This document defines teamwork and team building, describing the types and stages of team building. It also defines employee empowerment, outlining the meaning, steps, and process. Regarding team building, it discusses the five stages of forming, storming, norming, performing, and adjourning. For employee empowerment, it provides the benefits such as increased satisfaction, customer service, retention, and motivation. The document also notes potential barriers to empowerment like managers not fully understanding or establishing proper boundaries.

1. Syed Adeem Shams
TEAM BUILDING & EMPLOYEE EMPOWERMENT
Total Quality Management, MHRM – Shahwar Hasan

2. WHAT IS TEAMWORK & TEAM BUILDING?
TEAM
Group of people working together to meet common goals.
TEAM WORK
Concept of people working together as a team
TEAM BUILDING
Process of establishing and developing a greater sense of
collaboration and trust between members.

3. (Major Types)
1. FUNCTIONAL OR
DEPARTMENTAL TEAMS
2. CROSS FUNCTIONAL
TEAMS
3. SELF MANAGING TEAMS
TYPES OF TEAMS

4. 5 STAGES OF TEAM BUILDING
Forming
Storming
Norming
Performing
Adjourning

5. • Team acquaints and establishes ground rules.
• Formalities are preserved and members are
treated as strangers.
1 - Forming

6. 2 - Storming
• Members starts to communicate but still view themselves as
individuals rather than part of the team.
• They resist control by group leaders and show hostility.

7. 3 - Norming
• People feel part of the team and realize that
they can achieve work if they accept other view
points.

8. • The team works in an open and trusting
atmosphere where flexibility is the key and
hierarchy is of the little importance.
4 - Performing

9. • The team conducts an assessment of the year
and implements a plan for transitioning roles
and recognizing members contributions.
5 - Adjourning

10. MERITS
• Communication and information
exchange may be facilitated and
increased.
• Teams can foster greater cooperation
among team members.
• Team commitment may stimulate
performance and attendance.
• Interdependent work flow can be
enhanced.
• Team members have the opportunity
to learn from each other.
• Opportunity provided for synergistic
combinations of ideas and abilities.
• New approaches to tasks may be
discovered.

11. DEMERITS
• Some individuals are not compatible
with team work.
• Workers must be selected to fit the
team as well as requisite job skills.
• Some members may experience less
motivating jobs as part of a team.
• Teams may be time-consuming due to
need for coordination and consensus.
Evaluation and rewards may be
perceived as less powerful.
• Organization may resist change.
• Conflict may develop between team
members or other teams.

12. EMPLOYEE EMPOWERMENT

13. • Power is a tool to pass on
to those who work for
organization.
• “To empower” means to
enable , to allow ,to permit
or can be convinced as both
self-initiated and initiated
by others.
MEANING
Empowerment is the process of enabling employees to set
their work related goals make decisions and solve
problems within their spheres of responsibility and
authority.

14. STEPS OF EMPOWERING
ENABLE
ENGAGE
EXCHANGE
EMPOWER
Provide with necessary resources &
trainings or product knowledge..
Involve them by assigning teams &
tasks or targets..
Guiding them and consider their
ideas for improvement…
Giving them freedom for decision making
within specific functional areas depending
over their performance

15. • Express confidence
• Hold high expectations
• Involvement in decision making process
• Freedom and autonomy
• Limitation of use of coercive power
WAYS TO EMPOWER

16. • Enhances beliefs of
employees
• Meaning in work
• Feel competent
• Sense of self determination
• Impact on decision making
SIGNIFICANCE OF EMPOWERMENT

17. • Involvement
• Quick decision
making
• Solving complex
problems
PRE-REQUISITES
• Variable rewards
• Enhanced
communication
• Trust and support
of management
• 360 degree feedback

18. PROCESS OF EMPLOYEE EMPOWERMENT
1 – Communicating
expectations..
2 - Providing training..
3 - Selecting right
employee..
4 - Sharing information..
5 - Establishing Team work..
7 - Determining impact of
employee decision making..
6 - Changing behavior of
senior management..
8 - Identifying reasons for
employee empowerment..

19. • Encourage Employee
SATISFACTION
• Better CUSTOMER SERVICE
• Employee RETENTION
• Increase in PROFIT
• Better MOTIVATION
BENEFITS OF EMPLOYEE EMPOWERMENT

20. • Managers don’t understand what empowerment really means…
• Managers fail to establish boundaries of employees…
• Allow barriers to impede the ability of staff members to practice
empowered behavior…
• Communication…
BARRIERS TO EMPLOYEE EMPOWERMENT

21. Syed Adeem Shams
TEAM BUILDING & EMPLOYEE EMPOWERMENT
Total Quality Management, MHRM – Prof Shahwar Hasan
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