This document contains contact information and a summary for Ferrell Owen Jr. It provides details of his professional experience including over 20 years in automotive paint and body work as well as banking experience as a teller, branch assistant, manager and head teller. It also lists his education, skills, awards and references.

1. Contact Information
5155 Ebenezer Road, Buena
Vista, GA 31803
(229) 942-6275
Leadership Skills
 Tactical/ Operational Planning
 Strategic Planning
 Accountability Reports
 Daily Status Reports
 Tracking Prioritization
 Computer Operation
 Supplies Management
 Safety Precautions/Procedures
 Shop Management
 Financial Management
Professional Skills
 Automotive Paint/Body
 Banking
 Type 40+ WPM
 Office Equipment
 Policies/Procedures
 Multi-Phone Lines
 Office Administration
 Customer Service
 Microsoft Skills: Word, Excel,
Access, PowerPoint, Outlook
 Internet Explorer, Safari, MAC
Education
Georgia Southwestern State
University, 2013
Americus, GA
Bachelor of Business Administration
Awards/Groups
 Who's Who in Professional's
 Who's Who in American High
School Students
 Student Government at GSW
 Schley County recreation
department -Volunteer
 Humane Society-Volunteer
 Sigma Chi Fraternity
Key Job Experience
 Automotive Paint/Body
 Banking/Teller/Branch Assistant
 Office Administration
 Management/Supervisor
Ferrell Owen Jr.
owenbuenavista@aol.com
Summary
To secure a position in the organization that offers challenge and opportunity for
my career development and at the same time serve the organization to the best of
my capabilities.
Professional Experience
Assistant Manager
Owen Paint & Body 2014-Present
Owen Paint & Body 1999-2012
Montezuma, GA
 Examine damaged vehicles and estimate repair costs.
 Maintain I-Car certification per requirement of insurance companies.
 Work with the insurance companies adjusters to manage the claims for our
customers.
 Certified to sell PPG Paints.
 Aide in closing and billing jobs and supplemental repairs.
 Follows up to ensure customer satisfaction with repairs.
 Follows up to ensure productivity within the shop.
 Aide in managing technicians and shop worl flow.
 Supervises activities of the automotive paint and body shop.
 Plans, schedules and assigns repair and automotive paint jobs of automotive-
body workers/painters.
 Supervises and participates in the repair and painting of damaged vehicles
and equipment, including frame straightening and alignments.
 Prepares estimates of damaged vehicles and maintains accurate records.
 Supervises the purchase and inventory of necessary supplies and equipment
and the maintenance and care of all tools and equipment.
 Thorough knowledge of paints, lacquers, enamels, paint removers and other
surface preparers and finishes, and of their properties and applications.
Manager 2014
Maaco, MJW Investments
Leesburg, GA
 Plans, schedules and assigns repair and automotive paint jobs of automotive-
body workers/painters.
 Balance daily total of monies/deposits.
 Extensive knowledge in outside sales and customer sales.
 Supervises and participates in the repair and painting of damaged vehicles
and equipment, including frame straightening and alignments.
 Conduct human resource duties; including hiring, filing paperwork and
enforcing equal employment practices.
 Quality control procedures/inspections.
 Supervises the purchase and inventory of necessary supplies and equipment
and the maintenance and care of all tools and equipment.
BranchAssistant 1999
People’s Community Bank
Americus, GA
 Thorough knowledge of credit union products and services.
 Coaching to meet branch and individual sales goals.
 Maintain a highly motivated, well-trained staff along with maintaining

2. Interpersonal Skills
 Exceptional listener and
communicator who effectively
conveys information verbally and
in writing
 Goal-driven leader who maintains
a productive climate and
confidently motivates, mobilizes,
and coaches employees to meet
high performance standards.
 Highly analytical thinking with
demonstrated talent for
identifying, scrutinizing,
improving, and streamlining
complex work processes
 Flexible team player who thrives
in environments requiring ability
to effectively prioritize and juggle
multiple concurrent projects
 Results-driven achiever with
exemplary planning and
organizational skills, along with a
high degree of detail orientation
 Productive worker with solid
work ethic who exerts optimal
effort in successfully completing
tasks
 Highly motivated self-starter who
takes initiative with minimal
supervision.
 Innovative problem-solver who
can generate workable solutions
and resolve complaints.
References
James Novak
Retired Professor,Florida Atlantic
University
478.472.9707
Jnovak66@windstream.net
Dr. Robert Bennett III
Associate Professor,GSW
229.931.2725
Robert.bennett@gsw.edu
Kay Athon
Vice President/Head Teller
229.924.0301
kayathon@synovas.com
effective employee relations.
 Ensure that credit union policies and procedures are adhered to.
 Ensure adequate staffing for efficient branch operation.
 Be in compliance with Federal laws and regulations.
 Resolve member problems that require a management-level decision.
 Advise Branch Manager of any department or branch office issues.
 In the absence of the Branch Manager have working knowledge of branch
responsibilities.
 Monitor key products/sales within branch to ensure profitable and sound
business practices for the credit union, a high quality of service for members,
and that employee maximize opportunities to cross-sell products and
services.
 Manage the security and safety of the branch.
 Responsibility to adhere to security and safety policies and procedures, and
to alert staff to any changes.
Head Teller 1998
People’s Community Bank
Americus, GA
 Supervise teller staff, assisting in the training and the development of tellers.
 Assists tellers in solving member problems, serving as an operational
reference.
 Aid tellers with balancing problems.
 Order and maintain vault cash.
 Schedule work hours and breaks for all teller personnel.
 Ability to step in for the Assistant Branch Manager or Branch Manager
 Make exceptions to policy as appropriate and within authority
 Refer and cross-sell products and services; meet or exceed sales goals.
 Accurate completion of required audit logs.
 Adhere to help enforce all security procedures as well as other departmental
policies and procedures.
 Balance and maintain cash dispense machine(s).
 Audit ATM on a monthly basis as well as cash drawers, according to policy.
 Investigate teller losses and institute a corrective flow of work.
 Research and resolve member questions, problems and concerns by
telephone, written correspondence or in person.
 Responsible for maintenance and security of all negotiable instruments
housed.
Bank Teller 1995-1998
Sumter Bank and Trust
Americus, GA
 Provides account services to customers by receiving deposits and loan
payments; cashing checks; issuing savings withdrawals; recording night and
mail deposits; selling cashier's checks, traveler's checks, and series e bonds;
answering questions in person or on telephone; referring to other bank
services.
 Records transactions by logging cashier's checks, traveler's checks, and other
special services; preparing currency transaction reports.
 Cross-sells bank products by answering inquiries; informing customers of
new services and product promotions.
 Reconciles cash drawer by proving cash transactions; counting and
packaging currency and coins; turning in excess cash and mutilated currency
to head teller; maintaining supply of cash and currency.
 Complies with bank operations and security procedures by participating in
all dual-control functions.
 Maintains customer confidence and protects bank operations by keeping
information confidential.