Amy Schmieder is seeking a customer sales, executive assistant, or office manager position. She has over 30 years of experience in these roles, most recently at Shape Corporation from 2002 to 2017 where she supported executives and managed customer relationships, sales reports, and office administration. She is proficient in Microsoft Office, various automotive industry databases, and has strong communication, organization, and problem-solving skills.
1. Amy Schmieder
Mobile: 248-345-0233 AmySchmied@aol.com 4448 Chevron Drive
Home: 248-214-2699 Highland, MI 48356
Customer Sales / Executive Assistant / Office Manager
Sharp and Professional ♦ Positive “Can-Do Approach ♦ Customer Sales and Support ♦ Extensive Admin
Skills ♦ Executive Level Support ♦ Team Centric Approach ♦ Proven Performance ♦ Extremely
Dependable ♦ Effective Negotiating Skills ♦ Extensive Automotive Experience ♦ Energetic and Engaging
♦ Computer and Social Media Skills ♦ HR Support and Assistance ♦ Outstanding Customer Relations ♦
Employment History:
Shape Corporation - Novi, MI (September 2002 – January 2017)
Position: Customer Sales Representative / Executive Assistant / Office Manager
Responsibilities:
• Supported Executive Team Leadership including: President, Vice President’s, and Business Unit Directors.
• Worked with Account Financial Managers, Business Development and Sales Engineers, Program Managers and
Quality Engineers
• Maintain master list of all customer contacts for automotive companies, organized and participated in automotive
and business conventions, including SEMA (Specialty Equipment Market Association.)
• Schedule and meet with customers to improve business relationships, assist with any customer issues, and
increase sales opportunities.
• Assist corporate sales associates with sales reports, presentations, administration, conferences, travel
arrangements, etc.
• Was the “face of the company” for customers (and events) in the Metro Detroit area.
• Assisted Marketing Director with marketing materials and event scheduling and attendance.
• Create/format/write reports, presentations, letters, charts, etc.
• Schedule and organize business meetings and travel arrangements (domestic and international.)
• Organized and participated in company training programs and leaderships development seminars.
• Maintain master file of all business documents (administration, customer, supplier and contractor agreements.)
• Account Receivable Collections – extremely effective with collections, continuously collecting millions of dollars
in receivables on a monthly basis.
• Participated in strategic planning meetings for business units, including the annual corporate sales meeting and
other meetings requested by the President, Vice Presidents and Business Unit Directors.
• Administrator for the FCA eSupplierConnect and Automotive IHS databases (data analysis and forecast
reports for all OEMs.)
• Process and monitor Purchase Orders for Ford, FCA, GM, Honda, Toyota and Nissan Business Units.
• Communicate all pertinent reports with the sales team, and post all business unit information regarding customer
accounts on the Shape Corp intranet.
• Organize North American International Auto Show event for company and customers.
• Corporate liaison for all functions and activities.
• Responsible for HR work for Detroit Area office staff.
• Responsible for ordering and maintaining office equipment and services, and office supplies.
• Responsible for negotiating pricing for hotels, seminars, meetings, and events.
2. Amy Schmieder
Mobile: 248-345-0233 AmySchmied@aol.com 4448 Chevron Drive
Home: 248-214-2699 Highland, MI 48356
Employment History:
SEMCO Energy, Inc. Farmington Hills, MI (July 1999 – September 2002)
Position: Executive Assistant to CEO / President and Vice President of HR and Public Affairs
Responsibilities:
• Complete support for Executive Team Members, including corporate functions and events.
• Create/format/write reports, presentations, letters, charts, etc.
• Compute complex calculations and prepare special reports/analyses which are often confidential in nature.
• Make corporate travel and meetings arrangements, transportation, facilities, itineraries and agendas, etc.
• Manage the calendars for both the CEO/President and Vice Presidents, make appointments, etc.
• Address customer issues, questions, relations and communications.
• Responsible of ordering office equipment and Supplies, and also running Dun & Bradstreet reports.
Phoenix Group – Farmington Hills, MI (October 1995 – July 1999)
Position: Office Manager/Executive Assistant to Vice President of Sales & Marketing and Directors
Responsibilities:
• Department Supervisor (over Marketing Assistants, Receptionists, and Interns.)
• Create/write/format reports, presentations, letters, charts, etc. Maintain email and office communications/correspondence.
• Supervised and organize due diligence for company acquisitions.
• Schedule and organize tradeshows/event planning. Assemble and maintain marketing materials and supplies.
• Schedule and organize business meetings and travel arrangements.
Waste Management, Inc. – Livonia, MI (October 1989 – October 1995)
Position: Executive Assistant to Vice President of Sales and Marketing
Responsibilities:
• Supported Vice President of Sales and Marketing with sales, relations, issue resolution, presentations, training seminars, etc.
• Create/write/format reports, presentations, letters, charts, etc. Schedule and organize business meetings and arrangements.
• Organize and assist in training seminars for Waste Management Sales Representatives.
Ernst & Young, CPAs – Detroit, MI (December 1980 – October 1989)
Position: Office Manager / Executive Assistant to Managing Partners
Responsibilities:
• Supervisor for Receptionists and Interns, address customer issues, questions, relations and communications.
• Responsible for office administration functions (accounts payable, monthly billings, collections, cash receipts, deposits,
ordering office equipment and supplies.)
• Create/write/format reports, presentations, letters, charts, etc. and schedule and organize business meetings, and travel.
Administrative / Computer Skills:
• FCA eSupplierConnect Database • Microsoft Office • Transcriber
• Covisint Database • MarketForce Database • Postage Meter
• Automotive IHS Database • Telemagic Database • Binding Machine
• Plex System Database • Travel Logistics • Laminating Machine
• MapBox Database • Facsimile Machine • Visio
• Social Media • Kodak/Xerox Copier/Cannon • Dun &Bradstreet Reports
• Internet Explorer • GroupWise • Calculator