Presentation of the 3 elements defining the library in the knowledge society with ex. from The new public library in Aarhus Dokk1 as a part Urban Mediaspace Aarhus

1. Knud Schulz September 2013
From Main Library to Dokk1
Library Transformations
needed
International Students September
6th 2013
Knud Schulz
1

2. Knud Schulz
• Manager of the Main Library in Aarhus
• Daily work focus – transforming the Main Library to
“Urban Mediaspace” – Dokk1
• Librarian and Master of Public Management
• Mentor INELI (International Network of Emerging Library
Innovators) Bill & Melinda Gates Foundation
• Member of the client group Urban MediaSpace Aarhus
• ksc@aarhus.dk
• www.slideshare.net
Knud Schulz September 2013
apx.300.000 sq.ft.
incl. 190.000 sq.ft.
library space
2

3. Agenda
• The Change
• Danish strategy
• Model for the knowledge society – 4 rooms
• The Library as a place
• Urban Media
• The Library as a space
• Prototyping the future – Transformation Lab
• New library space – Dokk1
• The Library as a relation
• Innovation with the users – cocreation
• Partnership
• Transformation Lab II
Knud Schulz September 2013 3

4. From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change
4Knud Schulz September 2013

5. The Knowledge Society
• From
– libraries for books/medias
– industial society
• to
– libraries for man/human
– networked society
Knud Schulz September 2013 5

6. A Danish Report
2010
- A Danish Report
2010 • Danish Digital Library
• A new library model for
the knowledge society
• Partnerships
6Knud Schulz September 2013

7. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz September 2013 7

8. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Knud Schulz September 2013 8

9. Inspiration space
• The space for meaningful experiences that is to say
experiences that move us
• The space should open up to the irrational, emotional and
chaotic by communicating a diversion of aesthetic
experiences.
• This can happen through storytelling or other artistic
expressions within all kinds of media, cultural forms and
genres.
• The inspiration space should make the user want to move
beyond the usual choices and to come back.
• The library space in itself may also be an experience and
work as a stage for events and cultural arrangements.
• The inspiration space especially supports realisation
(cognition)/experience and innovation.
Knud Schulz September 2013 9

10. Knud Schulz September 2013 10
Digital media
AppearanceEvents
Individual concentration

11. Iscenesættelse
11Knud Schulz September 2013
Oplæsning
Billedbøger
BogklubberBook clubs
Picture book
Reading aloud
Staging

12. Knud Schulz September 2013
Music Inspiration
12

13. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Reckognition/Experience
Empowerment
Knud Schulz September 2013 13

14. Learning space
• Space where children, young people and adults can experience
and explore the world and thus strengthen their competences
and possibilities through free and easy access to information
and knowledge
• Learning is seen as a dialogue oriented process that is based
on the users’ own experiences and their wishes to define their
own learning needs
• Often takes place in informal settings which do not have
learning as the goal – learning happens through play, music and
many other activities
• Should meet the needs of especially young people for a more
experience oriented learning through the development of playful,
interactive and social learning methods.
• Learning is strengthened through the use of homework cafes,
study places, open courses and experiment areas.
• The learning space especially supports realisation
(cognition)/experience and empowerment.Knud Schulz September 2013 14

15. Knud Schulz September 2013 15
Undervisnin
g
Kurse
rUformel læringKonsulta
Teaching Courses
Informal learningConsultations

16. Knud Schulz September 2013 16
Lektiecafé’e
r
Vejlednin
One to one
Homework
cafe
Guidance
Training Access to knowledge

17. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowermen
Involvement/Engagement
Knud Schulz September 2013 17

18. Meeting space
• An open, public space where citizens as a third space
between home and work can meet others who are both as
themselves and different from themselves
• Arenaes, where you can meet other people with different
interests and values and encounter opinions that challenge
you through discussions and debate, are necessary
• In the meeting space both non-committal, random encounters
can take place through lounge décor with newspapers and
café atmosphere as well as more organised meetings
• This can take place both live and on the Internet in
chatgroups, blogs or other social media.
• The meeting space especially supports empowerment and
engagement
Knud Schulz September 2013 18

19. Knud Schulz September 2013 19
MøderDiskussione
rForedra
g
DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together

20. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Involvement/Engagement
Knud Schulz September 2013 20

21. Performative space
• Users can interact with others for inspiration to create new
creative expressions in the encounter with art and culture
• Users can get access to tools that support their creative
expressions through interactive games and writing-,
sound- and video-workshops
• The users can also get support in their creative
expressions through workshops with professional artists,
designers, multimedia developers etc.
• Can act as a platform for communication by publishing
and distributing the work and products of the users and by
giving access to stages where users can perform and
express themselves.
• The performative space especially supports engagement
and innovation.
Knud Schulz September 2013 21

22. Knud Schulz September 2013 22
Skriveværksted
er Experiment
Leg og læring
Workshops
Writing workshops Edutainment

23. Knud Schulz September 2013 23
Leg Spil
Gaming Game over
Playing Gaming
Makerspace

24. Knud Schulz September 2013
The strategy for changing
• The need for rethinking the
library
• The need for a fusion
between physical – virtual
• Develop partnerships
• Focus on innovation
• Get new skills into the library
and promote learning in the
organization
• Force users to dismiss the
book as library brand 24

25. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
25Knud Schulz September 2013

26. New Libraries
• Libraries are signs or symbols on
development and innovation in the society
• Drivers in city development
• Add new stories about the towns
• Arguments for large city engagements
Knud Schulz September 2013 26

27. Oslo
• Opera, new Munch museum and the Library
creates a new waterfront and brings a new
identity to the city
Knud Schulz September 2013 27

28. Helsinki
• The traffic and cultural life in midtown are
reborn by creating a new art museum,
concert hall and the new library
Knud Schulz September 2013 28

29. Birmingham
• The library is located on
the main street where
millions of people are
passing every year
• Advanced interactive
communication on a
board fence
• The library is a symbol
of the new identity of an
old industrial and
innovative city (the
steam engine)Knud Schulz September 2013 29

30. Knud Schulz September 2013 30
Urban Mediaspace

31. Mediaspace:
• Main Library and Citizens’ Services:
17.500 m2/188.400 ft2
• Partners and network: 11.000 m2
/113.000 ft2
Automatic parking space: 1000 cars
Two new urban harbour squares: 94.000
m2 /1.120.000 ft2
Arrival centre for light rail
Uncovering of the river and secure the
inner city against flood
Traffic regulation
App.: 340 mill US Dollars
Project elements
– Urban Mediaspace

32. 2015
2014
Client: City of Aarhus
Partner: Realdania, Realdania Byg
Client Advisor: Rambøll DK
Architects: schmidt hammer lassen architects
Co-advisers: Arkitekt Kristine Jensens Tegnestue
and Alectia A/S
Knud Schulz
Citizens' and Library Services

33. 33Knud Schulz September 2013

34. 34Knud Schulz September 2013

35. Knud Schulz September 2013 35

36. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
36Knud Schulz September 2013

37. Knud Schulz September 2013 37

38. Knud Schulz September 2013
Transformation Lab
• The entrance – the former place
for controlling the users
• 2-300 m2
• New projects every 5-6 month
• Bringing the traditional work
fields of the library into the LAB
• Developing new support of the
users – depending on the room,
the media, the connectivity and
the competencies 38

39. Knud Schulz September 2013
LiteratureLAB
39

40. Knud Schulz September 2013
iFloor – interactivity between people
• Social interactivity in
the library space
• User to user to staff
• Interactivity depends on
the body
• communication through
– Mobile
– SMS
– PC
• Informal - Competition
• Funny 40

41. Knud Schulz September 2013
NewsLAB
41

42. Knud Schulz September 2013
Robots
• Eye catcher
• Social interactivity
• Communication inside
and outside the library
• Interactivity
• Learning
communication
42

43. Knud Schulz September 2013 43

44. Knud Schulz September 2013
Teknomorfose - ExhibitionLAB
44

45. Knud Schulz September 2013
The Square
45

46. Knud Schulz September 2013 46

47. Knud Schulz September 2013
FictionLAB
NewsLAB
MusicLAB
ExhibitionLAB
DemocracyLAB
The Square 47

48. Knud Schulz September 2013
The library as a space
– in the future?
• The building supports the needs
of the users
• The building interacts with the
surroundings and environment
• The building acts adaptively
48

49. The Vision
• Space for co-operation
• Place for dialogue,
knowledge, ideas and
inspiration
• Open informal learning
space
• A unique place for
children and families

50. Knud Schulz
Citizens' and Library Services

51. Libraries and urban development
Model of the public library in urban
development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library
and Information Science
51Knud Schulz September 2013

52. Facilitating relations
Knud Schulz September 2013 52

53. Knud Schulz September 2013
Userdriven process
• From tradition to transcendence – the
users deconstruct ”old knowledge” to
create new sense
53

54. Knud Schulz September 2013
User driven
innovation
54

55. Knud Schulz September 2013
Subject Browsing - Story Surfer
55

56. Knud Schulz September 2013
Interaction at the Table
56

57. Modern library practice and
strategies – means that roles
constantly change

58. Knud Schulz September 2013 58

59. Innovation Strategy
• Citizens are the focal point
• Partnerships promote innovation
• Transverse collaboration yields better results
• Ideas must be tested
• Replicate
• Innovation is branding too
• Idea development and innovation are creative
processes
• Innovation requires prioritised resources
• Innovation requires management focus and
commitment
• Methodical innovation uses standards
• Seven circles of innovation
Knud Schulz September 2013 59

60. Global innovation model –
faster to change
• Partnership between
– Global Libraries/Bill and Melinda Gates
Foundation
– Chicago Public Libraries
– IDEO
– Aarhus Public Libraries
Knud Schulz September 2013 60

61. Why
partnerships?
Lack of resources and competences in libraries
Knowledge, inspiration from others
Need of diversity, quality, research in service production
Communication and marketing
New ambassadors
Knud Schulz September 2013 61

62. Mapping the
network
Partnership
clusters
Knud Schulz September 2013
Examples
Strategic Partnerships
62

63. Knud Schulz September 2013 63

64. Seven Core Values
• The Citizen as Key Factor
• Lifelong Learning and Unity
• Diversity, co-operation and network
• Culture and Experience
• Bridging Citizen, Technology and
Knowledge
• Flexible and Professional Organisation
• A Sustainable Icon for Aarhus

65. Name competion = relations and
ownership
• Open internet process – propose a name
to the building
• result 1250 proposals
• 30 names in open voting
• 7 proposals ended up in the jury with
representives from the parties in the City
Council
Knud Schulz april 2013 65

66. Knud Schulz april 2013 66

67. A name with a lot of
cocreators
Knud Schulz april 2013 67

68. Whats next?
Knud Schulz September 2013 68

69. From Main Library to Dokk1
2012-2014
Organizing
Interior design
and furniture
Partnerships
and branding/
identity
Logistic, security
and building
maintenance
Competencies,
Work concept,
recruiting
Serviceconcept
s ex. Families/
children
69Knud Schulz juni 2013

70. Transformation Lab II
Knud Schulz September 2013 70

71. Stageing Dokk1
• Create an illusion of the building under construction
• Walk in the 3D model
• Setting the stage for tests, user operated services,
innovations, new designs, incl. elements to be used in
the new building
• Involve the users in the work
• Prepare the citizens
• Prepare the staff
• Brand the new library
Knud Schulz September 2013 71

72. Knud Schulz
Citizens' and Library Services

73. Summing up
• Merge technology, space and
competencies
• Involve the users in the innovation
• Make partnerships competencies and a
broader ownership of the library
• Tell new stories about the library brand
Knud Schulz September 2013 73

74. Transform the library or die
Transform the library or die
Thank you for listening
Knud Schulz September 2013 74

75. Knud Schulz april 2013 75