Knud Schulz presented on transforming the main library in Aarhus, Denmark into an "Urban Mediaspace" called Dokk1. The key points were:
1. Dokk1 underwent a major transformation process involving staff and citizens to redesign the library space and services around new values of being a public innovation space, lifelong learning, and bringing people together.
2. The transformation process used design thinking principles like prototyping with users and co-creation to develop the new vision, values, design principles, and ways of organizing the space through partnership.
3. The new Dokk1 space emphasizes flexibility, unprogrammed areas, and focusing on user needs through a
Some of my recent thoughts about academic libraries. These focus a fair bit on spaces, but there is also a focus on services, technologies and our programs.
It is from a presentation that I gave by Skype to the SCU Library on 27 November 2015.
UTS Shapeshifters event on Creative FuturesMal Booth
These are the slides I used for a UTS Shapeshifters event on Creative Futures. I was talking about the future of academic libraries, particularly our own and our role in a creative digital future.
I should explain more about the 3rd slide. The things listed on that slide are often forgotten or discounted in the blind pursuit of efficiency or traditional KPIs. For libraries, these things (i.e. delight, surprise, engagement, serendipity and curiosity) are at least as important and should not be forgotten, dismissed or left until later.
See/hear the recorded talk here: http://newsroom.uts.edu.au/events/2013/12/shapeshifters-creative-futures
Some of my recent thoughts about academic libraries. These focus a fair bit on spaces, but there is also a focus on services, technologies and our programs.
It is from a presentation that I gave by Skype to the SCU Library on 27 November 2015.
UTS Shapeshifters event on Creative FuturesMal Booth
These are the slides I used for a UTS Shapeshifters event on Creative Futures. I was talking about the future of academic libraries, particularly our own and our role in a creative digital future.
I should explain more about the 3rd slide. The things listed on that slide are often forgotten or discounted in the blind pursuit of efficiency or traditional KPIs. For libraries, these things (i.e. delight, surprise, engagement, serendipity and curiosity) are at least as important and should not be forgotten, dismissed or left until later.
See/hear the recorded talk here: http://newsroom.uts.edu.au/events/2013/12/shapeshifters-creative-futures
Presentation on conference 'Stadt der Ströme' - City of Flows in Potsdam. Presentation of Aarhus Urban Mediaspace as an example on how a new library building changes the town, changes the library building as a concept and how the library functions change from a building for books to a building for citizens and relations
Presentation appetizer about the innovation of the library service and the use of the building in Aarhus Public Libraries on the way to the Urban Mediaspace.
WNR.sg - The Memory of the Netherlands: Towards a National Infrastructurewnradmin
The Memory of the Netherlands: Towards a National Infrastructure
by Dr J.S.M (Bas) Savenije, Director General from Koninklijke Bibliotheek (National Library of Netherlands)
A Japanese business delegation visited Dokk1 in Aarhus and had this presentation on how Dokk1 came about and how it functions as a modern library and cultural learning center
A presentation on types of libraries by Dr. Keshava, Professor, Department of Studies and Research in Library and Information Science, Tumkur University, Karnataka, India.
Library Futures & the Importance of Understanding Communities of UsersChristine Madsen
In 2010 I finished a two year ethnographic study of that aimed at understanding how the digitization of rare texts is changing scholars’ work and in turn how it is changing their relationship with the library. I will present some highlights from the findings of that research and discuss more recent research to understand the future of libraries by understanding communities of users. In other words, what can we learn from Tibetan Buddhists, the Parakuyo Maasai, and the CTOs of our top technology companies about how to build the library of the future?
This presentation was the 2013 Breslauer Lecture at UCLA GSEIS.
Presentation on conference 'Stadt der Ströme' - City of Flows in Potsdam. Presentation of Aarhus Urban Mediaspace as an example on how a new library building changes the town, changes the library building as a concept and how the library functions change from a building for books to a building for citizens and relations
Presentation appetizer about the innovation of the library service and the use of the building in Aarhus Public Libraries on the way to the Urban Mediaspace.
WNR.sg - The Memory of the Netherlands: Towards a National Infrastructurewnradmin
The Memory of the Netherlands: Towards a National Infrastructure
by Dr J.S.M (Bas) Savenije, Director General from Koninklijke Bibliotheek (National Library of Netherlands)
A Japanese business delegation visited Dokk1 in Aarhus and had this presentation on how Dokk1 came about and how it functions as a modern library and cultural learning center
A presentation on types of libraries by Dr. Keshava, Professor, Department of Studies and Research in Library and Information Science, Tumkur University, Karnataka, India.
Library Futures & the Importance of Understanding Communities of UsersChristine Madsen
In 2010 I finished a two year ethnographic study of that aimed at understanding how the digitization of rare texts is changing scholars’ work and in turn how it is changing their relationship with the library. I will present some highlights from the findings of that research and discuss more recent research to understand the future of libraries by understanding communities of users. In other words, what can we learn from Tibetan Buddhists, the Parakuyo Maasai, and the CTOs of our top technology companies about how to build the library of the future?
This presentation was the 2013 Breslauer Lecture at UCLA GSEIS.
Social Media, Social Networking and School Libraries.Judy O'Connell
Social networking is a participatory medium that is changing the very nature of our professional connections, our community practices and the nature of learning interactions in these environments. It has become essential for teacher librarians to become professionally competent social media use to be able learn, teach, and communicate in 21st century environments
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Sketching the Future Library and work with the 4 space model.
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Strategic reflections from Makerculture testlabs i public libraries in Roskile and Aarhus public libraries Denmark.
What does Makerculture facilities in public libraries offer citizens and what are the challeges inplementing in libraries.
Inspiration presentation Bochum library staff . Bochum is underway to design a new library app. 9000 m2 in a former postoffice in close connections with Volkshochschule Bochum and a market square. Examples mostly from Aarhus Dokk1 Main Library
Forandringsprocesser i folkebibliotekerne og Dokk1.
Medarbejdere og borgerne med nye roller i bibliotekerne illustreret med processer fra skabelsen af Dokk1/Aarhus.
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f you offer a service on the web, odds are that someone will abuse it. Be it an API, a SaaS, a PaaS, or even a static website, someone somewhere will try to figure out a way to use it to their own needs. In this talk we'll compare measures that are effective against static attackers and how to battle a dynamic attacker who adapts to your counter-measures.
About the Speaker
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Diogo Sousa, Engineering Manager @ Canonical
An opinionated individual with an interest in cryptography and its intersection with secure software development.
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This presentation was uploaded with the author’s consent.
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James Wilson, Orkestra and Deusto Business School
Emily Wise, Lund University
Madeline Smith, The Glasgow School of Art
Have you ever wondered how search works while visiting an e-commerce site, internal website, or searching through other types of online resources? Look no further than this informative session on the ways that taxonomies help end-users navigate the internet! Hear from taxonomists and other information professionals who have first-hand experience creating and working with taxonomies that aid in navigation, search, and discovery across a range of disciplines.
Bitcoin Lightning wallet and tic-tac-toe game XOXO
The library a public innovation space helsinki 18.3.15
1. The Library
- a Public Innovation Space
Helsinki March 18th 2015
2. Knud Schulz
• Manager of the Main Library in Aarhus
• Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
• Librarian and Master of Public Management
• Mentor/Sponsor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
• Member of the client group Urban MediaSpace Aarhus
• Global Innovation Model – Faster to Change.
Chicago/Aarhus/IDEO/Gates
• ksc@aarhus.dk
• www.slideshare.net
Knud Schulz Helsinki March 2015
apx. 28.000 m2
incl. 18.000 m2
library space
2
4. Introduction
• 30 minutes = 10 x 3 minutes
• Introduction
• The change
• The values
• Design principles
• Force to switch thinking
• New ways of organizing the space
• Partnership
• Mental construction
• Design thinking
• Sum up
Knud Schulz Helsinki March 2015 4
5. Mediaspace:
• Main Library and Citizens’ Services:
18.000 m2/190.000 ft2
• Partners and network: 10.000 m2
/100.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000
m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the
inner city against flood
Traffic regulation
App.: 290 mill €
Project elements
– Urban Mediaspace
5Knud Schulz Helsinki March 2015
7. What is a library?
• All humans need to innovate themselves and be
inspired by meeting knowledge, information og
experience
• The libraries are the places where the citizen’s will
meet inspiration, experience and ideas. Either
alone in a shared public space or by meeting other
people.
• The libraries supports every single citizens
possibillity to create change in there own lives
through inspiration, social encounter and
communities and with an eventuality to contribute
to social reform.
Knud Schulz Helsinki March 2015 7
8. Process involving and co-creation
with the citizens
• The processes with staff and citizens are a
part of the change
Knud Schulz Helsinki March 2015 8
15. year Activity involvement external Internal
2005 Development of vision broad X X
2006 Development of values broad X X
2007 Competition
programme
broad (X) X
2008 Competition phase narrow X X
2009-
10
Building programme broad X X
2011 Project proposal medium (X) X
2012 Final project narrow X
2013-
14
Interior decoration and
furnishing
broad X X
2015 Furniture and IT broad X X
Co-operative Design Proces
Marie Ostergard/Dokk1/Aarhus/
Denmark
15Knud Schulz Helsinki March 2015
17. From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
17Knud Schulz Helsinki March 2015
18. The Knowledge Society
• From
– libraries for books/medias
– industial society
• to
– libraries for man/human
– networked/knowledge society
Knud Schulz Helsinki March 2015 18
19. Knud Schulz Helsinki March 2015
The strategy for changing
• The need for rethinking the
library
• The need for a fusion
between physical – virtual
• Develop partnerships
• Focus on innovation
• Get new skills into the library
and promote learning in the
organization
• Force users to dismiss the
book as library brand 19
21. 3. The vision and values
Knud Schulz Helsinki March 2015 21
22. Knud Schulz Helsinki March 2015
The Vision
• A unique space for co-
operation
• A place for dialogue,
knowledge, ideas and
inspiration
• An open and informal
learning space
• A unique place for
children
People is key factor
22
24. Seven Core Values
• The Citizen as Key Factor
• Lifelong Learning and Unity
• Diversity, co-operation and network
• Culture and Experience
• Bridging Citizen, Technology and
Knowledge
• Flexible and Professional Organisation
• A Sustainable Icon for Aarhus
24Knud Schulz Helsinki March 2015
26. Knud Schulz Helsinki March 2015
26
Three Statements
• Last responsible minute for decisions
• Inclusion and participation
• Interdisciplinary Co-operation
The right team at the right time
27. Knud Schulz Helsinki March 2015
The library as a space
– in the future?
• The building supports the needs
of the users
• The building interacts with the
surroundings and environment
• The building acts adaptively
27
28. 5. Force to switch thinking
• Use tools , new models, statements
Knud Schulz Helsinki March 2015 28
29. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz Helsinki March 2015 29
30. Makerculture primæry adress performative
spaces
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz Helsinki March 2015 30
People’sLab
32. Six LabsTechLab
Having a maker in residence is powerfull!
Cryptoparty, soldering, brush-bots…
Valdemar’s hovercraft:
http://www.youtube.com/watch?v=iVi2J_9XZeA&feature=youtu.be
32Knud Schulz Helsinki March 2015
34. People’s Lab
DIY = Do it yourself
DIT = Do it
together
If it is broken –
fix it!
If it is not
broken –
improve it!
SHARE
knowledge,
premises, tools!
CREATE
together!
Be curious!
34Knud Schulz Helsinki March 2015
35. Reflections
You can work with makerculture without having a makerspace!
35Knud Schulz Helsinki March 2015
36. Making in Libraries
• Contributes to activities that provide public
value by stimulating the development of
network, skills and innovation
• Contributes to the libraries' relationship with its
local community
• Increases the social value of libraries, as public
spaces that bridge between different
communities and knowledge domains
• Challenges libraries strategic and managerial
capacity for innovation
36Knud Schulz Helsinki March 2015
People’s Lab
37.
38. 6. New ways of defining the
functionality
• Flexibility is the functionality
• Maximize unprogrammed space
• Leave the media and mediaformats as the
focus point in organizing the space
• Focus the human needs og sociality – use
the 4 space model
Knud Schulz Helsinki March 2015 38
39. Interior plan finished 4
months before opening
Scriptorium Project labs
Transformation Lab
Study cells
Gaming
Urban Offices
Living Room
The Corner
CafeMeeting rooms
Pop-upsCitizen’s Services
Children’s theatre
Multi purpose
Media RampStories
Non-fiction
Music
The Square
Playground
Democracity
Reception
39Knud Schulz Helsinki March 2015
40. Dokk1 -
Level 2
The stageLearning
tweens
Tweens lab
Children’s Lab
The Play Library
Dress-up
The ”rest”-room
0-3 years
4-8 years
Gamer street
eatingX2
vintage
FAMILIES
The Aarhus Room
makerspace
ITLab
Cultural City 2017
40Knud Schulz Helsinki March 2015
41. 7. Partnership
• A strategi for constant change
• Renewing the user engagement and
ownership
• In-flow of competencies to the library
Knud Schulz Helsinki March 2015 41
44. Proces of Interruptions
- Internal discussion
- Selection of people and groups – who
don’t we normally talk to?
- Eight group sessions - Tell us about
YOUR world
- Analyses of findings
Knud Schulz Helsinki March 2015 44
45. Foundation of partnership
strategy
- A partnership strategy that allows us to be
pro-active
- Reasons to say no
- Branding
- Clearer communication with potential
partners
- Focused partnership work inside
organisation Knud Schulz Helsinki March 2015 45
46. Corner stones of partnerships in
Dokk1
- Learning
- Stories
- Democracity
- Community space
- The Aarhus Cohorte
- Families and Children
(experience,play,learning)Knud Schulz Helsinki March 2015 46
47. Benefit
- Citizens – more programmes and services,
quality, diversity, target oriented
- Partners – communication, accessibility,
numbers, outreach
- Library – focused outreach, new services,
new developments, branding, focused
communication to usersKnud Schulz Helsinki March 2015 47
50. Adaptive and innovative supporting
spaces
• libraries are changing from storing
books to supporting citizens’ needs
• innovation spaces for local
communities
Knud Schulz Helsinki March 2015 50
52. Stageing Dokk1 –
mental construction
• Create an illusion of the building under construction
• Walk in the 3D model
• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in
the new building
• Involve the users in the work
• Prepare the citizens
• Prepare the staff
• Brand the new library
Knud Schulz Helsinki March 2015 52
56. Knud Schulz Helsinki March 2015
Mental construction
• From tradition to transcendence – the
users and staff deconstruct ”old
knowledge” to create new sense
56
58. Global innovation model –
faster to change
• Partnership between
– Global Libraries/Bill and Melinda Gates
Foundation
– Chicago Public Libraries
– IDEO
– Aarhus Public Libraries
Knud Schulz Helsinki March 2015 58
59. Design Thinking is a mindset, and an
intentional process around delivering
solutions that create positive impact!
59Knud Schulz Helsinki March 2015
66. DESIGN THINKING
Design thinking is about accelerating
innovation to create better solutions to the
challenges we meet!
66Knud Schulz Helsinki March 2015
68. 10. Summing up
• Understand the change
• Use values
• Define design principles
• Force to switch thinking
• Test new ways of organizing the space
• Partnerships offers unlimited ressources,
competencies and ownership
• Prepare the users and the staff - mental
construction
• Use design thinking
Knud Schulz Helsinki March 2015 68