The document discusses 5 secrets of resilience. It begins by examining research on resilience and outlines an agenda to discuss the secrets and create a resilience plan. The 5 secrets are identified as flexibility, optimism, curiosity, uplifting emotions, and support. Flexibility involves recognizing one's perspective may not be accurate. Optimism focuses on controlling what is positive without denying negatives. Curiosity recognizes novelty and its pleasures/meanings. Uplifting emotions generate more positive emotions to broaden perspectives and boost resourcefulness. Support involves building positive, supportive relationships by reaching out to others. The document provides information and exercises to develop each of these secrets of resilience.

1. 5
Secrets
of
Resilience
…and
other
*ps
to
energize
your
work
and
personal
life

3. Agenda
q Examine
the
research
q Discuss
the
0ive
secrets
q Create
a
resilience
plan

4. Resilient
people…
4
1. …are
almost
always
positive
&
upbeat.
2. …know
how
to
go
it
alone.
3. …almost
never
give
up.
4. …tend
to
be
perfectionists.

5. Resilience
is
the
ability
to
bounce
back
from
setbacks,
learn
from
failure,
be
motivated
by
challenges
and
believe
in
your
own
abilities
to
deal
with
the
stress
and
dif0iculties
in
life.
Karen
Reivich,
PhD
Andrew
Shatte,
PhD
University
of
Pennsylvania
Phoenix
Life
Academy

6. Bene0its
of
Resilience:
— Increased
sales
— Improved
customer
service
— Decreased
employee
turnover
— Increased
productivity
— Decreased
rates
of
depression
— Lower
levels
of
anger
and
blame
— Increased
appreciation
for
life
— More
meaningful
interpersonal
relationships
— Increased
sense
of
personal
strength
— Changed
priorities
and
life
goals
— Richer
existential
and
spiritual
life
Learned
Optimism,
Seligman;
Adaptiv
data;
Demos,
1989;
Kumpfer,
1999;
Reich
&
Zautra,
1981;
Tugade,
Fredrickson,
&
Barrett,
2004

7. 5
Secrets
of
Resilience
Flexibility
Recognize
that
our
view
on
a
particular
situation
may
not
be
the
most
accurate.
Op:mism
The
skill
of
focusing
on
the
positive
–
without
denying
the
negative
–
and
channeling
one’s
energy
toward
what
is
controllable.
Curiosity
Recognizing
novelty
&
seizing
the
pleasures
&
meaning
they
offer
us.
Upli?ing
Generate
more
positive
emotions
to
help
broaden
your
perspectives
and
boost
your
resourcefulness.
Support
Reach
out
to
others
to
build
positive,
supportive
relationships.

8. Flexibility
Op:mism
Curiosity
Upli?ing
Support
TM

9. Which
of
these
skills
is
the
MOST
important
when
developing
one’s
resilience?
POLL

10. 10
Flexibility

11. A
brain
teaser…
11

12. What
did
you
say
to
yourself?
How
did
you
feel
while
the
anagrams
came
and
went?
Were
you
able
to
stay
focused?

13. Flexibility
-­‐
ABCDE
q Adversity
–
List
the
facts
(just
the
facts)
of
what
went
wrong.
q Beliefs
–
Listen
to
the
comments
you
made
about
why
this
happened
&/or
what
will
happen
next.
q Consequences
–
Write
about
the
emotions
you
experienced
and
what
you
might
have
done,
as
a
result.
q Dispute
–
Search
for
contrary
evidence.
What
are
the
alternative
explanations?
Argue
with
yourself.
q Energize
–
What
did
you
learn?
How
do
you
feel,
now?
What
might
you
do
differently,
next
time?

14. Flexibility
Op:mism
Curiosity
Upli?ing
Support
TM

15. 15
Op<mism

16. Op:mists
are…
— physically
healthier
— less
likely
to
suffer
depression
— do
better
in
school
— are
more
productive
at
work
— and
win
more
in
sports
Source:
Seligman,
Learned
Optimism

17. How
can
we
spot
an
optimistic
or
a
pessimist
thinker?

18. Op:mis:c
Thinkers
vs.
Pessimis:c
Thinkers
Three
crucial
dimensions
to
Explanatory
Style
1. Permanence
vs.
Temporary
(Time)
a) It’s
never
going
to
change
2. Pervasiveness
vs.
Speci0ic
(Scope)
b) It’s
in
every
part
of
my
life
3. Personalization
vs.
External
(Me
or
Not
Me)
c) It’s
all
my
fault

19. Optimism –
What Door Opened?
q Think
of
at
least
one
time
when
something
very
important
to
you
did
not
turn
out
as
you
had
expected.
q Write
about
this
experience.
q What
lessons
did
you
learn?
q What
“doors”
opened
for
you
because
of
the
adversity?
q What
did
you
learn
from
this
checklist?

20. Flexibility
Op:mism
Curiosity
Upli?ing
Support
TM

21. 21
Curiosity

22. Curiosity:
Big
Five
Benefits
— Health
— Intelligence
— Meaning
and
Purpose
— Social
Relationships
— Happiness

23. High
Low
Anxiety

24. Curiosity
-­‐
Body
Scan
— Find
a
peaceful,
quiet
place
— Close
your
eyes
— Pay
attention
to
your
breathing
for
about
5
breaths
— Start
at
your
toes
and
pay
attention
to
what
you
feel
— Work
your
way
up
your
body
&
0inish
at
the
top
of
your
head

25. “Twenty
years
from
now
you
will
be
more
disappointed
by
the
things
that
you
didn’t
do
than
by
the
ones
you
did
do.”
–
Mark
Twain

26. Flexibility
Op:mism
Curiosity
Upli?ing
Support
TM

27. Upli?ing
(aka
Posi:ve
Emo:ons)

30. Tipping
points:
Individuals
–
____
Couples
–
____
Teams
–
____

31. Upli?ing
–
Three
Good
Things
q Think
about
your
day
q Write
down
three
good
things
that
happened
to
you
q Then
write:
q What
does
this
thing
mean
to
you?
q Why
did
it
happen?
q How
can
you
get
more
of
this
good
thing?
q TIP:
More
detailed
explanations
create
(on
average)
higher
levels
of
positivity
and
happiness

33. “Positivity
allows
us
to
consider
points
of
view
that
are
otherwise
hidden
from
view.”
–
Dr.
Barbara
Fredrickson,
Positivity
"There
can
be
no
rainbow
without
a
cloud
and
a
storm."
-­‐John
H.
Vincent

34. Flexibility
Op:mism
Curiosity
Upli?ing
Support
TM

35. 35
Support

36. Being socially engaged is associated
with…
…a lower risk of coronary disease.
…catching fewer colds.
…getting less infections.
…living a longer life.

37. Support
–
Celebrate
a
Victory!
1. Listen
for
a
colleague’s
‘victory.’
2. Give
your
full
attention.
3. Give
an
‘active
&
constructive’
response.
— Ask
questions.
Show
your
curiosity.
— Re-­‐live
the
moment
with
him/her.
— Recall
the
hard
work
this
person
put
in
to
get
here.
— Suggest
a
celebration!
4. Repeat
often!

38. “Other
people
matter.”
-­‐
Dr.
Chris
Peterson

39. Flexibility
Op:mism
Curiosity
POLL
Upli?ing
Support
TM
Which
of
these
skills
is
the
MOST
important
when
developing
one’s
resilience?

40. “In
the
middle
of
dif0iculty
lies
opportunity.”
-­‐Albert
Einstein
Thank
you!
Doug@DRH-­‐Group.com