreem Bhajatha song by smt. m.s. subbulakshmi at united nationsDokka Srinivasu
Maithree Bhajatha Song by Srimati M.S. Subbulakshmi at United Nations
http://srimati-ms-subbulakshmi.blogspot.in/2012/04/maithree-bhajatha-song-by-srimati-ms.html
Lord shiva with young ganesh mythological post cardDokka Srinivasu
This is my mythological post card. i share this in my heritage of india blog.
http://indian-heritage-and-culture.blogspot.in/2012/04/lord-shiva-with-young-ganesha.html
Heritage of India, Taj Mahal Post Card
I shared this in my heritage of India blog.
http://indian-heritage-and-culture.blogspot.in/2012/04/taj-mahal-post-card.html
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
2. Concepts
• Words Mean Different Things to
Different People.
• The Initiation of a Message
Provides No Assurance It Has
Been Received.
• Communications Often Become
Distorted as They Are
Transmitted.
2
3. Why is Communication
Important?
• Everything a manager does
involves communication.
• Effective communication
skills can lead to problems
for the manager.
• Communication of content
• Supportive communication
3
5. Supportive
Communication
• A focus on processes.
• Two categories:
Coaching: giving advice, direction or
information to improve performance… focus
on abilities
Counselling: helping the person understand
and resolve a problem themselves by
displaying understanding… focus on
attitudes
5
6. What Is the Interpersonal
Communication Process?
• Communication
• Sequential Steps
• Encoded
• Transmitted
• Decoding
• Noise
• Feedback
6
8. Basic Interpersonal
Communication Skills
• Avoid Barriers to Communication.
• Send Understandable Messages:
Effective communication.
• Actively Listen.
• Utilize Non-verbal Signals.
• Give and Solicit Meaningful Feedback.
• Adapt to Diversity of Communication
Styles… try multiple channels
8
9. What Are the Barriers
To Communication?
• Frames of Reference
• Semantics
• Value Judgments
• Selective Listening
• Filtering
• Distrust
9
10. Attributes of effective
communication
• Problem oriented not person oriented
“I don’t like the way you dress for work.”
“You are not very professional.”
10
11. Attributes of effective
communication
• Congruence versus incongruence
• Mismatch between what one feels/thinks
and what one says
“I’m disappointed that we didn’t reach our
target and that we aren’t getting our
bonuses.”
11
12. Attributes of effective
communication
• Descriptive versus evaluative
• Avoid judgment
• How:
4. describe objectively;
5. focus on the behaviour and your reaction not the
other’s attributes;
6. focus on solutions
“You screwed up”
12
13. Attributes of effective
communication
• Invalidation: • Validation:
• Superiority • Respectful
• Rigidity • Flexible
• Indifference • Two way
• impervious communication
• Identify areas of
agreement
13
14. Attributes of effective
communication
• specific not global
“you never ask for my advice”
“You are lazy”
14
15. Attributes of effective
communication
• Conjunctive not disjunctive
• Lack of equal opportunity to speak?
• Extended pauses?
• Who controls the flow?
A continuum…
15
16. Attributes of effective
communication
• Owned not disowned
• Use of “I statements” not “you or other
statements”
“I’ve heard that you…”
16
18. Exhibit 3-2: Guides for Giving and Receiving Feedback
Criteria for Giving Feedback
3. Make sure your comments are intended to help recipient.
4. Speak directly and with feeling.
5. Describe what the person is doing and the effect the
person is having.
6. Don’t be threatening or judgmental.
7. Be specific, not general (use clear and recent examples).
8. Give feedback when the recipient is open to accepting it.
9. Check to ensure the validity of your statements.
10. Include only things the receiver can do something about.
11. Don’t overwhelm the person with more than can be
handled.
18
19. Exhibit 3-2: Guides for Giving and Receiving Feedback
(continued)
Criteria for Receiving Feedback
3. Don’t be defensive.
4. Seek specific examples.
5. Be sure you understand (summarize).
6. Share your feelings about the comments.
7. Ask for definitions.
8. Check out underlying assumptions.
9. Be sensitive to sender’s nonverbal messages.
10. Ask questions to clarify.
19
20. How Do You Receive and
Understand Messages Accurately?
• Listening
• Active Listening
• Sensing
• Attending
• Reflecting
20
21. How Can You
Utilize Nonverbal Cues?
• Visual
• Tactile
• Vocal
• Time and Space
21
22. Exhibit 3.3: Means of Nonverbal Communication
VISUAL
Components Examples Meanings Communicated
Image Clothing, hygiene Values, competence
Facial Expressions Frown, smile, sneer Unexpressed feelings
Eye Movements Looking away, staring Intentions, state of mind
Posture Leaning in, slumped Attitude
Gestures Handshake, wave Intentions, feelings
TACTILE
Touch Pat on the back Approval
Gentle touch on an arm Support and concern
22
23. Exhibit 3.3: Means of Nonverbal Communication
(continued)
VOCAL
Components Examples Meanings Communicated
How things are said Loudness, pitch, rate Different meanings, e.g.
Vocal intonations Rhythm, pitch, clarity Sarcasm, disapproval
SPACIAL
Body closeness 0 – 2 feet Feelings of intimacy
Furniture arrangement Large pieces far apart Formal and serious
23
24. How Can You Adapt to Diversity
of Communication Styles?
• Differences in
Communication Styles
• The Socializer
• The Director
• The Thinker
• The Relater
24
27. How Can You Facilitate
Communication with Diversity?
• Assume Differences
• Emphasize Description
• Empathize
• Treat Interpretations as
Guesses
27