SlideShare a Scribd company logo
Raviraj Agrawal
Abhishek srivastava
Babita Dwivedi
Empowerment









Meaning of Empowerment
Need of Empowerment
Approaches to Empowerment
Randolph Empowerment Model
Process of Employee Empowerment
Significance of Empowerment
Characteristics of Empowered Employee
MEANING
Power is a tool to pass on to those who work on
organization’s behalf.
“To empower” means to enable to allow or to permit and
can be conceived as both self- initiated and initiated by
others.
Empowerment is the process of enabling employees to
set their own work- related goals, make decisions and
solve problems within their spheres of responsibility and
authority.
Definition

“Empowerment is

the process of
sharing power
with employees”.
Need of empowerment
Powerlessness

Low self- efficacy
Five broad approaches to
empowerment
 Helping employees achieve
job mastery
 Allowing more control
 Providing successful role
models
 Using social reinforcement
and persuasion

 Giving emotional support
Characteristics of empowered
employees
 Trust
 Mutual respect
 Involve in the decision
making
 Building the corporation
Significance of Empowerment
 Enhances beliefs of
employees that they are
influential contributors to
the organizational success.
 Employees perceive
meaning of work.
 Employees feel competent.
 Employees derive a sense of
self-determination.
 Employees believe that they
have an impact on important
decisions.
Disadvantage
• Increased arrogance
• Confidential & security risk
• Lack of experience
Process of Empowerment
•
•
•
•
•
•
•
•
•

Valuing employees
Sharing vision
Trust
Provision of decision making information
Feedback
Solving problem
Social reinforcement
Training
Emotional support
Benefits of Empowerment
•
•
•
•
•
•
•
•

All ees view themselves as „Owners‟ of the business
Improved productivity
Creativity & Innovation
Customer-focus
Faster decision-making
Organizational learning
Making full use of Human resources“Engaging the mind of every employee”
Degrees of Empowerment
• Total management control- No employee discretion
• Participatory management- management generally
controls the work & the context,but allow ees to make
some decisions(typically minor ones)
• Self-management- ees make most decisions
pertaining to their work and work setting
Organizational improvement through
employee empowerment
• First, empowerment can strengthen motivation by
providing employees with the opportunity to attain
intrinsic rewards from their work, such as a greater
sense of accomplishment and a feeling of importance.
• Intrinsic rewards such as job satisfaction and a sense
of purposeful work can be more powerful than
extrinsic rewards such as higher wages or bonuses.
• The second means by which employee empowerment
can increase productivity is through better decisions.
Especially when decisions require task-specific
knowledge, those on the front line can often better
identify problems.
Randolph’s Empowerment model
Remove
conditions of
powerlessness
(change
leadership
reward system
job)

Perception of
empowerment
(competence
high value
job meaning
increased use of talent)

Enhance job
related self efficacy
(job mastery
control &
accountability
role models
reinforcement
support)

performance
Issues with Empowerment
(Managers)
• Managers misunderstand it.
• Managers only pay it “Lip Service”.
• Organizations are not prepared in terms of
structure,culture & rewards.
• Managers are displeased when empowered workers
make decisions that differ from their expectations.
• Managers expect to see results without having to
make a strong commitment or taking risks.
Issues with Empowerment
(Employees)
• ees need the skills and training to manage
risks and decision-making.
• Many ees don‟t want the added responsibility
and accountable & are uncomfortable with
“putting their necks on the line”.
• Not all people are conscientious
enough to be empowered.
On empowerment…..
“ A funny thing happens when you take the
time to educate your employees, pay
them well, and treat them as equals. You
end up with extremely motivated and
enthusiastic people.”
Bibliography
•http://www.nptel.iitm.ac.in/courses/110105034/SM_Web/Ch1
7modified.pdf
•http://en.wikipedia.org/wiki/Empowerment
•http://www.slideshare.net/search/slideshow/?q=empowermen
t&qf=qf2&ud=any&ft=all&lang=en&sort=relevance
•http://www.slideshare.net/raj91221/savedfiles?s_title=employ
ee-empowerment-3847132&user_login=poonamgupta88
•Organization behavior by Pearson
ppt on empowerment

More Related Content

What's hot

Role of Leadership
Role of LeadershipRole of Leadership
Role of Leadership
FinOnseT
 
Leadership styles
Leadership stylesLeadership styles
Leadership stylesMohini Sahu
 
Empowerment
EmpowermentEmpowerment
Empowerment
Trinity Dwarka
 
Functions of leadership
Functions of leadership Functions of leadership
Functions of leadership
art bermoy
 
Leadership
LeadershipLeadership
Organisation climate and Change
Organisation climate and ChangeOrganisation climate and Change
Organisation climate and Change
ANOOPA NARAYANAN
 
organisational development ppt
organisational development pptorganisational development ppt
organisational development pptkohlisudeep18
 
Different kinds of leadership style
Different kinds of leadership styleDifferent kinds of leadership style
Different kinds of leadership styleRohit Kumar
 
Delegation msc
Delegation mscDelegation msc
Delegation msc
Sanil Varghese
 
Employees empowerment.pdf
Employees empowerment.pdfEmployees empowerment.pdf
Employees empowerment.pdf
Prakash Gautam
 
Delegation and its importance
Delegation and its importanceDelegation and its importance
Delegation and its importanceyasho20
 
Leadership and Power Within the Organization
Leadership and Power Within the OrganizationLeadership and Power Within the Organization
Leadership and Power Within the Organization
ed gbargaye
 
LEADERSHIP
LEADERSHIPLEADERSHIP
LEADERSHIP
LITTLE FISH
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
Neeraj Garwal
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowermentSaad Ejaz
 
Leadership Theories and Styles
Leadership Theories and Styles Leadership Theories and Styles
Leadership Theories and Styles
Dow University of Health Sciences
 
Motivation Ppt
Motivation PptMotivation Ppt
Motivation Ppt
Mary Shannon
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowermentSonu Kumar
 
Leadership
LeadershipLeadership
Leadership
Abhay Rajpoot
 

What's hot (20)

Role of Leadership
Role of LeadershipRole of Leadership
Role of Leadership
 
Leadership styles
Leadership stylesLeadership styles
Leadership styles
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Functions of leadership
Functions of leadership Functions of leadership
Functions of leadership
 
Leadership
LeadershipLeadership
Leadership
 
Organisation climate and Change
Organisation climate and ChangeOrganisation climate and Change
Organisation climate and Change
 
organisational development ppt
organisational development pptorganisational development ppt
organisational development ppt
 
Different kinds of leadership style
Different kinds of leadership styleDifferent kinds of leadership style
Different kinds of leadership style
 
Delegation msc
Delegation mscDelegation msc
Delegation msc
 
Employees empowerment.pdf
Employees empowerment.pdfEmployees empowerment.pdf
Employees empowerment.pdf
 
Delegation and its importance
Delegation and its importanceDelegation and its importance
Delegation and its importance
 
Leadership and Power Within the Organization
Leadership and Power Within the OrganizationLeadership and Power Within the Organization
Leadership and Power Within the Organization
 
LEADERSHIP
LEADERSHIPLEADERSHIP
LEADERSHIP
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
 
Group dynamics
Group dynamicsGroup dynamics
Group dynamics
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
 
Leadership Theories and Styles
Leadership Theories and Styles Leadership Theories and Styles
Leadership Theories and Styles
 
Motivation Ppt
Motivation PptMotivation Ppt
Motivation Ppt
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
 
Leadership
LeadershipLeadership
Leadership
 

Viewers also liked

Employee Empowerment
Employee EmpowermentEmployee Empowerment
Employee Empowerment
Kurukshetra University
 
Empowerment
EmpowermentEmpowerment
Empowerment
Dr. Greg Waddell
 
Technological changes
Technological changesTechnological changes
Technological changes
Frank Calberg
 
3 Ways to empower your team to work smarter nabeelah ali
3 Ways to empower your team to work smarter   nabeelah ali3 Ways to empower your team to work smarter   nabeelah ali
3 Ways to empower your team to work smarter nabeelah ali
Atlassian
 
Team-intrapreneurship: Empowering employees to create.
Team-intrapreneurship: Empowering employees to create.Team-intrapreneurship: Empowering employees to create.
Team-intrapreneurship: Empowering employees to create.
Iñigo Blanco
 
Leadership and empowerment
Leadership and empowermentLeadership and empowerment
Leadership and empowerment
Sowie Althea
 
Empowerment And Teamwork
Empowerment And TeamworkEmpowerment And Teamwork
Empowerment And Teamworkprimary
 
Mind mapping.ppt final
Mind mapping.ppt finalMind mapping.ppt final
Mind mapping.ppt final
Dr.Chandrashekhar Ranade
 
Self awareness and Self Management
Self awareness and Self ManagementSelf awareness and Self Management
Self awareness and Self Managementellaboi
 
People: Your Greatest Asset October2015
People: Your Greatest Asset October2015People: Your Greatest Asset October2015
People: Your Greatest Asset October2015
FindGreatPeople
 
Org Review Powerpoint Presentation
Org Review Powerpoint PresentationOrg Review Powerpoint Presentation
Org Review Powerpoint Presentation
dsxgroup
 
Self and Peer Assessment
Self and Peer Assessment Self and Peer Assessment
Self and Peer Assessment whsmpg
 
Pastanaga UI
Pastanaga UIPastanaga UI
Pastanaga UI
kitconcept GmbH
 
God's love built a bridge from God to you
God's love built a bridge from God to youGod's love built a bridge from God to you
God's love built a bridge from God to youKelvin Jones
 
Organizational Learning Capability
Organizational Learning CapabilityOrganizational Learning Capability
Organizational Learning Capability
Sachidananda Benegal
 
Participative management
Participative managementParticipative management
Participative managementsmileyriaz
 

Viewers also liked (20)

Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
 
Employee Empowerment
Employee EmpowermentEmployee Empowerment
Employee Empowerment
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Employee Empowerment
Employee EmpowermentEmployee Empowerment
Employee Empowerment
 
Technological changes
Technological changesTechnological changes
Technological changes
 
3 Ways to empower your team to work smarter nabeelah ali
3 Ways to empower your team to work smarter   nabeelah ali3 Ways to empower your team to work smarter   nabeelah ali
3 Ways to empower your team to work smarter nabeelah ali
 
Team-intrapreneurship: Empowering employees to create.
Team-intrapreneurship: Empowering employees to create.Team-intrapreneurship: Empowering employees to create.
Team-intrapreneurship: Empowering employees to create.
 
Leadership and empowerment
Leadership and empowermentLeadership and empowerment
Leadership and empowerment
 
Empowerment And Teamwork
Empowerment And TeamworkEmpowerment And Teamwork
Empowerment And Teamwork
 
Mind mapping.ppt final
Mind mapping.ppt finalMind mapping.ppt final
Mind mapping.ppt final
 
Self awareness and Self Management
Self awareness and Self ManagementSelf awareness and Self Management
Self awareness and Self Management
 
3j 1 Personal Skills Development
3j   1   Personal Skills Development3j   1   Personal Skills Development
3j 1 Personal Skills Development
 
People: Your Greatest Asset October2015
People: Your Greatest Asset October2015People: Your Greatest Asset October2015
People: Your Greatest Asset October2015
 
Org Review Powerpoint Presentation
Org Review Powerpoint PresentationOrg Review Powerpoint Presentation
Org Review Powerpoint Presentation
 
Self and Peer Assessment
Self and Peer Assessment Self and Peer Assessment
Self and Peer Assessment
 
Pastanaga UI
Pastanaga UIPastanaga UI
Pastanaga UI
 
God's love built a bridge from God to you
God's love built a bridge from God to youGod's love built a bridge from God to you
God's love built a bridge from God to you
 
Organizational Learning Capability
Organizational Learning CapabilityOrganizational Learning Capability
Organizational Learning Capability
 
Building Bridges
Building BridgesBuilding Bridges
Building Bridges
 
Participative management
Participative managementParticipative management
Participative management
 

Similar to ppt on empowerment

Lesson-7-Empowerment-of-EmployeesP1.pptx
Lesson-7-Empowerment-of-EmployeesP1.pptxLesson-7-Empowerment-of-EmployeesP1.pptx
Lesson-7-Empowerment-of-EmployeesP1.pptx
laxajoshua51
 
Empowerment
EmpowermentEmpowerment
Empowerment
EmpowermentEmpowerment
Empowerment
Syed Shah
 
Chapter 6 Managing the internal employee market
Chapter 6 Managing the internal employee marketChapter 6 Managing the internal employee market
Chapter 6 Managing the internal employee market
UiTM
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
Sonu Kumar
 
Employee retention and motivation
Employee retention and motivationEmployee retention and motivation
Employee retention and motivation
evangeline faith abeto
 
Employee retention and motivation
Employee retention and motivationEmployee retention and motivation
Employee retention and motivation
evangeline faith abeto
 
Employee Engagment
Employee EngagmentEmployee Engagment
Employee Engagment
chroda.net
 
Motivation and its theories
Motivation and its theoriesMotivation and its theories
Motivation and its theories
Prashant Tomar
 
Motivating Employees
Motivating EmployeesMotivating Employees
Motivating Employees
M R Jhalawad
 
HRM (reward system)
HRM (reward system)HRM (reward system)
HRM (reward system)
International advisers
 
Job Satisfaction & Morale.pptx
Job Satisfaction & Morale.pptxJob Satisfaction & Morale.pptx
Job Satisfaction & Morale.pptx
VaidehipriyalAvinuty
 
OB Unit 3 bhabchis vision khicha yogic good photo idli
OB Unit 3 bhabchis vision khicha yogic good photo idliOB Unit 3 bhabchis vision khicha yogic good photo idli
OB Unit 3 bhabchis vision khicha yogic good photo idli
venkatvijayyy
 
Motivation, satisfaction and performance
Motivation, satisfaction and performanceMotivation, satisfaction and performance
Motivation, satisfaction and performance
JOSEPH FREDRICK MUTUPHA
 
Motivation
MotivationMotivation
Motivation
Sara Aljanabi
 
Employee empowement.pptx
Employee empowement.pptxEmployee empowement.pptx
Employee empowement.pptx
SatyaM733268
 
Motivation-UiTM MGT
Motivation-UiTM MGTMotivation-UiTM MGT
Motivation-UiTM MGT
Mohd Asyraf
 

Similar to ppt on empowerment (20)

Lesson-7-Empowerment-of-EmployeesP1.pptx
Lesson-7-Empowerment-of-EmployeesP1.pptxLesson-7-Empowerment-of-EmployeesP1.pptx
Lesson-7-Empowerment-of-EmployeesP1.pptx
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Empowerment
EmpowermentEmpowerment
Empowerment
 
Chapter 6 Managing the internal employee market
Chapter 6 Managing the internal employee marketChapter 6 Managing the internal employee market
Chapter 6 Managing the internal employee market
 
Employee empowerment
Employee empowermentEmployee empowerment
Employee empowerment
 
Personal enpowerment
Personal enpowerment Personal enpowerment
Personal enpowerment
 
Employee retention and motivation
Employee retention and motivationEmployee retention and motivation
Employee retention and motivation
 
Employee retention and motivation
Employee retention and motivationEmployee retention and motivation
Employee retention and motivation
 
Employee Engagment
Employee EngagmentEmployee Engagment
Employee Engagment
 
chapter7.pdf
chapter7.pdfchapter7.pdf
chapter7.pdf
 
Motivation and its theories
Motivation and its theoriesMotivation and its theories
Motivation and its theories
 
Hrm
HrmHrm
Hrm
 
Motivating Employees
Motivating EmployeesMotivating Employees
Motivating Employees
 
HRM (reward system)
HRM (reward system)HRM (reward system)
HRM (reward system)
 
Job Satisfaction & Morale.pptx
Job Satisfaction & Morale.pptxJob Satisfaction & Morale.pptx
Job Satisfaction & Morale.pptx
 
OB Unit 3 bhabchis vision khicha yogic good photo idli
OB Unit 3 bhabchis vision khicha yogic good photo idliOB Unit 3 bhabchis vision khicha yogic good photo idli
OB Unit 3 bhabchis vision khicha yogic good photo idli
 
Motivation, satisfaction and performance
Motivation, satisfaction and performanceMotivation, satisfaction and performance
Motivation, satisfaction and performance
 
Motivation
MotivationMotivation
Motivation
 
Employee empowement.pptx
Employee empowement.pptxEmployee empowement.pptx
Employee empowement.pptx
 
Motivation-UiTM MGT
Motivation-UiTM MGTMotivation-UiTM MGT
Motivation-UiTM MGT
 

Recently uploaded

Cambridge International AS A Level Biology Coursebook - EBook (MaryFosbery J...
Cambridge International AS  A Level Biology Coursebook - EBook (MaryFosbery J...Cambridge International AS  A Level Biology Coursebook - EBook (MaryFosbery J...
Cambridge International AS A Level Biology Coursebook - EBook (MaryFosbery J...
AzmatAli747758
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
Celine George
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
kaushalkr1407
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
beazzy04
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
Pavel ( NSTU)
 
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxStudents, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
EduSkills OECD
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
siemaillard
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
PedroFerreira53928
 
The geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideasThe geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideas
GeoBlogs
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Thiyagu K
 
Fish and Chips - have they had their chips
Fish and Chips - have they had their chipsFish and Chips - have they had their chips
Fish and Chips - have they had their chips
GeoBlogs
 
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
Nguyen Thanh Tu Collection
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
Special education needs
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
Thiyagu K
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
MIRIAMSALINAS13
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS Module
Celine George
 
ESC Beyond Borders _From EU to You_ InfoPack general.pdf
ESC Beyond Borders _From EU to You_ InfoPack general.pdfESC Beyond Borders _From EU to You_ InfoPack general.pdf
ESC Beyond Borders _From EU to You_ InfoPack general.pdf
Fundacja Rozwoju Społeczeństwa Przedsiębiorczego
 
The Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve ThomasonThe Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve Thomason
Steve Thomason
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia
 

Recently uploaded (20)

Cambridge International AS A Level Biology Coursebook - EBook (MaryFosbery J...
Cambridge International AS  A Level Biology Coursebook - EBook (MaryFosbery J...Cambridge International AS  A Level Biology Coursebook - EBook (MaryFosbery J...
Cambridge International AS A Level Biology Coursebook - EBook (MaryFosbery J...
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
The Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdfThe Roman Empire A Historical Colossus.pdf
The Roman Empire A Historical Colossus.pdf
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
Synthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptxSynthetic Fiber Construction in lab .pptx
Synthetic Fiber Construction in lab .pptx
 
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxStudents, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptx
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
 
The geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideasThe geography of Taylor Swift - some ideas
The geography of Taylor Swift - some ideas
 
Unit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdfUnit 2- Research Aptitude (UGC NET Paper I).pdf
Unit 2- Research Aptitude (UGC NET Paper I).pdf
 
Fish and Chips - have they had their chips
Fish and Chips - have they had their chipsFish and Chips - have they had their chips
Fish and Chips - have they had their chips
 
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
GIÁO ÁN DẠY THÊM (KẾ HOẠCH BÀI BUỔI 2) - TIẾNG ANH 8 GLOBAL SUCCESS (2 CỘT) N...
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS Module
 
ESC Beyond Borders _From EU to You_ InfoPack general.pdf
ESC Beyond Borders _From EU to You_ InfoPack general.pdfESC Beyond Borders _From EU to You_ InfoPack general.pdf
ESC Beyond Borders _From EU to You_ InfoPack general.pdf
 
The Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve ThomasonThe Art Pastor's Guide to Sabbath | Steve Thomason
The Art Pastor's Guide to Sabbath | Steve Thomason
 
Chapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptxChapter 3 - Islamic Banking Products and Services.pptx
Chapter 3 - Islamic Banking Products and Services.pptx
 

ppt on empowerment