The document discusses the transformation of libraries from places that primarily provide information to places that foster experiences and connections between people. It describes plans to integrate citizen services into libraries and develop them as community centers. The interior of the new Dokk1 library in Aarhus, Denmark is summarized, including areas for adults, families and children, and partnerships with external organizations.

2. Knud Schulz
ksc@aarhus.dk
www.slideshare.net
Knud Schulz September 2016
apx. 28.000 m2
incl. 18.000 m2
library space

6. LibraryTransformation:
Libraries – the citizen's driving force for innovation

7. From
information that can be found
anywhere
To
What can only be
experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutrality Sensing
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, Create
The Change

8. Integration of citizens’ service into
libraries

9. Citizens’ service

10. Developing community centers
private, civic and public sector
LOCAL ARCHIVE
ARKIV
Archive
YOUTH
MEETING
ROOMS
ANALOGUE MEDIA
SELF SERVICE
LEARNING CENTER
SMS BUSINESS
SERVICE
HOME-
WORK
HELP
COMMUNITY
CENTER
CAFÉ
STUDY SUPPORTJOB CORNER
LIBRARY SHOP
REFERENCE
CONSUMER INFO
NATURE GUIDE
EXHIBITIONS
FAMILIES
Q AND A
HEALTH
COUNCELLING
LEISURE INFO
NEWS LOUNGE
QUIET
AREA
TODDLERS/CHILDREN
REA-
DINGT
RAI-
NING

11. Open libraries
Users are allowed to:

12. Opening hours Dokk1

13. The Knowledge Society

14. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement

15. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

16. New Libraries

18. Aarhus september 2013

19. Urban Mediaspace - Aarhus

20. Project elements – Urban Mediaspace/Dokk1

21. TheVision – Dokk1

22. Users are taking the control
Knud Schulz September 2016 22

23. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience

24. Digital media
AppearanceEvents
Individual concentration

25. Oplæsning
Billedbøger
BogklubberExplore
Picture book
Reading aloud
Staging

26. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Reckognition/Experience
Empowerment

27. Undervisning Kurser
Uformel læringKonsulta
Teaching Courses
Informal learningConsultations

28. Lektiecafé’erVejlednin
One to one
HomeworkGuidance
Training Access to knowledge

29. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Empowerment
Involvement/Engagement

30. MøderDiskussioner
Foredrag DebatterSamvær
Meetings
Lectures
Discussions
DebatesBeing together

31. The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Involvement/Engagement

32. Skriveværksteder
Experiment
Leg og læring
Workshops
Workshops Edutainment

33. Leg Spil
Gaming
Playing Gaming
Makerspace

34. A modern library must act
adaptive and innovative - supporting spaces

36. Automatic Parking Space
1000 cars

37. Three Statements
The right team at the right time

38. Phototyping with
Staff
Process involving and co-creation with the
citizens and staff

39. Prototyping withTweens

40. Public consultations
media, families, meeting
facilities, citizen’s services,
CTS, acoustics, logistics,
accessibility, indoor
climate, administration,
kitchen and cafe,
wayfinding, visual identity,
art, security, facades,
materials, design, arrival
area, AV/IT, dynamic
surfaces, rental spaces,
lighting, parking, concert
spaces, children’s theater,
etc.

41. Co-creation with the staff

43. year Activity involvement external Internal
2005 Development of vision broad X X
2006 Development of values broad X X
2007 Competition programme broad (X) X
2008 Competition phase narrow X X
2009-10 Building programme broad X X
2011 Project proposal medium (X) X
2012 Final project narrow X
2013-14 Interior decoration and
furnishing
broad X X
2015 Furniture and IT broad X X
Co-operative Design Proces
Marie Ostergard/Dokk1/Aarhus/ Denmark

44. Dokk1 - Citizen service
service i the building

45. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

46. New ways of defining the functionality

47. Focus planning interior

48. Interior plan
The result is an ’interior medley’

49. Interior plan
The interior plan was finished just 4 months before opening

50. Level 1 - adult
The Public Library of the Knowledge Society
D.Skot-Hansen
C.H. Rasmussen
H. Jochumsen
Innovation
Reckognition/Experience
Empowerment
Involvement/Engagement
Knud Schulz september 2014 10

51. Examples interior adult (1)

52. Examples interior adult (2)

53. Examples interior adult (3)

54. Level 2 – Families/Children

55. Principles for planning interior
Families/Children

56. Examples interior Fam/child
0 - 3 years

57. Examples interior Fam/child
4 - 8 years

58. Examples interior Fam/child
9 – 12 years

60. Libraries and urban development
Model of the public library in urban development
Casper Hvenegaard
Henrik Jochumsen
Dorte Skot-Hansen
IVA – Royal School of Library and
Information Science

61. Partner Process

62. Partnership with external organizations
building cooperation with the users
and the society

63. Foundation of partnership strategy
- A partnership strategy that allows us to be pro-active
- Reasons to say no
- Branding
- Clearer communication with potential partners
- Focused partnership work inside organisation

64. Corner stones of partnerships in Dokk1
- Learning
- Stories
- Democracity
- Community space
-The Aarhus Cohorte
- Families and Children
(experience,play,learning)

69. Benefits

71. Global innovation model –
faster to change

72. DesignThinking is a mindset, and an intentional
process around delivering solutions that create
positive impact!

73. Download:
www.designthinkingforlibraries.com

77. Users are taking the control
Knud Schulz September 2016 77

78. A strategy for change in libraries address: