Melinda Pampolina has over 20 years of experience in corporate retail and administrative roles. She currently works as an executive assistant for VP's at Neiman Marcus, where her responsibilities include scheduling, expense reports, travel coordination, and communication. Previously, she held contract administration and customer service roles at Neiman Marcus and JCPenney, demonstrating a track record of managing projects, budgets, and client relations.

1. 205 Towngate Drive
Wylie, TX 75098
214-418-0740
melindapampolina@gmail.com
Melinda Pampolina
Over 20 years of experience in the corporate retail field supporting
various levels of management and projects. Motivated team player with
a “can do” attitude while maintaining the “customer” as a priority.
Experience
August 2014 – Present Neiman Marcus Dallas, Texas
Executive Assistant for VP’s of Visual and Store Planning
Schedule and maintain extensive calendars for both VP’s.
Prepare and process expense reports in oracle.
Liaison between VP’s and travel agency to coordinate multiple
destination trips including hotels and car rentals.
Manage the budget and report number for the department.
Track all attendance for the 40+ associates in the department using
Kronos.
Type all emails, agendas and correspondence to associates within the
department as well as upper level management.
Receive, review, approve and follow through that all invoices are paid on
time.
Work as a team player with others to plan, set up, maintain and cleanup
of department and company events and meetings.
Assist in the processing of appraisals for associates with a high sense of
confidentiality.
Constant communication with all levels of management ranging from the
home office to all store locations.
Answer and assists call, letters and emails from suppliers.
Work on any special projects as assigned.
May 2011 – Present Neiman Marcus Corp Dallas, Texas
Contract Administrator
Provide oversight on contract administration and database management.
Manage the functions properly to ensure accurate and complete data.
Maintain contract file/documentation and assures an auditable trail.
Secures necessary approvals throughout the sourcing process.

2. Develops and maintains contract documentation tracking reports and
monitors milestones and expiration dates.
Resolve contract issues such as amendments, missing documents any
other certifications needed.
Run and maintain reports for the department
Central point of contact for contract related correspondence.
Answer user’s questions regarding use of Oracle contract procurement
tools.
Process travel requests, flights, hotels and submit expense reports.
Assists in special purchasing projects for various groups. Follow through
on PO’s from creation to invoice closure on projects.
Administrative duties as needed.
June 2009 – Present AT&T Stadium Arlington, Texas
Bartender/Suite Attendant (Football season and concerts)
Set up of suite including food bar, beer preparation and getting the bar
put together to serve customers.
Displays of all food items and beverage items so customers can quickly
and easily see what we are serving for the day.
Prepare drinks for the guests as well as the suite owners.
Ensure customers are well taken care of and all their needs are met.
Obtain the bill for the evening and check to make sure all items are
correctly accounted for before having it signed off on.
Break down of bar, food and cleaning of suite.
On occasion I am asked to work a bar outside of the suite for concerts
and events. I accept the opportunity and fulfill those requirements as
well.
March 2013 – Present High Profile Models Various
Promotions Events
Set up demo’s in various locations such as liquor stores and grocery
stores.
Present products to the consumer with detailed background on each
product.

3. Give examples of what they can use the spirit in or recipes to use for
each one.
When promoting more than one product at a time, I encourage the
consumer to purchase more than one flavor as they can satisfy all guest
taste.
Break down of demo.
Compile statistics gained during the demo. Example: number of
consumers that attended, number sampled, ethnic backgrounds,
competitor’s prices, thoughts regarding the products – positive/negative.
Completing recaps including pictures and receipts from event and
submitting them via company portal.
One of 3 of the top sellers for the company. Often called on to speak to
other people regarding certain brands for specific selling points.
Have been asked to be part of several specific liquor selling teams.
April 2002 – May 2011 JCPenney Corporate Plano, Texas
Inventory Support Specialist
Assisted on special projects for direct manager as well as other
associates in the department.
Planned departmental meeting for manager and associates.
Maintained client relations with internal personnel and external contacts.
Calendar management for department using Microsoft Outlook.
Extracted sales and business information from internal system and report
on a weekly and monthly basis.
Assisted with travel planning, hotel accommodations expense reports for
managers.
Maintained accurate filing system and all contact lists for department.
Assisted with the organization of corporate meetings including supplier
meetings and educational programs, Store Manager Conferences and
Foundation fund raising benefits ranging in size from 550 – 1800
attendees.

4. October 1998 – April 2002 JCPenney Corporate Plano, Texas
Sr. Detail Assistant – Corporate Customer Service
Handled inquiries and complaints via telephone, letters and email from
customers, suppliers and buyers.
Researched and analyzed data to make informed decisions regarding
customer service policies.
Conferred with levels of management regarding issues both orally and in
writing in a thorough and tactful manner.
Organized and maintained customer case files.
March 1993 – October 1998 JCPenney Corporate Plano, Texas
Merchandise Support Assistant
Responsible for correspondence for department including letters, memos
and statistical reports.
Handled routine correspondence for multiple stores and suppliers.
Obtained necessary information and followed through in a timely manner.
Initiated and responded to telephone inquiries to resolve issues not
requiring specific action from store buyers.
Controlled and recorded incoming/outgoing samples needed for
marketing.
October 1990 – March 1993 ITT Technical Institute Dallas, Texas
Receptionist/Marketing Assistant
Responsible for various reports, multi-line phone system, Lotus 123 and
customer service.
Organization of over 500 student files including attendance, transcripts
and data entry. Created various awards and method for record keeping
as well as developed various forms for use in daily office operations.
Developed training for over 15 employees in the use of telephone
systems as well as the method of initial testing of possible students that
included grading and student evaluations.
Assisted the Director as well as Student Services Coordinator in various
projects that included meetings, conferences and travel.