Luxembourg May 15 2017 The Libraries as citizen's driving force for innovationBest practice from Dokk1 in Aarhus

2. Knud Schulz
ksc@aarhus.dk
www.slideshare.net
Knud Schulz May 2017
apx. 28.000 m2
incl. 18.000 m2
library space

7. LibraryTransformation:
Libraries – the citizen's driving force for innovation

8. From
information that can be found
anywhere
To
What can only be experienced at
the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change

9. Integration of citizens’ service into
libraries

10. Citizens’ service

11. Developing community centers
private, civic and public sector
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DINGT
RAI-
NING

12. Open libraries from 7 to 22 all week
Users are allowed to:

13. Opening hours Dokk1

14. The Knowledge Society

15. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement

20. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

21. New Libraries

23. Aarhus september 2013

24. Urban Mediaspace - Aarhus

25. Project elements – Urban Mediaspace/Dokk1

26. TheVision – Dokk1

27. Users are taking the control
Knud Schulz May 2017 27

28. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience

29. Digital media
AppearanceEvents
Individual concentration

30. Oplæsning
Billedbøger
BogklubberExplore
Picture book
Reading aloud
Staging

31. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Reckognition/Experience
Empowerment

32. Undervisning Kurser
Uformel læringKonsulta
Teaching Courses
Informal learningConsultations

33. Lektiecafé’erVejlednin
One to one
HomeworkGuidance
Training Access to knowledge

34. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowerment
Involvement/Engagement

35. MøderDiskussioner
Foredrag DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together

36. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Involvement/Engagement

37. Skriveværksteder
Experiment
Leg og læring
Workshops
Workshops Edutainment

38. Leg Spil
Gaming
Playing Gaming
Makerspace

39. A modern library must act
adaptive and innovative - supporting spaces

40. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

42. Automatic Parking Space
1000 cars

43. Three Statements
The right team at the right time

44. Phototyping with
Staff
Process involving and co-creation with the
citizens and staff

45. Prototyping withTweens

46. Public consultations
media, families, meeting
facilities, citizen’s services,
CTS, acoustics, logistics,
accessibility, indoor
climate, administration,
kitchen and cafe,
wayfinding, visual identity,
art, security, facades,
materials, design, arrival
area, AV/IT, dynamic
surfaces, rental spaces,
lighting, parking, concert
spaces, children’s theater,
etc.

47. Co-creation with the staff

49. year Activity involvement external Internal
2005 Development of vision broad X X
2006 Development of values broad X X
2007 Competition programme broad (X) X
2008 Competition phase narrow X X
2009-10 Building programme broad X X
2011 Project proposal medium (X) X
2012 Final project narrow X
2013-14 Interior decoration and
furnishing
broad X X
2015 Furniture and IT broad X X
Co-operative Design Proces
Marie Ostergard/Dokk1/Aarhus/ Denmark

51. Dokk1 - Citizen service
service i the building

52. New ways of defining the functionality

53. Focus planning interior

54. Interior plan
The result is an ’interior medley’

55. Interior plan
The interior plan was finished just 4 months before opening

56. Level 1 - adult
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz september 2014 10

57. Examples interior adult (1)

58. Examples interior adult (2)

59. Examples interior adult (3)

60. Level 2 – Families/Children

61. Principles for planning interior
Families/Children

62. Examples interior Fam/child
0 - 3 years

63. Examples interior Fam/child
4 - 8 years

64. Examples interior Fam/child
9 – 12 years

66. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

67. Partner Process

68. Partnership with external organizations
building cooperation with the users
and the society

69. Foundation of partnership strategy
- A partnership strategy that allows us to be pro-active
- Reasons to say no
- Branding
- Clearer communication with potential partners
- Focused partnership work inside organisation

70. Corner stones of partnerships in Dokk1
- Learning
- Stories
- Democracity
- Community space
-The Aarhus Cohorte
- Families and Children
(experience,play,learning)

75. Benefits

77. Global innovation model –
faster to change

78. DesignThinking is a mindset, and an intentional
process around delivering solutions that create
positive impact!

79. Download:
www.designthinkingforlibraries.com

83. Users are taking the control
Knud Schulz May 2017 83

84. A strategy for change in libraries address: