Tiffany Ann Amortizado has over 10 years of experience as a virtual assistant providing administrative support, customer service, and project management for various companies. She has strong communication, organization, and problem-solving skills. Her background includes roles in customer service, sales, training, and administrative support across several industries. She is proficient in Microsoft Office, CMS systems, and social media management.
I would like to express my interest in applying for the vacancy position. I am working right now as receptionist, Admin assistant and procurement services in General Contracting Company providing services from Scaffolding, Procurement, Special Services, Equipment Rental and Manpower to Iraq, UK, USA and UAE
Accomplished, motivated, mature, and productive desktop support technician with proven success providing both hardware and software support in both PC and Mac environments.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
1. B7 L22 Adjourn Street, Senate Village, Caloocan City 1421 +639281879038 tamortizado@gmail.com
www.tiffanyann.webs.com
TIFFANY ANN AMORTIZADO
PROFILE
Highly personable and goal oriented Virtual Assistant Professional with more than 10 years in virtual
administrative assistance, project management and customer service, both local and international, within
the web development, real estate, financial, e-commerce and web-based travel solutions.
● Talent for identifying customer needs and presenting appropriate company product and
service offerings.
● Demonstrated ability to gain customer trust and provide exceptional solution for customer’s
concerns.
● Provide exceptional administrative support to peers and senior management. Success
streamlining office processes to increase efficiency and improve service.
● Adept with MS Office, work-related programs and web-based systems.
● Serve as initial point of contact for customers, vendors and partners. Educate customers and
leads regarding company services and products. Efficiently schedule appointments and
promptly respond via email and phone.
● Key strengths : excel at developing strong relationships with coworkers, senior executives,
clients and customers; strong record creating positive first impression. Highly organised and
conscientious; entrusted by management with confidential materials. Adapt quickly to new and
evolving environment.
EXPERIENCE
Virtual Assistant and Project Manager
Your Everyday VA - Owner
Professional Virtual Assistant for several different individuals and companies, small, medium
and large clients both locally and internationally.
2. B7 L22 Adjourn Street, Senate Village, Caloocan City 1421 +639281879038 tamortizado@gmail.com
www.tiffanyann.webs.com
Tasks done previously, but are not limited to :
Personal and Administrative Assistance, Email Management, Travel Planning and Coordination, Social
Media Management , Data Entry and Research, Project Management and Coordination, PPT and Video
Creation, Directory and Forum Submissions, Advertisement Posting, CMS Management (Storefront or
Backend responsibilities) , Training and Recruitment
Finance – Investment Networking Company Directing Manager
Handles all administrative duties especially in ensuring traffic for website; Handles all customer service
issues; relay to CEO all important and urgent matters.
Real Estate Investment Company (Independent Contractor/Vendor) Secretary to the CEO
(Virtual)
Assists CEO of Real Estate Company; sets meetings; checks and files emails; attends and records Team
Leader meetings; plans and drafts itinerary; books flights, hotels and car rentals; coordinates with team
for issues concerning schedule of CEO
FOODLUV ENTERPRISES 2007 - 2015 General Manager
Handles all administrative matters of food and beverage service and catering including marketing,
procurement quality assurance and customer service.
Real Estate Investment Company (Indepent Contractor) September 2007August
2008 Part Time Virtual Assistant/Financial Coach – Freelance
Assist company owner in various functions i.e. inbound and outbound phone calls, research, qualifying
leads, post ads, create flyer templates, sales and marketing, etc. Provide support for prospective real
estate buyers in their financial situation and help build a good relationship with them to the company
DIGITAL ROOM (Creative Page Online Inc.) Sales Manager and Recruitment Specialist
January 2007 – July 2007
Supervise sales team and ensure quality service given to US based clientele. Provide custom pricing for
level 1 sales and higher accounts. Coordinate with vendors for orders and pricing information, project
specifications and schedule. Monitor projects according to job requirements. Handles all recruiting –
sourcing and candidate screening, conduct first line interviews and exams
Trainer November – December 2006
Conducted product knowledge training to both sales and prepress trainees. Also handled individual and
3. B7 L22 Adjourn Street, Senate Village, Caloocan City 1421 +639281879038 tamortizado@gmail.com
www.tiffanyann.webs.com
group product and process training for marketing team.
Customer Service and Sales Representative April 2006 – October 2006
Handles inbound and outbound calls for sales and customer service related issues.
● Oversee completion of sale from initial contact to product delivery via telephone and email
correspondence. ● Recommend products and identify opportunities for cross sell. ● Develop
relationships with existing nonactive and active accounts. ● Dispute handling and resolution.
● Report to upper management to discuss, review and recommend sales activities, process
flows, customer management and report generation. ● Liaise with other units of the company:
FrontLine Sales, Production, Shipping and Accounting
PENNSYLVANIA DATA COM (PENNDAC) December 2005April 2006
Quality Assurance Manager Served as QA Manager for business related transcriptions for a US
based company. Acted as mediator between the Administration and Data Entry Clerks so as to
ensure high quality transcriptions. Checked all data and send precise information to Admin
level.
SUPPORTSAVE SOLUTIONS USA 2005 Program Manager Served as a program coordinator and
sales representative for businesses under InteractiveMediaVentures i.e. BestMeds Pharmacy based in
Calgary, Alberta, Canada; DVD Solutions based in Alpharetta, Georgia.
Handled administrative calls for the President and CEO of InteractiveMediaVentures and sales / customer
service calls for ownerrelated businesses.
PEOPLESUPPORT PHILIPPINES, INC May 2005 - September 2005
Travel eRep
Serve as Travel eRep for a webbased international Travel Agency and assists North American customers’
worldwide travel needs (flight bookings and hotel & car reservations)
Interface with customers to identify needs, field questions, and facilitate ticket sales and reservations.
Provide flight, hotel, car , activities and services information, complete monetary transactions, and resolve
issues as needed.
● Provide excellent customer service by giving appropriate and accurate responses to customer queries
while meeting quality, productivity and schedule adherence performance standards.
4. B7 L22 Adjourn Street, Senate Village, Caloocan City 1421 +639281879038 tamortizado@gmail.com
www.tiffanyann.webs.com
CONTACT CENTER TUTORIALS AND SERVICES, INC. 2005 - 2015
Grammar and American Accent Tutor
● tutored American Accent and basic English to both professionals and entrylevel candidates for contact
centers/customer service agencies
ENFRA USA SOLUTIONS, INC. January May 2005
Sr. Sales Consultant
Served as Sr. Sales Consultant for a leading PEZAapproved call center and provider of outsourced
customer service including outbound sales and inbound customer care.
Researched company profile online based on sales leads; made highvolume calls to identify, reach,
interview and deal with highlevel position or decisionmakers to conduct online product presentations
and exhibit the company’s ecommerce software capabilities
ETELECARE INTERNATIONAL OctoberDecember 2004
Customer Service Associate – Program based
Served as Customer Service Associate for an outsourced customer contact center in the Philippines
serving the U.S. market specifically for incentive card services.
Interfaced with customers to identify needs, field questions, and facilitate service inquiries. Provided
product information, facilitate overthephone authorizations for transactions, and resolve issues as
needed.
● Passed evaluations done by Quality Assurance Monitoring team with an average of 99%.
● Passed all examinations and training CFUs (check for understanding).
PARADIGM LINKNET(an affiliate of Citibank Corp.) March-November 2003 Loans
Specialist As Loans Specialist, consummated deals and handled sales of consumer loans for customers
who qualify.
Investigated customer financial capabilities and resolved customer concerns regarding the product.
Requested records for credit investigation. Conducted and joined group events for product
enhancement and advertisement.
EDUCATION AND TRAINING
Bachelor of Science in Nursing Unciano Colleges, Inc. Manila
5. B7 L22 Adjourn Street, Senate Village, Caloocan City 1421 +639281879038 tamortizado@gmail.com
www.tiffanyann.webs.com
Bachelor of Science in Biology University of Sto. Tomas Manila
Customer Service and American Culture – Etelecare 2004 and People Support 2005
Certified Expedia Travel Representative – People Support 2005
Leadership Training Seminar – Subic Training Camp – Leo Multinational 1998
Achievers Leadership Training – monthly since September 2016
Achievers Prosperity Training - 2016
SKILLS
Personal and Administrative Assistance Email Management Travel Planning and Coordination Social
Media Management Data Entry and Research Project Management and Coordination PPT and Video
Creation Directory and Forum Submissions Advertisement Posting,Training, Recruitment CMS
Management (Storefront or Backend responsibilities)